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River Road Motel

2.0 star property

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Photo gallery for River Road Motel

Street view
Reception
Porch
Free WiFi, bed sheets
Double Room, 2 Queen Beds | Microwave

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
$67
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
828 River Road, Wisconsin Dells, WI, 53965
  • Place, Wizard Quest
    ‪2 min walk‬
  • Place, Dell View Golf Course
    ‪3 min walk‬
  • Place, Justagame Fieldhouse
    ‪5 min walk‬

Room options

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Free WiFi, bed sheets

Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Room

Free WiFi, bed sheets

Classic Room

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Large Twin Bed

View all photos for Basic Single Room

Basic Single Room | Free WiFi, bed sheets

Basic Single Room

  • 350 sq ft
  • Sleeps 4
  • 2 King Beds OR 1 Large Twin Bed

View all photos for Basic Single Room

Free WiFi, bed sheets

Basic Single Room

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

River Road Motel

Motel in Downtown Wisconsin Dells
This smoke-free motel features coffee/tea in a common area, tour/ticket assistance, and free self parking. WiFi in public areas is free.
River Road Motel offers 25 accommodations with air conditioning. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers. This Wisconsin Dells motel provides complimentary wireless Internet access. Housekeeping is provided daily.

River Road Motel features tour/ticket assistance and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site.

River Road Motel is a smoke-free property.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Water park passes are provided to registered guests only.

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

River Road Motel Wisconsin Dells
River Road Motel
River Road Wisconsin Dells
River Road Hotel Wisconsin Dells
River Road Motel Motel
River Road Motel Wisconsin Dells
River Road Motel Motel Wisconsin Dells

Reviews

River Road Motel Reviews

6.6

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 229 out of 829 reviews
Rating 8 - Good. 227 out of 829 reviews
Rating 6 - Okay. 101 out of 829 reviews
Rating 4 - Poor. 92 out of 829 reviews
Rating 2 - Terrible. 180 out of 829 reviews

Reviews

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience

The room had only one light in it. There was a hole in the bathroom door. No top sheet on one bed and pillowcase looked to be dirty. Electric base heater falling wall. In bathroom open bar of soap and we didn't open it. Bottle of shampoo was a partial bottle left over. In all we didn't stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Stay away!!!! Dirty, not enough curtains on first floor room. No smoke alarm Peeling paint on bath room floor. Towels smelled like smoke. No toiletries in room. One small light en entire room. Room wasn’t clean. Would never stay again.
Stayed 2 nights in Aug 2025

2/10 Terrible

doug

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
if i get my money i would its was the most worse hotel i stay in the room was noy ready the bed was not made the floors had water on halt of them the air condition was working halt the time it got cold then hot i could say more but i would never stay here again i would like some of my money back
Stayed 2 nights in Aug 2025

4/10 Poor

Mike, Ridgway

Liked: Staff & service
Light next to bed didn’t work, bed sheets were dirty, face towel was disgusting, shower had dirty soap left in it. Very noisy
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

I was told where room was but how to get in was not explained except by some staying there or worked there. There was no towels and extra toilet paper. No one came to clean the room when i was out of it for a 5 hours.
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Eugene

Disliked: Amenities
Expedia overbooked the hotel 3 times and screwed me !!!
Stayed 1 night in Aug 2025

4/10 Poor

DANIEL

Had to ring a doorbell to check in which was unanswered for hours. Room was unclean, electrical outlet was hanging outside of the wall, a few bugs were found squashed on the wall. Curtains did not cover the window so we hung our own beach towel to have privacy because the room had no towels in it. Tried to request towels but the doorbell was not answered. We Felt unsafe so not recommended
Stayed 1 night in Aug 2025

2/10 Terrible

Jessica

Stayed 1 night in Aug 2025

2/10 Terrible

Nathaniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

We've traveled over seas, and stayed in some dumpy motels at times, but this rates among the worst. The room had not been cleaned, the office staff was not helpful. We left and found another motel.
Stayed 1 night in Jun 2025

2/10 Terrible

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Skid Row

We were so disappointed. The room had no towels or sheets on the bed. No soap or coffee or cups. Towels were promised but never delivered. Railings on the steps are broken. The outlets don’t have covers. Bathroom seemed partially renovated.
No wall decor- not sure what is going on with the ceiling, possible leak repair?
Dirty towel handed over by front desk
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE! I booked this hotel for 2 nights through Expedia. Upon arrival, my travel companion and I were told that the hotel had been overbooked and the only room they had "available" was a room where a pipe had recently burst and the room was dirty but that we could stay in it if we wanted.....as if anyone actually is going to say yes to staying in a dirty room with a burst water pipe. We scrambled to find a last minute hotel room which ended up costing me an additional $70 because it was so last minute. River Road told me my money would be returned to me within a few days. Its been 2 weeks and still NO REFUND. Expedia and myself have called over and over leaving messages (the calls always go straight to voicemail) and still nothing. I have to accept at this point that i will never see that money again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Scott

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in, was told IMMEDIATELY they didnt have rooms even though we had a reservation. They didnt ask for a name, NOTHING They just wanted to take our money and laugh in our face. Stay elsewhere, if all else fails theres a nice dumpster, im sure it would provide better service and be more accommodating
Stayed 1 night in Aug 2025

2/10 Terrible

Charlotte

Stayed 1 night in Aug 2025

6/10 Okay

Crys

Traveled with family and small children
Disliked: Amenities
The room we had could use some improvements. The toilet paper holder was not attached. The shower was very dark. The mattresses were decent, but I'd bring your own bedding.
Stayed 2 nights in Jun 2025

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
On the website it says free water passes and when we got here it does not. Than I paid for a king and they gave us a very very uncomfortable queen. Only one wood chair to sit in and the air conditioner is so old and loud.
Stayed 1 night in Aug 2025

2/10 Terrible

Chandler

Disliked: Staff & service, property conditions & facilities
Well first off they lied about having waterpark passes included. Then the building it self was in terrible shape, and the staff was very unhelpful.
Stayed 3 nights in Aug 2025

2/10 Terrible

Randy

Disliked: Cleanliness, staff & service, room comfort

Worst hotel ever

Terrible experience
Stayed 1 night in Aug 2025

10/10 Excellent

Bradley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great. Its an older motel so I can't understand why people complain about the rooms. Went there for a few days with my wife and daughter who is 3. Staff is amazing. Very polite and extremely helpful. Very kind. For an older motel and as someone who travels the world, I'm amazed its pretty well kept. The only thing I would say needs work is the locks. Locks fine but door would be able to be opened while locked pretty easy. Just tighten a little. But I had no worries at all. Also the fridge was a little iffy. But worked fine. Only other thing I would change is put blackout curtains on all windows. Light pretty bright in the morning. But not complaining. Room. Room for an older motel was fine. No complaints. First time my wife and daughter have been to the Dells. I felt safe. Clean beds and clean bathroom. Location is awesome. Right by the river and a block or 2 from Wizard Quest and a block from Ripley's. Everything is within walking distance for shopping and eating. Walked the street 3 times. All said, I give this place 5 Stars and I'd definitely come back. My daughter doesn't sleep well anywhere but home, but slept both nights perfectly. All night she slept. I was very comfortable sleeping also. Despite these 1 star complaints, I definitely recommend this place. Just remember, its an older motel, not a 500 star hotel resort that some expect. Its a great place for comfort and polite staff. Thank you for the great stay. We will be back.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

leah

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

REBECA

Traveled with family and small children
Liked: Staff & service
we like the location and the price..
Stayed 2 nights in Jul 2025