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Hyatt Place Washington DC/Georgetown/West End

3.0 star property

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Photo gallery for Hyatt Place Washington DC/Georgetown/West End

Lobby
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Indoor pool
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Gym

Explore the area

Map
2121 M St NW, Washington, DC, 20037
  • George Washington University
    ‪12 min walk‬
  • White House
    ‪17 min walk‬
  • National Mall
    ‪20 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(95 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room (2 Queen Beds & 1 Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room (2 Queen Beds & 1 Sofabed)

7.8 out of 10
Good
(41 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout drapes

Room, View (2 Queen Beds and 1 Sofa Bed)

8.0 out of 10
Very good
(25 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds & 1 Sofabed, High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Room (2 Queen Beds & 1 Sofabed, High Floor)

8.8 out of 10
Excellent
(31 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(16 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, View

8.6 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Hilton Garden Inn Washington DC/Georgetown Area

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1002)
$204 nightly
The price is $204 total
includes taxes & fees
Hilton Garden Inn Washington DC/Georgetown Area

About this property

Hyatt Place Washington DC/Georgetown/West End

3-star hotel in Downtown Washington D.C.
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Hyatt Place Washington DC/Georgetown/West End offers 168 air-conditioned accommodations with iPod docking stations and safes. Accommodations are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and hair dryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Washington DC/Georgetown/West End features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 2200 square feet (204 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Hyatt Place Washington DC/Georgetown/West End is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
24/7 Gallery - Onsite restaurant. Open 24 hours.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 60 per night; includes in/out privileges)
  • Valet parking on site (USD 60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 24/7 Gallery

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,200 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13 per person
  • Secured self parking fee: USD 60 per night (in/out privileges)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Washington DC/Georgetown/West End Hotel
Hyatt Place Washington DC/Georgetown/West End
Hyatt Place Washington DC/Georgetown/West End Hotel
Hyatt Place Washington DC/Georgetown/West End Washington
Hyatt Place Washington DC/Georgetown/West End Hotel Washington

Hyatt Place Washington DC/Georgetown/West End Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 563 out of 1006 reviews
Rating 8 - Good. 231 out of 1006 reviews
Rating 6 - Okay. 110 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 51 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Duc Quang

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had a bad experience at the front desk reception, assumed i was checking in earlier when i arrived late and was a bit tired. Not a great way to great a person. It wasn't a welcoming feeling. The pool had so much chlorine that it was very uncomfortable in that space even next to the gym you could smell the chlorine so felt very unhealthy. The kids could only play so long in the pool and they had to leave because their eyes were burning. The gym is adjacent to the pool, but the smell in the gym was very overwhelming with chlorine as a swimmer. I think they should look into the level of the chlorine.
Stayed 3 nights in Mar 2025

8/10 Good

Edna Ruiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like is that my room was not available even at 3pm so they have to search another room for me to get settled in after a long travel from Hawaii
Stayed 6 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. There is a free decent breakfast in the morning. Tatte bakery down the block was also very good. Museums a 35 to 45 minute walk although it took us a little less time.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to George Washington university.walking distance from the White House ,Washington monument,etc.
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2024

2/10 Terrible

David

Stayed 1 night in Mar 2025

10/10 Excellent

wonseok

Stayed 2 nights in Mar 2025

10/10 Excellent

Glenda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and attentive. From check in personnel to kitchen staff during breakfast time, all were great. Room was specious and clean. Lots of dining iptons around. About a 20 min walk to major attractions.
Stayed 3 nights in Mar 2025

8/10 Good

Iliany

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

We liked the indoor pool, but the water was so cold! Location was decent. Loved that we could access the rooftop on a nice afternoon. Valet parking is expensive, but that seems to be the going rate at all the hotels. We would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a bigger family

Our family of five had a great stay. The beds were very comfortable and the bathroom was spacious. The staff was very friendly and helpful. The location is safe and about a mile walk to the National Mall. We loved the breakfast every morning… there were lots of fresh options and the entree changed each morning. If you’re a Hyatt member they comp the price, but even at $11 per person it’s a great deal for DC where everything is expensive. Our only complaint was that the pool was freezing cold, but the kids swam anyway!
Stayed 3 nights in Mar 2025

2/10 Terrible

Brom

Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Crystal

Stayed 1 night in Mar 2025

8/10 Good

Geethika, Morgan Hill

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritchie at the hotel bar was amazing as well as valet.
Stayed 2 nights in Mar 2025

8/10 Good

Longping

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i
Stayed 2 nights in Mar 2025

10/10 Excellent

Nerissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk Ritchie, was awesome! So accommodating and helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

Shenxin

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Mar 2025

10/10 Excellent

Shavonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooftop wasn't set up and only open until 10
Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Patricia

The hallways and room are nice, cost reasonable for the area. Main lobby needs upgrading. Real problem was that I had to pay with cash because your machine only took sliding credit cards, and said my card was defective. Went to Citibank branch and it was not!! In addition to fixing your machines, you also need ones that will allow credit cards to tap!! You are behind the times.
Stayed 1 night in Feb 2025

2/10 Terrible

Mirna

Disliked: Staff & service
terrible customer service. When requested to get contact for a superior I was given a fake number. My advice, go elsewhere
Stayed 1 night in Mar 2025

10/10 Excellent

Joana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families, clean, comfortable, friendly staff. Super well located.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025