See all properties

Holiday Inn Express and Suites West Memphis by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Cafe
Exterior
Property amenity
Terrace/patio
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$125
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
1007 E. Service, West Memphis, AR, 72301
  • Place, Baptist Memorial Hospital Crittenden
    ‪13 min walk‬
  • Place, Southland Casino Racing
    ‪14 min walk‬
  • Place, Horton Park
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Radisson Hotel West Memphis
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,004 reviews
Radisson Hotel West Memphis

About this property

Holiday Inn Express and Suites West Memphis by IHG

West Memphis hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express and Suites West Memphis by IHG offers 84 accommodations with safes and complimentary newspapers. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express and Suites West Memphis by IHG features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, laundry facilities, and express check-out. Onsite self parking is complimentary.

Holiday Inn Express and Suites West Memphis by IHG is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Holiday Inn Express and Suites West Memphis by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 488 out of 828 reviews
Rating 8 - Good. 208 out of 828 reviews
Rating 6 - Okay. 68 out of 828 reviews
Rating 4 - Poor. 36 out of 828 reviews
Rating 2 - Terrible. 28 out of 828 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LaTonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room...friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryan

Stayed 1 night in Sep 2025

10/10 Excellent

Annie, Corsicana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming and gave us information on Memphis. The room was clean and comfortable. Breakfast was hot and tasty with a variety of items. Hotel newer and modern.
Breakfast area
Coffee station
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

brian

Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Stayed 1 night in Aug 2025

10/10 Excellent

Autumn

Stayed 1 night in Aug 2025

10/10 Excellent

phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet though close to I40. Friendly staff and helpful. Breakfast was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Amenities
I loved that it was easy to find pff the interstate. Room was very nice and spacious.
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully clean & restful

We were returning home to Kentucky following a visit with family in Texas. We were greeted very personably by the front desk ladies and quickly checked in. Our room was spacious and scrupulously clean everywhere. We were very pleased to see that the top sheet & comforter were SEPARATE, so one could cover up with the lighter sheet if preferred. Everything worked well, including the lights, TV, and A/C. The bathroom was well supplied with good quality hygiene items. It was very clean and well-lit. Although the hotel was right on the highway, the noise of the trucks & traffic did not bother us. We got a restful night's sleep. The morning breakfast was great! Many options for however one wanted to enjoy it. Everything tasted very good. We would be happy to return to this Holiday Inn Express in West Memphis if we're traveling again, and we would not hesitate to give it our highest rating and recommend it to all.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Shayla

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was update, comfortable, & clean. I saw a few ants in room but we never ate in the room. We went out to eat.
Stayed 2 nights in Aug 2025

10/10 Excellent

Blake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Machelle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was spacious, clean, and had a nice view. Hotel was in a safe and convenient area.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Mark and Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great cinnamon buns terrible sound proofing.

Noise from the interstate was so loud I had difficulty sleeping even with earplugs in and a white noise generator going. If I had known that it was going to be so bad I would have asked for s room away from the highway.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night. Everything was clean, it was a new property and the breakfast was excellent!!
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Stayed 1 night in Jul 2025

10/10 Excellent

Angelita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and property is kept up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, except the noise from the freeway. Non stop all night.
Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025