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Qualia

5.0 star property

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Photo gallery for Qualia

Windward Pavilion | Terrace/patio
Leeward Pavilion | View from room
Leeward Pavilion | Minibar, in-room safe, desk, iron/ironing board
2 restaurants, breakfast served
2 outdoor pools, pool umbrellas, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Bar
  • Spa
  • Gym

Explore the area

View in a map
20 Whitsunday Boulevard, Whitsundays, QLD, 4803
  • Place, Beach
    ‪2 min walk‬
  • Place, Catseye Beach
    ‪3 min drive‬
  • Place, Hamilton Island Marina
    ‪4 min drive‬
  • Airport, Hamilton Island, QLD (HTI-Great Barrier Reef)
    ‪6 min drive‬

Room options

View all photos for Leeward Pavilion

Leeward Pavilion | View from room

Leeward Pavilion

10.0 out of 10
Exceptional
(1 review)
  • 968 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Windward Pavilion

Windward Pavilion | View from room

Windward Pavilion

  • 1291 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Qualia

5-star Whitsundays resort with bar/lounge
Catch some rays at the nearby beach or spend the day relaxing at Qualia's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Qualia offers 60 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Whitsundays resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa qualia. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Qualia features a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the resort's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning.

This luxury resort also offers spa services, a library, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Qualia is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:30 AM.
Pebble Beach - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Long Pavilion - This restaurant serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • Free offsite parking
  • Free roundtrip airport shuttle from 6:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Long Pavilion
  • Pebble Beach

Things to do

  • 2 outdoor pools
  • Boat tours
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Sailing
  • Sauna
  • Snorkeling

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Direct access to the beach
  • In a national park
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
VIP chaffeur transfers from the airport/marina to the island are arranged for all guests. Guests are asked to contact the property in advance of arrival to schedule check-in/out.
For dining/tours/activities, guests must reserve them in advance by using the contact information on your booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

qualia
qualia Hamilton Island
qualia Hotel
qualia Hotel Hamilton Island
qualia Resort Hamilton Island
qualia Resort
Qualia Resort
Qualia Whitsundays
Qualia Resort Whitsundays

Reviews

Qualia Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 71 out of 84 reviews
Rating 8 - Good. 11 out of 84 reviews
Rating 6 - Okay. 0 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

Reviews

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Some issues with our room were dealt with by the manager at the end of our stay professionally. Staff around the pool and occasionally at breakfast are a little slow, forget orders and do not meet the highest expectations you would want given the price point of this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven Austin

Stayed 3 nights in Dec 2024

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most amazing resorts I’ve ever booked. Unparalleled service, exceptional accommodations. Everything you’re looking for in that unique getaway.
Stayed 2 nights in Jan 2025

8/10 Good

Vanessa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice property Nice rooms Great food Staff was not always friendly and helpful. Would have wished for a better service culture in such a high end hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and blended into the natural setting. Staff was very attentive and anticipated one's needs. Food was excellent especially the breakfasts.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Getaway

Excellent Service
Stayed 3 nights in Nov 2024

10/10 Excellent

Mack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without question, one of the best resorts in terms of staff and service. Everyone was dedicated to making our stay perfect and they succeeded. Qualia is a beautiful resort with great rooms and beautiful property but the staff make it outstanding. Don’t miss the trip to Whitehaven and Hill inlet. Food was excellent-enjoyed the daily breakfast which they will customize to your liking. We will definitely go back if we make it back to Australia.
Stayed 3 nights in Sep 2024

8/10 Good

Maor, Skokie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place to stay in HI
Stayed 3 nights in Oct 2024

8/10 Good

Cedric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qualia muss man erleben! wunderschöne Anlage mit exklusiven großzügigen Villen mit eigenem Clubcar mit dem man die Insel erkunden kann,schöner Strand/ Poolbereich mit Wassersportmöglichkeiten die inklusive sind ,hier die wirklich engagierte superfreundliche Mia zu erwähnen! sehr angenehm der turn down service wo es Tee und Duftlämpchen gibt, sehr wohltuend für den Gast! 2 kleine Minuspunkte: Frühstück etwas chaotisch, Kaffee kommt nicht, Bestellungen werden verwechselt oder vergessen, jeden Tag die gleiche Frage nach Allergien.... Check in zunächst von Hamilton super freundlich, dann leider Mrs Holli arrogant ,fast feindselig und unterkühlt und emotionslos. Wir verlängerten den Aufenthalt dort für 2 Tage- kein freundliches Wort, dafür gleich die Summe und Aufforderungen der Kreditkarte, schade!!! Immerhin sind wir der zahlende Gast und hätte uns über ein paar warme Worte gefreut.Abgesehen davon, alles top!
Stayed 3 nights in Feb 2024

10/10 Excellent

Arley, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently spent 3 nights at Qualia Resort in early February 2024. The resort was breathtaking! We absolutely loved the staff and our Pavilion was extraordinary! We planned a fantastic excursion to the Great Barrier Reef via helicopter with a brief stop on Whitsunday Island's Whitehaven Beach. The resort has their own helipad. This resort is impeccable in every way and we cannot wait to return!
Stayed 3 nights in Feb 2024

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Lots of activities and delicious food.
Stayed 3 nights in Jan 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort... great location. Wonderful staff!
Stayed 3 nights in Oct 2023

10/10 Excellent

Dean

Stayed 3 nights in Jul 2023

10/10 Excellent

David G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas at Qualia

Wonderful experience and where you will want to be for the year end holidays. Even with all the rain it was a happening place and lots of fun.
Stayed 10 nights in Dec 2020

10/10 Excellent

SAKURA, Gold Coast

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高のホテルでした。スタッフの対応も完璧。スムーズに困ることなく旅行できました。料理も本当に美味しかったです。
Stayed 3 nights in Dec 2020

10/10 Excellent

JeffC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome , the views was great also From our room . Meals and services was 1st class. You get a golf cart to get around the island, lots of fun . Did a sunset cruise and went jet skiing, a must do.
Stayed 3 nights in Feb 2020

10/10 Excellent

Yan, Seattle, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful and best ocean side resort! The staff are very professional and wonderful and helpful. The pavilion we stayed is truly wonderful with total privacy and everything is to the expectation. The breakfast is excellent and the dinner dinning experience is spectacular! The pool and the surrounding is absolutely beautiful. The library has some most amazing book collections. It’s truly the best resort in the world.
Stayed 2 nights in Feb 2020

10/10 Excellent

Dr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

I felt like we were in paradise. Service was fantastic, as were accomodations and views. My only regret is that we didn't stay another night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every detail was thought of and the staff were absolutely amazing.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful peaceful seclusion. A great getaway. Amazing views. Food was extraordinary.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Apr 2019