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Barceló Maya Riviera - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Barceló Maya Riviera - Adults Only - All Inclusive

Overlooking the ocean, this resort offers a spacious outdoor area surrounded by lush greenery.
Property video
Enjoy the ocean view from this balcony with a glass railing, two lounge chairs, and a small table.
Enjoy a contemporary dining experience at this stylish restaurant with a central island counter and unique geometric ceiling design.
Relax in a spacious room with a large bed, sofa, and desk, offering a view of the outdoors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO
  • Ecopark Kantun Chi
    ‪11 min walk‬
  • Cenote Azul
    ‪2 min drive‬
  • Puerto Aventuras Marina
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite, Oceanfront

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite, Oceanfront

9.4 out of 10
Exceptional
(197 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level) | 1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite (Swim Up Premium Level)

9.8 out of 10
Exceptional
(28 reviews)
  • 495 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite

9.4 out of 10
Exceptional
(134 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean Front Premium Level

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean Front Premium Level

10.0 out of 10
Exceptional
(11 reviews)
  • 495 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Relax by the central pool surrounded by palm trees and thatched-roof structures.

Barceló Maya Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.5 out of 5, Wonderful, (1844)
$674 nightly
The price was $898
The price is $674 total
includes taxes & fees
Barceló Maya Palace - All Inclusive

About this property

Barceló Maya Riviera - Adults Only - All Inclusive

4.5-star Xpu-Ha property steps from Xpu-ha Beach
Catch some rays at the beach or spend the day relaxing at Barceló Maya Riviera - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Riviera - Adults Only - All Inclusive offers 850 air-conditioned accommodations with rooftop private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2019.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 26 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Barceló Maya Riviera - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Riviera - Adults Only - All Inclusive features a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a fitness center. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, a terrace, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2019.

Barceló Maya Riviera - Adults Only - All Inclusive is a smoke-free property.

Barceló Maya Riviera - Adults Only - All Inclusive has 5 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Mini golf
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in the restaurant.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Maya Riviera Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort
Barcelo Maya Riviera Adults Xpu-Ha
Barcelo Maya Riviera Adults
Resort Barcelo Maya Riviera - Adults only Xpu-Ha
Xpu-Ha Barcelo Maya Riviera - Adults only Resort
Resort Barcelo Maya Riviera - Adults only
Barcelo Maya Riviera - Adults only Xpu-Ha
Barcelo Maya Riviera Resort
Barcelo Maya Riviera Xpu-Ha
Resort Barcelo Maya Riviera Xpu-Ha
Xpu-Ha Barcelo Maya Riviera Resort
Resort Barcelo Maya Riviera
Barcelo Maya Riviera
Barcelo Maya Riviera Adults
Barcelo Maya Riviera Adults Only All Inclusive
Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Barceló Maya Riviera - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 940 out of 1281 reviews
Rating 8 - Good. 201 out of 1281 reviews
Rating 6 - Okay. 88 out of 1281 reviews
Rating 4 - Poor. 35 out of 1281 reviews
Rating 2 - Terrible. 17 out of 1281 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Igor

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Ahmad

Traveled with partner
Liked: Amenities, property conditions & facilities
Overall great
Stayed 4 nights in Apr 2025

8/10 Good

Otilia, Medford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to beach. Rooms have view of the ocean.
Stayed 8 nights in Apr 2025

8/10 Good

Edgardo J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Renee, Marrickville

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property, so clean and well maintained. Lots of activities and entertainment. Friendly and polite staff. Bright and clean rooms with lovely tall ceilings and comfortable bedding. A big thanks to Yessefina at the Music Bar for the delicious Micheladas and to Maria for keeping the energy up!
Stayed 7 nights in Apr 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was very nice,
Stayed 4 nights in Mar 2025

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Long wait at pool bar, no Cerveza option, staff very nice and friendly.
Stayed 6 nights in Apr 2025

4/10 Poor

Rachel De

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
I loved the resort and it would’ve been perfect but I didn’t know before I went that they had the smallest dolphin enclosure in South America. It is so tiny that a dolphin died during a show because it fell outside the tank on the ground last year. Every time I walked by the tiny pool they put them in it made me so sad.
Stayed 6 nights in Apr 2025

10/10 Excellent

Erin, omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, stunning resort, unbeatable staff.
Stayed 4 nights in Apr 2025

8/10 Good

Helena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at all six now this property has pros and cons for sure. Let’s start with the pros. It’s the newest Barcelo, property resort there, roughly 5 years old. The grounds are excellent well cap the beach is spectacular. The Infiniti pools are massive. The food quality we found superb and the à la carts were great. even at full capacity 850 rooms resort never feels crowded. we are frequent. Travellers were a group of seven, and I had asked for the three separate rooms that we had booked to be together and one of them was three floors away from us. Overall, I don’t have much to complain about it was a good experience. The downfall would be you need to be in shape which we are, but there’s a lot of walking, especially if you’re down in the one wing that’s a long ways from the main lobby, restaurants, bar, and entertainment at night. Aesthetically it’s built for large volumes of people which is fine, but I would like to see maybe some greenery as plants or something inside maybe even some type of courtyard or fish tanks or something to give it a more Homie feel it does give you that big warehouse Costco feeling. now let’s talk value for the money for what we paid. It was good value. I’ll leave it at that.
Stayed 7 nights in Apr 2025

8/10 Good

Bin

Stayed 5 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Literally paradise. Only complaint would be that the rooms are hot and muggy. The lowest temperature that the thermostat would let you put it was 21.5 c. I called the front desk to see if they could override it and they said no. It was so humid in the room the bed felt damp the entire time. They need dehumidifiers or something. Other than that everything was perfect. That small issue wouldn’t keep me from going back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was excellent but area around resort was dirty.
Stayed 5 nights in Apr 2025

6/10 Okay

Hassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and pool are superb. Food is average, not the best. Had issues with our room since day one, no other availability to change the room, room stunk. A/C not the best, kept shutting off often. Shower drain stunk. Overall had better experiences in other resorts, not worth the price.
Stayed 7 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Property was extremely clean, comfortable, and safe. Food was pretty good.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Barcelo Maya Riviera. The room was beautiful and food was amazing. Would definitely recommend!
Stayed 7 nights in Apr 2025

8/10 Good

Maya Mei

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two wonderful bartenders at the Pool Bar. Alberto and Veronica were very sweet and welcoming. My husband and I speak very little Spanish but they tried very well to make conversation with us. The hotel room was nice. It was a little frustrating at first because they changed our room three times to get us into one that ready. I appreciate the hard work that all of the employees put in to make your vacation relaxing and fun. I never felt that I had to ask for anything or wait too long which was nice since they were fully booked. The only downside to staying at the Riveria was the distance from the rest of the resort.
Stayed 6 nights in Apr 2025

6/10 Okay

DARREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the following: Between 6 and 6:30 am all chairs around the pool are reserved with towels even though I was told it wasn't allowed. There is even a sign that says you cannot do that. But people do it anyway. Security is supposed to remove such towels even though they do not. I discussed my concerns with Guest Services twice and they did nothing to remedy the situation. Very disappointing. The adults only hotel has lost its Mexican culture. It looks like any other North American building. If I wanted to stay in a North American hotel I would have done so. If you want a more cultural experience try the Palace or some of the other Barcelo hotels in the complex. Don't get me wrong, everything was great - clinical in fact ... too much so.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful adults only property with very nice beach! Four infinity pools side by side offer lots of swimming options. Live music nightly in the lobby area from 9:00 pm until midnight, which is very loud and can be heard in the rooms which are closer to the lobby. Bring ear plugs if you are planning on going to bed before midnight! Guests have access to the adjacent sister resorts, Beach, Caribe, Colonial, Tropical, and Palace. Lots to explore!
Stayed 7 nights in Apr 2025

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Gaylena Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Anas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with big swimming pools, very good fancy restaurants. The food was very good and a lot of options.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 5 nights in Apr 2025