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Best Western Plus University Inn

3.5 star property

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Photo gallery for Best Western Plus University Inn

Lobby
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace
Reception
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Laundry
$85
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
3050 University Pkwy, Winston-Salem, NC, 27105-4230
  • Lawrence Joel Veterans Memorial Coliseum
    ‪8 min walk‬
  • Wake Forest University
    ‪1 min drive‬
  • Benton Convention Center
    ‪4 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(67 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.4 out of 10
Good
(71 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus University Inn

Winston-Salem hotel walkable to Wake Forest University
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. Weekly housekeeping is available.
Best Western Plus University Inn offers 194 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus University Inn features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus University Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.
On Site Bar/Lounge - This bar serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On Site Bar/Lounge

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 25 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Plaza Hotel Winston Salem North
Plus University Winston Salem
Best Western Plus University Inn Hotel
Best Western Plus University Inn Winston-Salem
Best Western Plus University Inn Hotel Winston-Salem

Best Western Plus University Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 340 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 166 out of 1002 reviews
Rating 4 - Poor. 122 out of 1002 reviews
Rating 2 - Terrible. 108 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa

Traveled with family
Disliked: Amenities
I like the location to the university however the pool was out all weekend and that was disappointing
Stayed 4 nights in Jun 2025

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed here twice. Clean and comfortable
Stayed 1 night in Jun 2025

6/10 Okay

Gary

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Down to one elevator. So if your room is on other side of hotel you have to take the only sketchy elevator to your floor then walk to other side of hotel. Bathroom was dirt with hair and bugs in shower and door. Bedroom lamp switch broken. Rusty on most items in hotel and room
Stayed 1 night in Jun 2025

4/10 Poor

Sedene

Stayed 4 nights in Jun 2025

2/10 Terrible

Daniela, Derwood

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Jose

Stayed 2 nights in Jun 2025

4/10 Poor

tana

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Pool closed mid June.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Kristina

Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Julie, Birmingham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay started with a calamity in that a man in the next room began shouting at a woman on the phone -- and kept on going. He was very loud. We asked for a new room and got it quickly. The staff was excellent in helping us with that. The breakfast was excellent, featuring scrambled eggs and sausage, biscuits and waffles (and more). All carpets had been or were being cleaned (the carpet was even still damp). One suggestion for the hotel: The tiny shampoo, conditioner, and lotion were hard to squeeze out -- perhaps a different type of bottle is in order?
Stayed 2 nights in May 2025

8/10 Good

Robert, Durham

Stayed 1 night in May 2025

2/10 Terrible

Laura

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Contrary to the website information, the pool wasn't available to use. It was completely empty. Paint peeling on bathroom ceiling, window did not close all the way and wasn't able to be locked, phones in room didnt work, ac made a disruptive noise every time it turned on and off. Stains on carpet and one of the head boards. Complimentary breakfast was large but most of it tasted terrible. Dried puke in the sink of the lobby bathroom. It was cleaned up as soon as I let the front staff know but it had definitely been there awhile. Shower water remained hot but the water pressure is disappointing. Wouldn't recommend.
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Staff & service
The elevator was down, the automatic opening front door did not operate. The remote control for the room TV did not operate properly, could not turn the TV on or off with the remote or control volume. Staff was friendly, close to Wake Forest where I was going.
Stayed 2 nights in May 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good service
Stayed 1 night in May 2025

10/10 Excellent

jieun

Stayed 3 nights in May 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be renovated badly. Rooms and hotel breakfast are ok. Needs a complete facelift or a lot better handyman.
Stayed 3 nights in May 2025

2/10 Terrible

Joseph, Coral Gables

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathrooms in desperate need of maintenance. Rust, missing drains and terrible humidity throughout the room, make this hotel less than desirable. Do not recommend, and I encourage anyone to find alternatives, how ever further away it might be to your event.
Stayed 3 nights in May 2025

10/10 Excellent

JoAnn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to Wake Forest University.
Stayed 1 night in May 2025

8/10 Good

Kathy, Pearl City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room, however the bathroom is quite small. The in room ac cools the room but when running can be a bit loud. Breakfast included which is a nice perk.
Stayed 1 night in May 2025

6/10 Okay

Laurel

Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Susan

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Not clean
Stayed 1 night in May 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Eva

Traveled with partner
Liked: Staff & service, amenities
Staff were friendly. Room was okay. Bathroom was small and awkwardly designed. Shower drain was poor. Breakfast had several options.
Stayed 1 night in May 2025

8/10 Good

Jalen

Stayed 1 night in May 2025

2/10 Terrible

Bata

Disliked: Staff & service, property conditions & facilities, room comfort

3 days in 245-243 room

We checked in for 3 nights. The room was nit very good, rusty metals in bathroom, window cannot open and AC not working in smelly room. Asked for ac to be repaired, front desk promissed for service but nothing. Asked again in the morning and after lunch and despite promisses nothing happened. We spent a night w friends and came back the next day to our room 245 and out luggage and clothing and toiletrues all gone. Called the front desk explaining the problem we did not have out formal clothing for that night and no jackets and he hung up on me. Came downstairs to explain in person. An hour later was explained they moved our stuff to other room and located our stuff. Was asked to come and pick up since front desk person could not leave or send someone to bring our stuff. So I come to pick up and was given out luggage and all out stuff in big black trash bag. Imagine evening dress (new with tags) together w shoes, all underware just dumped. Had to spend time to clean and dewrinkle our stuff. Tried to reach Jennifer, the manager for all 3 days and could not by phone (8 times) and in person 5 times. Never there, never available and vmail is full, no one can leave a message. So this is really bad, no communication and especially taking our stuff without telling us. Not acceptable, nobody to complain to or talk.
Stayed 3 nights in May 2025