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American Inn & Suites Waterford

3.0 star property

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Stunning lobby with a staircase, reception desk, and unique ceiling pattern.
Relax in this stylish living room with a flat-screen TV, comfortable sofa, and a view of the outside.
Relax in comfort with a large bed, bathtub, and workspace.
Stunning staircase leads to an upper level, flanked by dark and white walls, with a hot tub and seating area below.
Meetings and gatherings take place in this well-appointed room with a modern ceiling design and comfortable seating.

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
7076 Highland Rd, Waterford, MI, 48327
  • Alpine Valley Ski Area
    ‪9 min drive‬
  • Great Lakes Crossing Outlets
    ‪17 min drive‬
  • Pine Knob Music Theatre
    ‪19 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪52 min drive‬

Room options

View all photos for Standard King Non Smoking Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax in this serene space with a large bed, separate bathroom, and flat-screen TV.

Holiday Inn Express Hotel & Suites Waterford by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (932)
$128 nightly
The price is $128 total
includes taxes & fees
Holiday Inn Express Hotel & Suites Waterford by IHG

About this property

American Inn & Suites Waterford

3-star Waterford inn with indoor pool
This inn features an indoor pool, a snack bar/deli, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and dry cleaning.
American Inn & Suites Waterford offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the inn include an indoor pool and a sauna.
American Inn & Suites Waterford features an indoor pool and a sauna. The inn offers a snack bar/deli. A 24-hour business center is on site at this 3-star property.

Wireless Internet access is complimentary. This business-friendly inn also offers a vending machine, gift shops/newsstands, and laundry facilities. Onsite self parking is complimentary.

American Inn & Suites Waterford has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Raised toilet seat (21 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 11:00 PM

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

American Inn & Suites Waterford Reviews

Reviews

5.8
Rating 10 - Excellent. 180 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 178 out of 1001 reviews
Rating 4 - Poor. 181 out of 1001 reviews
Rating 2 - Terrible. 253 out of 1001 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

pilar

Stayed 1 night in Apr 2025

4/10 Poor

Vernon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place is dated and looking run down. The hotel has a zero smoking policy but our room reeked for cigarette smoke very badly. I hate the smell of cigarettes. The pool has nasty looking cloudy water. The nice things were the carpet in the room was new looking and the sauna was excellent, but no pool to cool off in as previously noted.
Stayed 1 night in Apr 2025

2/10 Terrible

Christian

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

The whole city of Waterford had a Fiesta last nite

Stayed 1 night in Apr 2025

4/10 Poor

Mark

Disliked: Amenities
It is in a good location for what I needed. The hallway smelled like a Chinese kitchen. In my room the TV did not work, the entrance light didn’t work and the microwave must’ve been an eight hundred watt, as only half of the popcorn popped.
Stayed 1 night in Apr 2025

4/10 Poor

Allison

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place could be the setting of an Eli Roth movie. If I was by myself, I would have left immediately. The place smells like stale cigarettes and regret. For some ungodly reason, there was a “birdcage” in our room that looked like it had been repurposed for humans. The bathroom looked like it had been hosed down after a slaughter. DO NOT GO!!
Stayed 2 nights in Apr 2025

4/10 Poor

Carey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has improved it's lobby and gotten rid of the gross 1980's carpeting, but still reeks of cigarette smoke. The room itself seened under construction. They tried to hide a bare spot on the wall with a chair, the inside of the bathroom door was nasty and the freezer was iced over with food spilled in it. All in all unacceptable. Should not have stayed the night, but checked out after the 1st night when we were going to stay for 2 nights.
Stayed 2 nights in Apr 2025

4/10 Poor

Suzan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Due to room condition we didn’t stay at the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Linaya

Stayed 1 night in Apr 2025

4/10 Poor

Nicole

Stayed 1 night in Apr 2025

4/10 Poor

Timothy

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very tired. The room had obvious water damage on the ceiling and walls. I did not expect much for the price, but it was in rough shape.
Stayed 1 night in Apr 2025

4/10 Poor

Lorenzo

Liked: Cleanliness
Disliked: Staff & service
I’ve stayed here before and under most circumstances would probably do so again. I’ve stayed at worse places. But a bad experience is making me rethink it. I’m a musician and sometimes have late rehearsals in the area and will book a motel for a day or two if I’m too tired to drive home. Today, I was having an issue with a knee so decided to
Stayed 1 night in Apr 2025

6/10 Okay

Dave

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Walking to the room was an experience of horrid smells coming from the extended stay rooms I’m guessing and then lucky to get a decent bathroom that’s not a nightmare. They closed off the jacuzzi tubs
Stayed 1 night in Mar 2025

4/10 Poor

Nicole, White Lake

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I'm super disappointed in our stay. The room smelled horrible. The jacuzzi tub was not clean at all & didn't work, which was the whole reason why i booked this hotel for my daughter and her friend for her birthday in the first place. There were ladders in the pool area just lying around and glass doors falling off their hinges and windows open with no screens on them with little kids running around on the 2nd floor of the hotel. There was access to the pool area from the outside with no key entry but no access to the pool inside the hotel except with key entry. Made absolutely no sense. The room itself was decent aside from some the smell and spots on the floor, but will not ever stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

Kelsey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible!

Horrible. Paid extra for a guarantee on double bed room, showed up after 2 hour drive to them saying there was none available but would upgrade to suit for same price. Suit only had one bed and one pull out couch but no sheets or bedding and the matress on pull out bed was holy and nasty. Paint peeling, even holes in walls. Terrible do not stay with kids.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

JACQUELYN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
WE didn't stay. Pool was not open
Stayed 1 night in Mar 2025

6/10 Okay

Deanna or Britany

Stayed 3 nights in Jan 2025

2/10 Terrible

Deja

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Very horrible nasty and very dirty half plug didn’t work chairs stained bed stained and gross . Stayed there a year or so ago was not this bad was not perfect but you get what pay for . This time was the worst I ended up leaving 2 hours after checking in and having my oldest and her boyfriend come get us bc was not comfortable at all and wanted to get out of there asap. I ended up taking my kids to Holiday inn and paying double for what I paid at American inn but at least me and my kids felt safe . That place needs to be shut down and remodeled
Stayed 2 nights in Mar 2025

8/10 Good

Sherry

Traveled with family
Liked: Staff & service
Na
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID this place!! Negative stars!

If you are a family, looking for a cheap, safe, clean room then AVOID THIS PLACE!! Pay the extra $20 and get a room at the holiday inn down the street. This American Inn hotel was absolutely terrible. From the cleanliness, or lack there of (stains on everything from lamp shades to bedsheets). All types of smells through out the halls, cigarette smoke, weed, cooking. Fake nails discarded on the couch. And just the overall unsafe feeling of the residents who live there. There were not regular bed pillows, we were given 2 throw pillows per queen bed. Plus our bed was broken. If you sat on the bed, it sunk to the floor. A wood board was broken underneath. The person at the front counter could barely hold a conversation he was so high. And the walls sure came to life at night. Lots of noises you would not want your children hearing!! Im honestly not sure how they are still allowed to be open. There has got to multiple health & safety violations there! This is the type of place that should have hourly rates. The price is cheap for a reason! Do not take your family here!! If I could give negative stars I would!!
Stayed 1 night in Mar 2025

4/10 Poor

Adam

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
People were yelling and screaming just about the entire night. But from 4am - 7am I could understand the conversation it was angry, mean, and a bit scary. Additionally, all looks ok at check-in, and honestly, the hotel staff was very friendly, but once you turn the corner to the rooms, it is a completely different story. The hallways all have a sign that say if you remove the smoke detector, it's immediate removal and $250 fine. Makes sense because it does smell on MJ. I think my room was clean enough but the bathroom really needs an update to feel more clean. But, i skipped ordering food because i didn’t want to leave the room again until daylight (came in at 8pm) due to the scary noises other guests were making. I'm female and was traveling alone and it really didn’t feel safe. I was just trying to save some money. IMO, it's not worth it and the Holiday Inn down the road was absolutely lovely.
Stayed 2 nights in Mar 2025

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was not very clean, spills in the hallway, not cleaned up for two days, witnessed a guest kicking a dog in the hallway, this property need a complete over haul, i will never stay there again.....Wow!!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
A little bit run down, but quiet and pleasant. Not very ritzy
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 7 nights in Mar 2025

2/10 Terrible

Lorie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so filthy and run down that I didn’t even stay. Booked the Holiday Inn in Howell! Would NEVER go back!!
Stayed 1 night in Mar 2025