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Macdonald Kilhey Court

4.0 star property

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Photo gallery for Macdonald Kilhey Court

Front of property
Exterior detail
Reception
Exterior
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Pet friendly
  • Room service
$66
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Chorley Road, Standish, Wigan, England, WN1 2XN
  • Place, Worthington Lakes Country Park
    ‪1 min walk‬
  • Place, Trafford Centre
    ‪28 min drive‬
  • Place, Old Trafford
    ‪32 min drive‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Family Room, 1 Double Bed (Standard Family 3)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double Bed (Standard Family 3)

  • 162 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed (Standard Family 4)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Double Room, 1 Double Bed (Standard Family 4)

  • 182 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Superior Suite, 1 Double Bed (Super Deluxe Suite) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (Deluxe Junior Suite)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Double Bed (Deluxe Junior Suite)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed (Deluxe King)

9.0 out of 10
Wonderful
(7 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Macdonald Kilhey Court

4-star Wigan hotel with 2 bars/lounges
Along with 2 bars/lounges, this hotel has a fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and 24-hour room service.
Macdonald Kilhey Court offers 62 accommodations with safes and complimentary bottled water. Digital television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wigan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a business center and 11 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and a garden. Complimentary self parking is available on site.

Macdonald Kilhey Court has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Burns Bar - This bar serves light fare only. Open daily.
The Lounge - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 22 per person
  • 2 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Burns Bar
  • The Lounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1700
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 22 per person
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 15 years old are allowed in the pool from 9-11 AM and 3-6 PM and must be accompanied by an adult.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kilhey
Kilhey Court
Macdonald Kilhey
Macdonald Kilhey Court
Macdonald Kilhey Court Hotel
Macdonald Kilhey Court Hotel Wigan
Macdonald Kilhey Court Wigan
Macdonald Kilhey Court Standish, England
Macdonald Kilhey Court Hotel Standish
Macdonald Kilhey Court Hotel
Macdonald Kilhey Court Wigan
Macdonald Kilhey Court Hotel Wigan

Macdonald Kilhey Court Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 300 out of 895 reviews
Rating 8 - Good. 333 out of 895 reviews
Rating 6 - Okay. 143 out of 895 reviews
Rating 4 - Poor. 70 out of 895 reviews
Rating 2 - Terrible. 49 out of 895 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with pets
Liked: Cleanliness, amenities
Great place
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was clear that cost savings were affecting the food service at breakfast. The standard was okay but would be so much better if the self service had been described better, for instance the breakfast clearly stated Black pudding with a full breakfast, but it wasn’t on display, you had to ask for it. Which is fine if you know to order before assembling your breakfast plate otherwise the black pudding arrives when you have nearly concluded your breakfast. A simple sign next to the plates would improve this!
Stayed 1 night in Aug 2025

6/10 Okay

David

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel although advertised as 4 Star was missing some things. Room had not been fully cleaned and dusted and overall the hotel needs some TLC.
Stayed 2 nights in Aug 2025

8/10 Good

nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely space, very scenic and cosy. When we went restaurant seemed like it had just reopened and the staff seemed a bit lost as they were just trying to remember table numbers in their head. Would recommend going once it's fully up and running
Stayed 2 nights in Jun 2025

8/10 Good

Denham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel bar was very busy due to the number of people staying at the hotel the weekend. The bar had run out of Brandy, vodka and Guiness. The staff worked very hard and very polite and courteous although the hotel seemed to be short on staff.
Stayed 2 nights in Aug 2025

6/10 Okay

Arturs

Stayed 1 night in Aug 2025

2/10 Terrible

P M

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
I had a very disappointing experience at this hotel, which I had looked forward to. We specifically booked a "Standard Double Bed," but upon arrival, we were given a twin bed. When we raised this issue, we were told it was "Hotels.com" fault due to a miscommunication indicating "twin" rather than "deluxe." Additionally, the breakfast was of very poor quality, and the service was lacking. Even after multiple requests, the coffee we asked for upon our arrival at breakfast was only brought to us after we had finished eating. Overall, I would rate my experience a 2/10. I would not recommend this hotel based on our experience.
Stayed 1 night in Aug 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Booked at the last minute and excellent value for money. Wished I’d found it earlier as it is so much nicer than Travelodges I’ve stayed in before in this area. Can’t comment on other hotel facilities as l only stayed one night and left early next morning so didn’t eat. I would certainly return.
Stayed 1 night in Aug 2025

10/10 Excellent

christie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and its surroundings were truly picturesque. The rooms were spotless, and while the restaurant offered a limited selection, the overall experience was pleasant. However, one concern was the presence of dead flies on the restaurant’s window sill. Given the warm weather, this issue should have been addressed promptly to maintain cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could you with nuts and crisps. Said they have ran out,we have been 5 times ,and every timr run out
Stayed 1 night in Aug 2025

8/10 Good

GERARD

Traveled with partner
Liked: Amenities
e was excellent, everyone we came into contact with was pleasant and extremely helpful. The breakfast was very good, well cooked and served with a smile. The only down side was though the room was beautiful, the heated towel rail was not broken and the flush on the WC was poor, and some of the wallpaper was peeling in some areas. Overall a very pleasant stay. Thank you
Stayed 2 nights in Aug 2025

2/10 Terrible

Nabil

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have booked two nights at this hotel two adults and two childrens We could not stayed the second night because of the condition of the room it was smelly and very old. We had to leave. And we couldn't get the refund for the second night. I would not recommend this hotel to any one.its too far and smells and too old
Stayed 2 nights in Jul 2025

10/10 Excellent

Hannelore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely. Clean and comfortable. The staff were welcoming but thin on the ground. Dinner was disappointing as only a lounge Menu was available but as i only wanted a simple Alternative it was quickly provided. Overall a pleasant 2 night break.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Reception or Jewels also known as Julie was freindly and welcoming . Lovely quiet spacious room and lovely breakfast served by Santosh and Aaeron very attentive Mornin greeting from the lovely Debbie start the new month on a good note Thankyou for the jacuzzi bath in room just what I needed after working all werks with complex needs children rest and recuperation Thankyou Jane room 201
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
The atmosphere is quite no back ground music, limited choice of food options and not enough variety of stocked spirits.
Stayed 1 night in Jul 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant service if have stayed twice now
Stayed 4 nights in Jul 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff from reception/housekeeping to the maintenance man Jack, all exceptional. Hotel definitely not 4 star. Very tired, rooms in annexe long walk and had to go outside to get to. Room clean, very poor shower no pressure at all. Bathroom very dated. Windows not double glazed and dirty in the sills. Walls in rooms paper thin, could hear everything. 1st night next to a noisey family, 2nd night very loud snorer another night a barking pet, then last night of a 6 night stay another noisey family!! Hotel seems very large don't understand the policy of placing solo travellers on an extended stay next to families/pets. Booked for the use of the gym facility. Very long walk up and down stairs, corridors. Felt like a workout before I even got there! Gym equipment/machines very good however gym totally neglected.. no water machine working, air conditioning not working, no paper towels, spiders and cobwebs on all windows (inside) no toilets (would have to go back to the room). I felt very isolated and vulnerable as a women using the gym as it was so out of the way and even though it had a security camera did not feel safe so only used it once. Would say 3 star. Would give all staff 5 stars
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Isabel

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Beautiful reception & dining area. Bedroom very basic and worn. Booked a family room but there was only 1 small double bed. Clearer signage needed for carparks and bedrooms.
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice hotel, room a little dated and restaurant served a limited menu. I would stay again but would not eat at the restaurant.
Stayed 1 night in Jul 2025

2/10 Terrible

Alan

Business traveler
Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Awful from start to finish

Awful noisy people arguing in room Next door staff arguing with clients in the restaurant dirty beds no linen for the cot and it was broke. Approached hotel And they did nothing
Stayed 1 night in Jun 2025

6/10 Okay

Kayleigh

Stayed 1 night in Jul 2025

8/10 Good

Bruce

Liked: Cleanliness
Stayed 1 night in Jul 2025