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Nice hotel, but lacking on the 5* experience side of things. Older style hotel with well maintained rooms, but the tub/shower setup is terribly cramped and dangerous for showering in. Nice rustic, chic rooms without AC. This is only a concern during the day during heat waves, but still should be noted. I would recommend this hotel to elderly folks who are into old school hotel setups, but not for the younger, sophisticated traveler. The hotel location is also at one side of town, and is a 20min walk into town for dining and shopping.

Perfect hotel with attentive staff

住宿非常舒適，環境優美，露台看著瑞士日內瓦湖，心身靈靜舒態。工作人員非常友善。入住手續，系統處理非常方便簡單方便。廚房用品齊備。

The staff were friendly but unfortunately the impression I got from them is that the hotel ownership does not care to make things right when problems arise. We stayed in the 3 bedroom 2.5 bath apartment for 4 nights and on the 3rd night we noticed hot water was running out. No biggie since we were all able to shower except the last person. The 4th evening and night we had no hot water, and this persisted into the morning of our checkout. As per the staff, the ownership offered no compensation for the inconvenience of not being able to shower on our evening / morning and also not being able to do laundry. I had contacted the hotel staff about the hot water in the evening of our 4th night but there was no one available to help us out. I didn't get a response from them until around 9am the next morning which was too late as we were already preparing to check out. At $1500/night this was completely unacceptable but no recourse was provided. The rest of the stay was okay, but definitely not worth $1500/night. The rooms need repainting and the bathroom showers have tons of mold and mildew in the grout between tiles on the wall.

Excellent 5 star property and service.

Merveilleux. Merci beaucoup

The property itself is nice and luxurious yet very comfortable. The staff are kind and attentive. The views are unique.