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Wartburg Vacation Packages

I cancelled a reservation for a nice place hundreds cheaper for our 3 night stay, but my husband saw an ad for this place on a video and wanted to stay here, so I cancelled the other booking and reserved this place instead. We received our room key and upon first entry, our door handle was extremely hard to turn and we had to slam into the door every time to open it. The outlets to the refrigerator/microwave/coffeemaker were messed up. When I pulled the microwave out to plug in to make coffee, the bathroom light went off. We didn't bother to say anything until we left since the lights were so bright that you had to wear sunglasses, so we used adjacent lights and kept the door open slightly to take a shower. You had to completely close the door to even get into the shower it was such a tight fit. The layout of the bathroom was strange, the door to the shower/commode room touched the small-bowl sized toilet that was nearly 9 inches away from the wall. Why put it so far away, since now it is difficult to open and close the door and you literally can't get into the tub/shower without closing the door? And the toilet paper holder was on that wall far away so we had to literally tuck the end of the paper like two feet towards us into what appeared to be a tissue slit so we didn't have to get up to get paper off the roll. The shower pressure was weak, the faucets were old and the repainted sink with drip lines was just a turn off. This was an ok place, but not for the price.

The Ramsey is a clean hotel. The staff are always helpful. At check in the staff will tell you where everything is at (breakfast, pool, and gym?. The Ramsey has movies every night to enjoy with your family. The Ramsey has a great location. It is back off the main highway but you still are able to walk to most stores and attractions on the main road.

Great Staff , very helpful . We had a blast ! Thanks in advance !

No way to have breakfast anywhere on or off property no where even available without getting in car and driving a couple miles away .

This was a great place, up in the mountains, within the Smokey National Park. The last turn in and up to the property was sharp and somewhat tricky to see from the one direction, so just know that. I for one wanted to see bears and the fam and I saw 3 - it was great! Our room(s) were much larger than expected and my son really enjoyed the jet bath!

Awful manager and owner stay away

Great location, helpful staff! Loved our stay

Yes excellent