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Lakes Hotel and Spa

5.0 star property

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Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse Suite with Roof Top Hot Tub | Terrace/patio
Penthouse Suite with Roof Top Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby sitting area
Standard Double Room, Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym

Explore the area

Map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    ‪3 min walk‬
  • Bowness Pier
    ‪5 min walk‬
  • World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Double Room, Hot Tub (Small)

Double Room, Hot Tub (Small) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Double Room, Hot Tub (Small)

  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Ground Floor Double

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Double Room (Direct Access to Lakes Spa)

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub Sleeps 4

  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Two Bedroom First Floor Apartment on Two Levels with Built in Beds | Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room, Hot Tub

Standard Double Room, Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Lake Suite with Hot Tub

Lake Suite with Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Lake Suite with Hot Tub

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub

Junior Suite with Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub

Bowness Suite with Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Bowness Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub

Windermere Suite with Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Windermere Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub

Roof Top Suite with Hot Tub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Roof Top Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Snug Double

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Snug Double

  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Small Double

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room (Sleeps Three)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Two Bedroom First Floor Apartment on Two Levels

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse Suite with Roof Top Hot Tub

Penthouse Suite with Roof Top Hot Tub | Terrace/patio

Penthouse Suite with Roof Top Hot Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Property grounds

The Belsfield Hotel

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (1000)
$263 nightly
The price is $263 total
includes taxes & fees
The Belsfield Hotel

About this property

Lakes Hotel and Spa

5-star Windermere hotel walkable to Lake Windermere
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Lakes Hotel and Spa features a full-service spa, 15 hot tubs, an indoor pool, and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a fitness center, spa services, and a terrace. Onsite parking is available (surcharge).

Lakes Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 863 out of 1049 reviews
Rating 8 - Good. 107 out of 1049 reviews
Rating 6 - Okay. 57 out of 1049 reviews
Rating 4 - Poor. 15 out of 1049 reviews
Rating 2 - Terrible. 7 out of 1049 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Perfect location, friendly helpful staff from the minute we arrived at the gate house until the moment we left. Great spa facilities, clean comfortable rooms and beautiful breakfast. Would highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most fantastic stay for my husbands birthday. We were absolutely breath taken from the moment we stepped through the doors. The service was second to none, absolutely fantastic so polite and friendly! The standard was impeccable and we were made to feel so special throughout our stay. The spa was beautiful and we got an upgrade to a gorgeous room which made our stay so special. The Elemis products in the bathroom was a huge plus. Stunning views and just what we needed, the perfect one night stay for a couple needing a break from reality. Thank you so much and we can’t wait to come back soon
Stayed 1 night in Mar 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lakes Hotel and Spa

This was a fourth time staying at the hotel. Everything is bliss. We love it.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice however please note you have to pay £12 per night parking if you don't book direct.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mizumi Restaurant was exceptional and the staff were great. Our room with the hot tub on the balcony was amazing, so peaceful and relaxing, would definitely come back again
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was amazing - definitely recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about pur stay very nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were made to feel special from the moment we arrived. A wonderful hotel and experience. We will definitely be returning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Everything was excellent apart from the bed it was hard and uncomfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay once again, lucky to get a complimentary upgrade to the penthouse, will be back again soon, our favourite place!
Stayed 1 night in Mar 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing would recommend
Stayed 1 night in Mar 2025

8/10 Good

Dawn

Stayed 1 night in Mar 2025

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort

Was ok

Our expectations were high after reading reviews but we was slightly disappointed.. although was an ok weekend. The spa was packed, dark and no where to sit. Also to get out of the jacuzzi everytime you want to walk to wall and switch on .. not very relaxing The room was lovely and clean - slightly cold overnight - was left eyegel on pillow which had no protective end and was clearly used and it was empty (very unhygienic) the Elmis in the bathrooms is obviously pre filled small bottles again no protective top - (I have used exactly the same at another spa which had foil seals under the screw lid.. luckily we could just use the soap .. the bathrobes are cheap feel also not luxuriously The fusion restaurant was nice although the waitress didn’t smile once - breakfast good choice Like I say was ok - will we back - unfortunately not - not worth the money
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

What a fantastic stay I had. Wonderful facilities. Definitely try the Mizumi restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Aidan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as always! Would go back as much as i could!
Stayed 1 night in Mar 2025

8/10 Good

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025