*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
- Swimming pool
Property Features
Comfort Suites Hanes Mall features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 947 square feet (88 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and express check-out. Complimentary self parking is available on site.
Comfort Suites Hanes Mall is a smoke-free property.
- Daily
- Coffee/tea in common areas
- Elevator
- Fitness facilities
- 24-hour front desk
- Conference space
- Free breakfast
- Express check-out
- Meeting rooms
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Outdoor seasonal pool
- RV, bus, truck parking
- Safe-deposit box at front desk
- Conference space size (meters) - 88
- Free buffet breakfast
- 24-hour business center
- Conference space size (feet) - 947
- Total number of rooms - 80
- 24-hour fitness facilities
- Number of floors - 5
- Number of buildings/towers - 1
Family Friendly Amenities
- Family property
- Free WiFi
- Refrigerator
- Microwave
- Free cribs/infant beds
Room Amenities
Comfort Suites Hanes Mall offers 80 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Television
- Refrigerator
- Coffee/tea maker
- Daily housekeeping
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Desk
- In-room climate control (air conditioning)
- Microwave
- Premium TV channels
- Blackout drapes/curtains
- Cable TV service
- Flat-panel TV
- HDTV
- Free WiFi
- Pillowtop mattress
- TV size: 42
- TV size measurement: inch
- Bathtub or shower
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Visual fire alarm
Parking
Free self parking , RV, bus, truck parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 150.00
- Service fee: USD 2 per accommodation, per stay
We have included all charges provided to us by the property.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Service animals are allowed
Service animals are exempt from fees/restrictions
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Staffed front desk
Children stay free - maximum age 17
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! Children 17 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
The seasonal pool will be open from May 23 to September 07.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-out is available.
Hotel Names
- Comfort Suites Hanes Mall
- Comfort Suites Hanes Mall Hotel
- Comfort Suites Hanes Mall Hotel Winston-Salem
- Comfort Suites Hanes Mall Winston-Salem
- Comfort Suites Hanes Mall Hotel
- Comfort Suites Hanes Mall Winston-Salem
- Comfort Suites Hanes Mall Hotel Winston-Salem
Hotel Reviews
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