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Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Seasonal outdoor pool
Property preview
2 restaurants, breakfast, lunch, dinner served; American cuisine
Japanese garden
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$145
includes taxes & fees
Jan 24 - Jan 25

Explore the area

View in a map
550 C St SW, Washington, DC, 20024
  • Place, National Air and Space Museum
    ‪3 min walk‬
  • Place, National Mall
    ‪5 min walk‬
  • Place, Capital One Arena
    ‪20 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(76 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(211 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

8.6 out of 10
Excellent
(48 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(46 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(134 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(13 reviews)
  • 230 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

3-star hotel in Southwest
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall by IHG features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Washington Capitol - Natl Mall by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
21st Amendment - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Capitol Bistro - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 59 per day)
  • Secured, covered extended parking on site (USD 59 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 21st Amendment
  • Capitol Bistro
  • Starbucks

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive recycling policy
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 59.00 per day (in/out privileges)
  • Covered extended parking fee: USD 59.00 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1569 out of 2933 reviews
Rating 8 - Good. 833 out of 2933 reviews
Rating 6 - Okay. 334 out of 2933 reviews
Rating 4 - Poor. 118 out of 2933 reviews
Rating 2 - Terrible. 79 out of 2933 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Allison

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. They saved our bags when we needed it. Clean and organized rooms everyday. The breakfast buffet is 10/10. Amazing.
Breakfast 10/10
Stayed 3 nights in Oct 2025

6/10 Okay

Jeannine Marie

Traveled with family
Disliked: Property conditions & facilities
The TV had no guide and no apps. There were NO USB ports.
Stayed 5 nights in Oct 2025

10/10 Excellent

Mikael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis at the front desk was very helpful.
Stayed 5 nights in Oct 2025

8/10 Good

David

Traveled with group
No dislikes
Stayed 2 nights in Oct 2025

8/10 Good

Sarojini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good rooms and friendly staff. great location station and nationals mall all walkable.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you want to visit Smithsonian museums.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Stayed 2 nights in Oct 2025

10/10 Excellent

Bobby Joe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and easy to walk to the museums around the location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service
The staff were super friendly and helpful (particularly on the front desk and in the restaurant) - thank you for having me!
Stayed 4 nights in Oct 2025

8/10 Good

Lorraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Leniece

Liked: Staff & service, amenities, property conditions & facilities
Staff was just wonderful I hurt my knee really bad the bells man and staff at front great around 10 am on October 10 were just wonderful I was out of town they help me put my crutches together and made sure I made it in my Lyft okay 10/10
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Traveled with family
The shower did not work properly so the water came out as a drizzle, the room cards did not work on half of the elevators, the beds were hard. The secret service had a room on our floor I guess a good thing? Overall it was okay. Would I stay there again? Probably not
Stayed 5 nights in Oct 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was efficient but not very friendly upon check-in. It was our first time in DC and it would have been helpful to be able to ask for some input / recommendations but it's definitely not approachable. Checked into the room to find the refrigerator not working. Huge hairball on the bathroom floor. Almonds scattered on the floor under the desk. Was more than obvious this room had not been cleaned after the last guest left. If I was paying $99 a night for her room I would expect this, but it over $300 this was totally unacceptable. I was texted during my stay to see if everything was okay I responded no, and there was absolutely no follow-up. Definitely would not recommend
Stayed 4 nights in Oct 2025

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like it
Stayed 2 nights in Sep 2025

8/10 Good

Cynthia, Weaver

Traveled with family
Liked: Cleanliness, property conditions & facilities
Close to National Mall. Walkable. Checkin was delayed. Front desk staff were often busy talking to each other or reading stuff on computers.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rossana M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Nima

Stayed 3 nights in Oct 2025

2/10 Terrible

Seonghun

Traveled with family
Disliked: Cleanliness, staff & service

Won't be coming back

I was given the noisiest room facing the train tracks, with windows that were sealed and couldn't be opened. The space under the headboard remained uncleaned for 3 days. Worst of all, the staffs were the rudest I've encountered at any hotel, including all IHG properties I've stayed at.
Stayed 3 nights in Oct 2025

8/10 Good

Monica

Traveled with group
Liked: Staff & service
Room was decent for a night stay .. bed was very uncomfortable but staff was very friendly and accommodating
Stayed 1 night in Oct 2025

8/10 Good

YOLANDA

Traveled with group
Liked: Cleanliness
Was locked out of my room went to front desk explained what happen..waiting for someonr to finally come and help
Stayed 1 night in Oct 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was located on the back side of the property. There are trains that run rather regularly on those tracks and it's hard to fall asleep. The location was great! Only 2 blocks to the Air & Space Museum and the National Mall. Too bad most of the buildings were locked down due to "lack of funds."
Stayed 4 nights in Oct 2025

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complimentary water in my hotel, store stuff was overpriced and hotel restaurant menu lacked any good appetizer items and food was super expensive. Room was nice and service was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Very friendly staff. Perfect location for us.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025