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Hyatt Place Washington DC/National Mall

3.0 star property

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Photo gallery for Hyatt Place Washington DC/National Mall

2 restaurants, American cuisine
Exterior
2 restaurants, American cuisine
Lobby
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry
$155
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
400 E Street SW, Washington, DC, 20024
  • Place, National Mall
    ‪8 min walk‬
  • Place, National Air and Space Museum
    ‪8 min walk‬
  • Place, United States Capitol
    ‪13 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(10 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(37 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout drapes

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

10.0 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • City view
  • Sleeps 5

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(48 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds (High Floor)

8.4 out of 10
Very good
(76 reviews)
  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(148 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(11 reviews)
  • 770 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4

View all photos for Room (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout drapes

Room (2 Queen Beds and 1 Sofa Bed)

8.8 out of 10
Excellent
(124 reviews)
  • 452 sq ft
  • City view
  • Sleeps 5

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Specialty)

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Washington Capitol - Natl Mall by IHG
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 2,976 reviews
Holiday Inn Washington Capitol - Natl Mall by IHG

About this property

Hyatt Place Washington DC/National Mall

3-star hotel in Southwest
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a rooftop terrace are onsite. Weekly housekeeping is available.
Hyatt Place Washington DC/National Mall offers 214 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Washington DC/National Mall features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 2167 square feet (201 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt Place Washington DC/National Mall is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
CityBar DC - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 64.90 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityBar DC

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,167 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 70.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 64.90 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Washington DC/National Mall Hotel
Hyatt Place DC/National Mall Hotel
Hyatt Place Washington DC/National Mall
Hyatt Place DC/National Mall
Hyatt Place Washington DC/National Mall Hotel
Hyatt Place Washington DC/National Mall Washington
Hyatt Place Washington DC/National Mall Hotel Washington

Hyatt Place Washington DC/National Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 900 out of 1665 reviews
Rating 8 - Good. 435 out of 1665 reviews
Rating 6 - Okay. 207 out of 1665 reviews
Rating 4 - Poor. 68 out of 1665 reviews
Rating 2 - Terrible. 55 out of 1665 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite had everything for our 6 day stay… very comfortable, home like atmosphere after a long day out walking. Quiet neighborhood but everything shuts down at 5pm. Good variety of breakfast buffet each day and fresh coffee. will definitely go back to this hotel.
Stayed 5 nights in Aug 2025

6/10 Okay

Tammy

Stayed 7 nights in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel in good condition Breakfast was okay and saves looking around but not great quality
Stayed 2 nights in Aug 2025

8/10 Good

HENRY F

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable area, couldn’t use the pool area
Stayed 2 nights in Aug 2025

8/10 Good

Ebony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and accommodating. Staff was pleasant and room was comfortable after an 8hr drive. Much needed comfort.
Stayed 1 night in Aug 2025

8/10 Good

PAUL

Liked: Cleanliness, amenities
Great location. We have stayed there many times and have always been impressed by the breakfast buffet and coffee in the main area. We found the food to be lacking in flavor and very messy. It was short staffed as well.
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff at this hotel were amazingly nice, attentive, and polite.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Priyesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Angelique

Stayed 1 night in Aug 2025

8/10 Good

Elena

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was ok, air conditioner worked so loud was very difficult to sleep.
Stayed 1 night in Aug 2025

6/10 Okay

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom doors!! They were glass!! Wouldn’t have been AS Bad if there was only one, but the bedroom had a glass door too into the same bathroom!! Bright light makes it impossible to sleep if anyone uses the bathroom!! Made it SUPER LOUD ECHO TOO! Terrible design!
Stayed 4 nights in Aug 2025

8/10 Good

SWAPNIL

Stayed 1 night in Aug 2025

2/10 Terrible

Yana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Aug 2025

8/10 Good

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Staff friendly. Nice size room. Buffet breakfast well done. The other food options from the rooftop and the bar disappoints. I would also like to decide my own gratuity ! 25% was a bit much for what it was. Please stock lemonade or Root beer! Thank you!
Stayed 6 nights in Aug 2025

8/10 Good

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location, staff was great,hotel was good but beds definitely need to get upgraded very uncomfortable to sleep on
Stayed 3 nights in Aug 2025

10/10 Excellent

Galina

Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking garage is close and valet parking but you have to schlep your bags up 3 floors to check in. and they let us check in early but we left bags in the car, so then we had to drag bags up 3 floors from the basement because elevator was broken. staff told us elevator was broken but no staff was available to help with bags. elevator worked in the rest of the hotel. overall not bad, but, far from a luxury experience.
Stayed 1 night in Aug 2025

8/10 Good

Ronda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and convenient to tourist attractions including Smithsonian and the Wharf. Valet service was excellent. The breakfast however was not the best. Long lines and most items overcooked and cold. Overall I would stay again.
Stayed 2 nights in Aug 2025

8/10 Good

MARLON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos from dining services should be applauded. Working non-stop during the breakfast rush!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerry, Darien

Liked: Cleanliness, staff & service, property conditions & facilities
very close to mall and convenient to view all the museums and monuments. not very convenient for dining out of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Translucent Bathroom Doors - No Privacy

Overall - the location could t have been better for what we wanted to do - visit museums and sightsee. However, I had successfully gone 20 years without my husband ever seeing me sit on a toilet until we stayed here. The translucent bathroom doors left ZERO to the imagination and VERY LITTLE privacy in the room as the only mirror is hung directly across from it. We felt more comfortable going to the bathroom in the lobby than we did in our own room. I couldn’t imagine sharing a room with friends!
Stayed 3 nights in Aug 2025