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Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Exterior
Property amenity
Exterior
Seasonal outdoor pool
2 restaurants, breakfast, lunch, dinner served; American cuisine

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪3 min walk‬
  • National Mall
    ‪5 min walk‬
  • White House
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(70 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(177 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(15 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

8.4 out of 10
Very good
(44 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(10 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(42 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(119 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

2 restaurants, American cuisine

Hyatt Place Washington DC/National Mall

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, (1499)
$232 nightly
The price is $232 total
includes taxes & fees
Hyatt Place Washington DC/National Mall

About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

3-star hotel in Southwest
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall by IHG features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Washington Capitol - Natl Mall by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
21st Amendment - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Capitol Bistro - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 59 per day)
  • Secured, covered extended parking on site (USD 59 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 21st Amendment
  • Capitol Bistro
  • Starbucks

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive recycling policy
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 150 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 59.00 per day (in/out privileges)
  • Covered extended parking fee: USD 59.00 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1503 out of 2859 reviews
Rating 8 - Good. 827 out of 2859 reviews
Rating 6 - Okay. 332 out of 2859 reviews
Rating 4 - Poor. 118 out of 2859 reviews
Rating 2 - Terrible. 79 out of 2859 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Holly, Euless

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property, although good location was overpriced for the property. We got a suite and it was grungy looking. Poor lighting, and could hear everyone up and down the halls. The elevator took forever and at one point didn’t work.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra Verlinda

Liked: Cleanliness, staff & service, property conditions & facilities
I would book the hotel again, super attentive staff.
Stayed 3 nights in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel, with friendly staff and was easily walkable to the National Mall. It is right next to the train tracks though, so we heard the train go by multiple times a day.
Stayed 3 nights in Apr 2025

8/10 Good

Sherice

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location, centrally located to museum sites! I felt safe walking around. Hotel is only 5 minutes walking to/from the Metro stop, 15 minutes driving from Regan Airport and 20 minutes walking distance to the National Mall. Plenty of food trucks, Starbucks, pizza, deli shop and Mcdonald's on the same block as the hotel. Wonderful customer service by the hotel staff and the hotel's restaurant servers. I only had a salad and it was good and price was reasonable. The hotel room was neat and clean but needs updating which is probably why the cost was so reasonable. The bed was a little too firm for me but probably wonderful for some. Overall, I enjoyed my 3 day stay.
Stayed 3 nights in Apr 2025

6/10 Okay

Ernest

Disliked: Staff & service

below average expectations

week days the room was made ,weekends it was not no clean bedding, trash cans not emptied very disappointed.If you call the front desk for anything, they will not answer the phone if they happen to be busy. I have never had this happen at any hotel and the thing is they will tell you this ! So good luck if you need any help !! The food on location was so so for dinner I would look else where breakfast was good The location to the museums was excellent !
Stayed 7 nights in Apr 2025

8/10 Good

Ward

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, next to the Mall. A little expensive, but not in comparison to other nearby options. No breakfast included; parking was an extra $30 through experian
Stayed 1 night in Apr 2025

10/10 Excellent

Rhonda, Charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
We had an awesome experience. The staff were accommodating and professional. I love the proximity to the entire District. Breakfast is on point. We highly recommend this location
Stayed 2 nights in Apr 2025

10/10 Excellent

Bethany Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and the room was spacious and updated and clean and quiet
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was great, very friendly and helpful! Mr. Kenny was wonderful in helping to obtain our boarding passes. Luis and Ricky were very helpful as well. The housekeeping staff always said hello and would come back to clean your room if you requested. The lobby and rooms are kept very clean. No complaints here.
Stayed 6 nights in Apr 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Easy access to the National mall.
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and maintained. Very nice restaurants. Quiet and secluded courtyard.
Stayed 1 night in Apr 2025

8/10 Good

Daniel, Myrtle Beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property and good stuff. The metro is very convenient, but if you wanna just step outside the door for a restaurant, it’s very limited.
Stayed 3 nights in Apr 2025

6/10 Okay

Kim

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there 3 nights. It was a great location close to the Nat'Mall. I was worried about walking around DC but was surprised on how easy it was to get around. We walked from the hotel down to the wharf and back in the evening and felt safe. Another time we walked a mile north of the hotel for dinner and again felt very safe to and from the restaurant. Taxis are always available right out front. The breakfast dinning was great (a slight step up from normal hotel breakfast.) The room was cleaned each day. No real complaints except we had to ask for our food vouchers.
Stayed 3 nights in Apr 2025

8/10 Good

Maria Rona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FIRE ALARM WENT OFF

It was a good location. Close to the museums. On our second night, the fire alarm went off after midnight. It was an inconvenience being woken up from sleep and worrying if the hotel was on fire or something horrible happening. We packed our important things and went out of the room and almost made it to the stairs down. There were guests I saw at window that made it to the ground floor with their kids. There was no email or info given to the guests about it to appease the minds. I only heard from other guests that it was a false alarm.
Stayed 2 nights in Apr 2025

6/10 Okay

Sherri

Business traveler
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

Very central location and great option for families. Parking is really easy too - garage is located basically in the hotel. Really nice fitness area and pool on the rooftop. Starbucks in lobby.
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the check in, to restaurant/bar, cleaning people, everyone was professional and helpful. Not a single issue ans it was close to everything. Always had cabs out front if u needed. They even helped arrange for a cab early bc of our return flight. You will not regret staying here. 5☆'s
Stayed 6 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome -bad location at the same time

The stay was good, hotel overall very clean, the staff cleaning the room was very nice. Location in regards to museum and monuments was awesome, the bad thing was that our room was on the fourth floor and because of the terrain there was a train track right at our window. You could feel and hear the train very loud during the night, in the early morning even using the whistle. In the lobby the air hockey table had no air so wasn't functional and the foosball table had a ball that wasn't the correct size but at least you could somehow play.
Stayed 3 nights in Apr 2025

6/10 Okay

Melissa

Traveled with partner
Room next door crying children two nights in a row.
Stayed 2 nights in Apr 2025

8/10 Good

Billy

Liked: Cleanliness, staff & service
Kendall at the front desk was amazing, friendly and very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

LEIGNE

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2025

6/10 Okay

Jaeeun

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, when we did encounter an issue with our AC, it was quickly resolved
Stayed 2 nights in Apr 2025