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SureStay Hotel by Best Western Wenatchee

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Wenatchee

Laundry room
Free daily continental breakfast
Standard Room, 2 Queen Beds, Accessible, Non Smoking | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Outdoor pool, sun loungers
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Breakfast included
$85
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
580 Valley Mall Parkway, East Wenatchee, WA, 98802
  • Place, Pybus Public Market
    ‪3 min drive‬
  • Place, Riverfront Park
    ‪4 min drive‬
  • Place, Town Toyota Center
    ‪7 min drive‬
  • Airport, Wenatchee, WA (EAT-Pangborn Memorial)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | View from room

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Wenatchee

East Wenatchee hotel with outdoor pool
This hotel features an outdoor pool, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Wenatchee offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Wenatchee hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This East Wenatchee hotel also offers an outdoor pool, a vending machine, and laundry facilities. Onsite self parking is complimentary.

SureStay Hotel by Best Western Wenatchee has designated areas for smoking.

A complimentary continental breakfast is served each morning between 5 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Wild Rivers Inn East Wenatchee
Wild Rivers Inn
Wild Rivers East Wenatchee
SureStay Hotel Best Western Wenatchee
SureStay Best Western Wenatchee
SureStay Best Wenatchee
Surestay By Best Wenatchee
SureStay Hotel by Best Western Wenatchee Hotel
SureStay Hotel by Best Western Wenatchee East Wenatchee
SureStay Hotel by Best Western Wenatchee Hotel East Wenatchee

Reviews

SureStay Hotel by Best Western Wenatchee Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 387 out of 884 reviews
Rating 8 - Good. 298 out of 884 reviews
Rating 6 - Okay. 130 out of 884 reviews
Rating 4 - Poor. 40 out of 884 reviews
Rating 2 - Terrible. 29 out of 884 reviews

Reviews

8/10 Good

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable option.
Stayed 1 night in Jun 2025

4/10 Poor

Lyka

My husband, 4 kids, and dog booked 2 rooms for 2 nights and requested 2 rooms next to each other. Upon checking in with our strollers and luggages they put us on the second floor - when the place has no elevator. Our entire stay we had to carry our small kids in strollers and everything up and down the stairs. The first night when getting ready for bed at 9:30pm - the sun wasn’t even set - the man downstairs was banging on the walls and even came upstairs banging on our door. He was initially aggressive but then apologetic when he saw we had small children. The next night at 9:20, while getting ready for bed, the front desk calls because the man downstairs was complaining again. The noise ordinance is at 10PM yet we are getting calls for simply walking around our room trying to get our kids ready for bed - when YOU GUYS PUT ON THE SECOND FLOOR. One of my children is autistic, so yes sometimes he can be loud and normally can empathize, however I did not appreciate the shame well before the noise ordinance would have been in affect - especially since we didn’t make a big deal about putting us on a second floor watching us struggle up and down the stairs. We paid the same money as anyone did not sure why we got bad guest service .
Stayed 2 nights in Jun 2025

10/10 Excellent

Mikel

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Cleanliness

Bugs in the Lobby

Upon walking through the front door of the lobby there were HUNDREDS of gnats. Most were on the door, but a significant amount were still flying around the doorway and lobby. There are no traps and the front desk acknowledged that there were gnats, but didn't mention if the hotel was taking any measures to get rid of them. The next morning when we left the ceiling of the doorway is where the gnats settled... The room itself was fine, and while it had great accessibility for those with mobility aids, it was overall lackluster. For the price, I wasn't expecting much, but due to all of the gnats being in the same lobby that breakfast does served, I did not have faith that the place was clean enough to partake in the free breakfast. That part was disappointing, because I love a free hotel breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Uday

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

isaiah

No comment
Stayed 1 night in Jun 2025

2/10 Terrible

Raul

Stayed 1 night in May 2025

2/10 Terrible

Sheenah

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Cayla

Stayed 1 night in Apr 2025

10/10 Excellent

Ted

Traveled with group
Liked: Amenities
Fast and easy check in.
Stayed 1 night in May 2025

8/10 Good

MARK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2025

8/10 Good

robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Yulia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That was the most awful experience I ever had so far. I arrived to this 1 star motel, thinking it’s a hotel as advertised on Expedia. I booked 1 queen bed room and it was just awful, the smell was disgusting, the look of the room was not as on pictures at all, and finally it was right on the road, at 8 pm it was so loud that I thought that windows were open, but no, with the closed windows it would be guaranteed sleepless night, basically like sleeping in a tent on a busy road, so I refused that room and had to book another hotel, and of course they didn’t offer me refund. They don’t have a customer service at this 1 star place. Please stay away
Stayed 1 night in May 2025

6/10 Okay

Tiffany

Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. It is a nice place and fits my needs.
Stayed 1 night in Apr 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Casee

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
On the positive, staff were friendly and very helpful when engaged. The property itself is dated but that was not an issue. The room was dirty. Crusty stains on the carpet and the blankets on one of the beds smelled dirty.
Stayed 2 nights in Apr 2025

6/10 Okay

Shawna

Traveled with family
Disliked: Amenities
Stayed 2 nights in Apr 2025

8/10 Good

Debbie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like there king size bed very comfortable! Room is clean and has a fridge. And like the table lamp as a cell phone plugin to charge your phone. Only stayed one night but stayed there 2 other different times.
Stayed 1 night in Apr 2025

8/10 Good

Tijuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Very nice
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Business traveler, Traveled with partner
Disliked: Amenities
Loud banging early in the morning
Stayed 1 night in Apr 2025