Best Western Plus University Inn

3.5 star property

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Photo gallery for Best Western Plus University Inn

Lobby
Reception
Exterior
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Laundry
$85
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
3050 University Pkwy, Winston-Salem, NC, 27105-4230
  • Place, Wake Forest University
    ‪6 min walk‬
  • Place, Lawrence Joel Veterans Memorial Coliseum
    ‪8 min walk‬
  • Place, Truist Field
    ‪15 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.4 out of 10
Good
(74 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(67 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(13 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Best Western Plus University Inn

Winston-Salem hotel walkable to Wake Forest University
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. Weekly housekeeping is available.
Best Western Plus University Inn offers 194 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus University Inn features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus University Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.
Onsite venue - This bar serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 25 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Plaza Hotel Winston Salem North
Plus University Winston Salem
Best Western Plus University Inn Hotel
Best Western Plus University Inn Winston-Salem
Best Western Plus University Inn Hotel Winston-Salem

Best Western Plus University Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 346 out of 1011 reviews
Rating 8 - Good. 266 out of 1011 reviews
Rating 6 - Okay. 170 out of 1011 reviews
Rating 4 - Poor. 120 out of 1011 reviews
Rating 2 - Terrible. 109 out of 1011 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terrance

Stayed 1 night in Aug 2025

8/10 Good

JaCure m

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff I came into contact with were pleasant, helpful and seemed happy to help. Breakfast was awesome, our room was very clean and the pool & gym were nice. I do wish we had a microwave in our room and one of the elevators was out of order, but it didn't make any difference for us because we used the stairs. Would definitely stay at this hotel again.
Stayed 2 nights in Aug 2025

8/10 Good

JaCure m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

4/10 Poor

Erik

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My room smelled very strongly of cat urine. As did the entire hallway. The air conditioner worked periodically and was actually falling apart. Paint was peeling off the bath tub. Carpet was torn up in some places. It was quite awful. Complimentary breakfast but it’s not serve until well after you’re already gone in the morning. I travel all over for work and stay in many hotels, this one is definitely in the top as one of the worst!
Stayed 3 nights in Aug 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Everette

Stayed 2 nights in Aug 2025

8/10 Good

Bridget

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel could use a refresher but staff was very friendly and helpful. Conveniently located to university.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Stayed 2 nights in Aug 2025

4/10 Poor

Karl and Melissa

Disliked: Staff & service, property conditions & facilities, room comfort

Find a nicer hotel

Our experience at the Best Western Plus began with the main entrance doors that were out of order. We then had to wait for more than 10 minutes to check in despite only two parties ahead of us and two agents at the desk. Next, we had to fill in vehicle information on the check in agreement despite providing all of this information using online check-in. The agent gave us keys to a room that a) did not work and b) was occupied so we had to go back down to the front desk to secure keys to a new room. The agent was non-apologetic about the mix-up. We headed to the new room only to find a carpet that is soaking wet and made the room very humid for our stay and disgusting to walk on. Had we not been trying to get to our evening engagement we would have asked for yet a third room. Besides the carpet issue, the bathtub had been refinished at some point in time but about 1/5 of had cracked off. The built-in wood door hinges for the refrigerator were defective and would not close all the way. The self-serve coffee maker made pretty bad coffee. The hotel’s second elevator (closest to where we parked our car) was out of service (but no marked as such). The back door exit to the parking lot required you to press a red Exit button on the adjacent wall to exit the building. Just pressing on the door release bar would not open the door. I can’t believe this meet building code. On the positive, the bed was clean and comfortable Needless to say, we will never stay at this hot
Stayed 1 night in Aug 2025

8/10 Good

Beth

Liked: Cleanliness, amenities
Staff was very kind and it was a clean hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very good experience at the hotel. The pillows and beds were comfortable, the accessible bathroom was spacious and the shower was great! The water pressure was amazing! Good breakfast and the employees were all fantastic, kind, friendly, and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

6/10 Okay

laurie, princeton

Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet
Stayed 3 nights in Jul 2025

8/10 Good

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Itwas a very nice stay
Stayed 3 nights in Jul 2025

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the inside, nice staff at front desk.
Stayed 2 nights in Aug 2025

2/10 Terrible

Syreeta

Stayed 1 night in Aug 2025

8/10 Good

YVONNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although older hotel, the rooms have been renovated, comfortable bed, decent linens clean room. Overall a good place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Davell

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

6/10 Okay

Alissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was super friendly and helpful but the overall condition of the establishment was so run down. I was quite disappointed
Stayed 2 nights in Aug 2025

8/10 Good

Angela

Traveled with group, Business traveler
Liked: Amenities
Disliked: Staff & service
I liked the room overall. The staff didnt clean very well and areas in the hotel elevator, hallway were dirty. Checkin people are not attentive. I stood there for a few before being acknowledged.
Stayed 4 nights in Jul 2025