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Cloud 9 Inn

2.5 star property

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Photo gallery for Cloud 9 Inn

Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Free daily full breakfast
Front of property
Standard Suite, Multiple Beds, Kitchen | Room amenity
Standard Suite, Multiple Beds, Kitchen | Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
$69
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Place, Scott Safety Centre
    ‪11 min walk‬
  • Place, Allan & Jean Millar Centre
    ‪13 min walk‬
  • Place, Whitecourt and District Forest Interpretive Centre
    ‪18 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Kitchen

Standard Room, 1 Queen Bed, Kitchen | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(7 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Kitchen

Standard Double Room, 2 Queen Beds, Kitchen | Room amenity

Standard Double Room, 2 Queen Beds, Kitchen

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly) | Desk, laptop workspace, soundproofing, iron/ironing board

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 730 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, Multiple Beds, Kitchen

Standard Suite, Multiple Beds, Kitchen | Room amenity

Standard Suite, Multiple Beds, Kitchen

  • 590 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Condo, Multiple Beds, Kitchenette

Standard Condo, Multiple Beds, Kitchenette | Room amenity

Standard Condo, Multiple Beds, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 730 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Room, 2 Queen Beds (Pet Friendly)

Basic Room, 2 Queen Beds (Pet Friendly) | Desk, laptop workspace, soundproofing, iron/ironing board

Basic Room, 2 Queen Beds (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed (Pet Friendly)

Basic Room, 1 Queen Bed (Pet Friendly) | Desk, laptop workspace, soundproofing, iron/ironing board

Basic Room, 1 Queen Bed (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Cloud 9 Inn

Whitecourt hotel with free breakfast
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Cloud 9 Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 5:30 AM and 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 405 out of 662 reviews
Rating 8 - Good. 194 out of 662 reviews
Rating 6 - Okay. 48 out of 662 reviews
Rating 4 - Poor. 10 out of 662 reviews
Rating 2 - Terrible. 5 out of 662 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Of it was good but there were old furniture outside and people gowned up for contaminated things. However the van said restoration not fumigation so maybe it was mould? But other than that great place
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Pauline

Traveled with family and small children
Liked: Staff & service
Firstly, the staff were 10 out of 10 amazing!! We had an issue with a lightbulb being yellow and making the bathroom space VERY dark. It was promptly changed to a bright white bulb making a huge difference; it was great. Secondly, there was housekeeping during our stay. It was totally unexpected and something that was appreciated. Thank you! Thirdly, the kitchen unit was nice to have. I do travel with my own frypan and sauce pot because I never know what I'll get. Fourthly, the room had two air conditioners. One was newer and worked great but the second was an older model and wasn't efficient. The room became very warm one day because we had that one running. It was a good thing we had the curtains closed, I can't imagine how much worse it could've been. Another small issue was the toilet seat could've been a better fit for the toilet bowl; it was a little wonky. I also found the mattress on the bed a little to firm for my liking.
Stayed 2 nights in Aug 2025

10/10 Excellent

laurette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and super breakfast!

The front desk person was very friendly upon our arrival. He upgraded us to a better room at no extra cost. The room had just been renovated and it was very modern and clean. The breakfast was plentiful and hot out of the kitchen. That was greatly appreciated.
Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always helpful and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast with lots of options, bery friendly and helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the room were exceptional. The exterior of the property is a little dated, but the stay was good!
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great but mattresses were to hard
Stayed 1 night in Aug 2025

10/10 Excellent

Susan V

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying at this motel. The staff were friendly and very helpful. The continental breakfast was very good and the service was excellent. Would definitely recommend this property.
Stayed 1 night in Aug 2025

10/10 Excellent

LORNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful and the breakfast was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Clarissa

The room is clean and big
Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish i could give the front desk personal 10*. They are amazing!!!! We all got the newly renovated rooms...the rooms are very spacious & very clean! Not one complaint or negative thot from us!!
Stayed 1 night in Aug 2025

10/10 Excellent

Cassandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that we spoke to was very polite and friendly. They were all very personable and felt more like friends or family you hadnt seen in a while. We usually like to keep to ourselves and they were very respectful of that but were always there when we needed something. Great parking. Designated smoking areas. And they were doing construction throughout our stay and it was like they werent even there. Not bothersome at all. Very clean and recently renovated rooms. Overall very nice.
Stayed 3 nights in Aug 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bev

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ihor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Katharine, Edmonton

Liked: Cleanliness, staff & service
Clean hotel. Great price, great service and good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

michael, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
All ways enjoy staying at cloud 9, the breakfast is amazing. Thks cloud 9
Stayed 1 night in Jul 2025

4/10 Poor

Matt

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Cell Block 9

I'll start by saying I don't usually write reviews but this one deserves it. We were in a hotel/apartment building and the atmosphere was not comfortable. We arrived at midnight on a work trip. Upon entry to the room we had an immediate problem with no lighting, once we discovered the light was a malfunctioning sensor light we took the bulb out. Why there is a sensor light inside is odd. Then at 3am there was a constant banging noise for 2 hours 3-5am like someone was hitting a wall or door. 9am rolled around very quickly to drills and saws in the room directly beside us. I guess it was time to get up after 3.5 hours of sleep. Water pressure was terrible and we had dirty feet from the floor. Also the A/C unit had a dirty screen that I cleaned in the shower. Cloud 9 was more like Cell Block 9
Stayed 1 night in Jul 2025

10/10 Excellent

Twyla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Breakfast room is a bit hidden but great little place
Stayed 1 night in Jun 2025