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West Valley City Vacation Packages

Overall this is such a wonderful place to say. Staff was very helpful and friendly. Pros: Breakfast, airport shuttle, free parking a few blocks from the Trax stop. The property is a little older, but nonetheless, very clean and well maintained. Iʻd definitely stay here again.

Only downside was that they charge for WiFi. Today, even most lower tier hotel offer WiFi for free. That would make it easy to access the WiFi. As a member, it was free for me, but I still had to go through the hassle of connecting. I kept getting error messages so I changed my password. Then I got a message that the password I just changed was incorrect. This kept happening over and over. It should just connect by my room number.

You get what you pay for but there was no hot water and the bathroom sink leaked so there was a constant puddle of water in the bathroom. Staff did not provide more than one key card for the room and was not helpful.

If you are looking for an eclectic and memorable hotel to stay in, I highly recommend staying here. The staff were super friendly and the enviroment just welcoming. Definitely will stay here anytime I am in the area in the future. If you are a skateboarder, they have an indoor park just for you. I am not, but it kinda gives you the vibe of this hotel. Can't say enough nice things about the overall experience at this hotel. If you are a business person, like me, they have an awesome lobby to sit in and do work. WIFI was great too.

It was difficult to regulate room temperatures, there were not enough towels, the sheets felt like sandpaper, the exercise room had no cooling fans for cardio machines, the pool is way too small for such a large hotel. The staff was very helpful and friendly, particularly the Hispanic and Phillipino staff members. It would be very nice to have a continental breakfast area. The hotel was extremely clean and beautiful!

We really enjoyed our stay overall! Having access to the pool and hot tubs until 11:00 PM was a huge plus, and the extra family activities, like the complimentary s'mores by the fire, made our trip even more enjoyable. There were a couple of things that could be improved. First, the bed sizes didn't seem to match the room descriptions. The "king" bed felt much smaller than expected, and the room advertised as having "two queen beds" appeared to have full-size beds instead. My biggest concern, however, was the vacation club/timeshare presentation. After checking in, we were introduced to someone who presented themselves as a travel guide offering discount passes and future travel rewards. It quickly turned into a sales pitch, and we felt pressured to schedule a meeting. We canceled the appointment the next day after realizing what it actually involved. Unfortunately, that wasn't the end of it. We were approached at our hotel room door and encouraged multiple times to reconsider. One representative even told us it would help pay for his college tuition if we attended the meeting. While I understand everyone has a job to do, it made us feel uncomfortable and cornered. The presentation was initially framed as receiving travel credits, rather than clearly explaining it was related to a timeshare-style sales presentation. We booked this vacation to relax and spend quality time together during a difficult season for our family. Being approached and pressured took away that feel

Great location and condo!