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Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3.0 star property

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Photo gallery for Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3 indoor pools, seasonal outdoor pool, sun loungers
Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Exterior
Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Laundry
  • 24/7 front desk
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
1570 Wisconsin Dells Pkwy, Wisconsin Dells, WI, 53965
  • Timbavati Wildlife Park
    ‪2 min walk‬
  • Noah's Ark Waterpark
    ‪5 min walk‬
  • Top Secret
    ‪17 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(22 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Bunk Bed)

Standard Room, Multiple Beds, Non Smoking (Bunk Bed) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking (Bunk Bed)

7.0 out of 10
Good
(37 reviews)
  • 500 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(34 reviews)
  • 800 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

7.4 out of 10
Good
(20 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1100 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Theme Room)

Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (Theme Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1100 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About this property

Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3-star Wisconsin Dells hotel steps from Timbavati Wildlife Park
Along with 3 indoor pools, this smoke-free hotel has a hot tub and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Atlantis Family Waterpark Hotel, Ascend Hotel Collection offers 96 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Wisconsin Dells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a hot tub.
Atlantis Family Waterpark Hotel, Ascend Hotel Collection features 3 indoor swimming pools, a waterslide, a hot tub, and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a children's pool, barbecue grills, and a vending machine. Onsite self parking is complimentary. Guests can use the indoor pool and outdoor pool at a partner property.

Atlantis Family Waterpark Hotel, Ascend Hotel Collection is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a state park
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per day
Cribs (infant beds) are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Children's club/arcade access
  • Faxes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Partner property pool access
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to September 04
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Atlantis Hotel Waterpark
Atlantis Hotel Wi Dells
Atlantis Waterpark Hotel
Atlantis Waterpark Hotel Wi Dells
Atlantis Waterpark Wi Dells
Atlantis Wi Dells
Wi Dells Atlantis
Atlantis Waterpark Wisconsin Dells
Atlantis Wisconsin Dells
Atlantis Waterpark Hotel Wisconsin Dells
Hotel Atlantis Waterpark
Atlantis Family Waterpark Hotel
Atlantis Waterpark Hotel Suites
Atlantis Hotel Wisconsin Dells Near Noah's Ark
Atlantis Family Waterpark Hotel Ascend Hotel Collection
Atlantis Family Waterpark Hotel, Ascend Hotel Collection Hotel

Atlantis Family Waterpark Hotel, Ascend Hotel Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 302 out of 847 reviews
Rating 8 - Good. 174 out of 847 reviews
Rating 6 - Okay. 142 out of 847 reviews
Rating 4 - Poor. 118 out of 847 reviews
Rating 2 - Terrible. 111 out of 847 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mai

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were closed down
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
The people at the front desk was rude and the cleaning people didn’t bring in fresh towels or toilet paper, called front desk multiple times cause they weren’t being up the towels or toilet paper. Also the room smelled bad
Stayed 2 nights in Mar 2025

4/10 Poor

LaVerne

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our bed sheets was stained. Another had dirty and debris when bed moved and dirty towels behind the door. The building was confusing to get a luggage cart to your room. We were on the 4th and took elevator from lobby but halfway down our floor were stairs and had to haul luggage down thr stairs. The pools were over chlorinated and way to crowded and despite the chlorine, the pool water was very cloudy. The restaurant that appeared in one pool is closed and a waste of space. The arcade was a rip off. This was way overpriced, given the poor shape of everything. The balcony deck railings were all pealing with slivers of wood and the railings were all chipped paint. We will never stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been staying at Atlantis for years, and have yet to be disappointed. As a family, we enjoy our time and the convenient location in the Dells. The pools are awesome too! Thanks so much for making our stay special.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Staff was amazing and very helpful! We couldnt figure out how to get to our room at first so we asked a staff member and she took us right to it, she was so nice! Will definitely return next year!
Stayed 2 nights in Mar 2025

6/10 Okay

Ryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Jose

Stayed 1 night in Mar 2025

4/10 Poor

Jesus

Traveled with family
Liked: Cleanliness
Disliked: Amenities
3 floor pool people had a speaker loud music. They act like they were the owners of this place. Disrespectful
Stayed 1 night in Mar 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience overall
Stayed 2 nights in Mar 2025

10/10 Excellent

Diane

Traveled with family
Last minute trip with grandkids so it was fine and the kids had fun in the water park.
Stayed 1 night in Feb 2025

10/10 Excellent

Wes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Eddy

Traveled with family
Average
Stayed 5 nights in Mar 2025

4/10 Poor

Maikhou

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was gross. It was obviously not cleaned before we arrived. There was dirty wet towels on the ground, the bathroom was still wet and dirty, the room wasn’t vacuumed and had alot of dirt on the ground… our microwave didn’t work. The rooms are not very soundproof and my kids and I woke up numerous of times to noise from upstairs and the hallway… Only pro is that the mini waterpark was good for the kids for a mini getaway (but the water was dirty and disgusting). Probably will not return.
Stayed 1 night in Mar 2025

8/10 Good

Isamar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

carla

Checked in at 2. Was told room was ready. NO. Waited around 30 min for them to find a clean room.
Stayed 1 night in Mar 2025

2/10 Terrible

Kyrstin

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was dirty. The kids woke up with bug bites. I tried to call hotel and they refused to speak to me.
Stayed 1 night in Mar 2025

2/10 Terrible

Alex

Traveled with partner
Disliked: Staff & service
On Expedia where I booked it said there was a 20-25$ resort fee. When I checked into the hotel they said it was an additional 66$ this is almost what the room cost. Very disappointing that there was this extra hidden fee without any notice. Staff tried saying it was because it was out of season. It is especially disappointing when it wasn’t the cleanest resort.
Stayed 1 night in Mar 2025

4/10 Poor

Hayley

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very dirty and dingy. It definitely needs to be updated. I felt gross even going in the pool with how dirty the surrounding area was and how murky and cloudy the pools were. The rooms were fine but very old and the door had either chew marks or chips out of the bottom. No comforter on the bed. Everything just seemed very scuzzy and icky for lack of a better word.
Stayed 2 nights in Mar 2025

4/10 Poor

Gabriela

Stayed 1 night in Jan 2025

6/10 Okay

Neva

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My whole family enjoyed our time here!! Service was awesome, rooms were clean, pools were clean and something to enjoy for everyone no matter the age!! We will definitely be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

cathie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for small children
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Traveled with family
Disliked: Staff & service
Stayed 1 night in Mar 2025