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SureStay by Best Western Victoria

2.5 star property

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Photo gallery for SureStay by Best Western Victoria

Free daily on-the-go breakfast
Lobby
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
$65
includes taxes & fees
Oct 7 - Oct 8

Explore the area

View in a map
3112 Houston Hwy, Victoria, TX, 77901
  • Place, DeTar Hospital Navarro
    ‪4 min drive‬
  • Place, Texas Zoo
    ‪7 min drive‬
  • Place, Victoria Mall
    ‪9 min drive‬
  • Airport, Victoria, TX (VCT-Victoria Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay by Best Western Victoria

Victoria hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a business center and a meeting room. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay by Best Western Victoria offers 101 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

SureStay by Best Western Victoria is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in stairways
  • Low-height bed
  • Low-height door lock
  • Low-height view port in door
  • No elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 50.00 for check-in between 11:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay), plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per accommodation, per stay
  • Cash Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-in fee: USD 50.00 for check-in between 11:00 AM and noon
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number BEST WSTERN

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Knights Inn Hotel Victoria East
Knights Inn Victoria East
Knights Inn Victoria Hotel
Hotel Knights Inn Victoria Victoria
Victoria Knights Inn Victoria Hotel
Hotel Knights Inn Victoria
Knights Inn Victoria Victoria
Knights Inn Victoria East
Knights Inn Victoria Hotel
Hotel Knights Inn Victoria Victoria
Victoria Knights Inn Victoria Hotel
Hotel Knights Inn Victoria
Knights Inn Victoria Victoria
Knights Inn Victoria East
Knights Inn Hotel
Knights Inn
Knights Inn Hotel
Knights Inn
Knights Inn Victoria
Surestay By Victoria Victoria
SureStay by Best Western Victoria Hotel
SureStay by Best Western Victoria Victoria
SureStay by Best Western Victoria Hotel Victoria

SureStay by Best Western Victoria Reviews

Reviews

6.8
Rating 10 - Excellent. 122 out of 416 reviews
Rating 8 - Good. 103 out of 416 reviews
Rating 6 - Okay. 69 out of 416 reviews
Rating 4 - Poor. 48 out of 416 reviews
Rating 2 - Terrible. 74 out of 416 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

sylvia

Traveled with family
Disliked: Staff & service, room comfort
I was very disappointed in our 4 night stay at this particular hotel. Never was our room cleaned or picked up. If we needed anything we would have to reach out to get clean towels,soap,coffee ,tp..ANYTHING. Not once did housekeeping stop in to replace or replenish. A security deposit is mandatory on top of the hundreds we paid to secure the room. In the case of smoking in or pet destruction to room. My deposit was kept not due to smoking or pet destruction but because my son wiped cheeto dust on the sheet.. yes he should of washed his hands but hes 8 and didn't think...shouldn't warrent keeping your full security deposit over something that has nothing to do with why the deposit is asked for to begin with and is very washable to remove cheeto dust!! Stair ways to second floor very inconvenient. Front staircase starts in a pile of rocks you have to balance not to break an ankle or neck and back stairs is completely on the other end of the floor theres no middle stairway to rooms center of floor so you either walk completely around the other end to use stairs or chance loosing your balance on rocks. Alto housekeeping never made it to our room the 5 days 4 nights we were there they were very friendly and helpful when we would seek them out. The most enjoyable experience to this particular motel stay was the housekeepers attitude and smiles.
Stayed 4 nights in Jun 2025

4/10 Poor

Gayle

Disliked: Amenities
Room was less than desirable.
Stayed 1 night in Jun 2025

10/10 Excellent

Dustin

Stayed 1 night in May 2025

10/10 Excellent

william

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the night!
Stayed 2 nights in Mar 2025

8/10 Good

Cherlyn

Stayed 2 nights in Apr 2025

8/10 Good

Cherlyn

Stayed 3 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities
Thank u
Stayed 4 nights in Mar 2025

10/10 Excellent

Whitney

Stayed 4 nights in Mar 2025

8/10 Good

herbert

Stayed 2 nights in Mar 2025

6/10 Okay

Grace

Traveled with family
Liked: Staff & service
Our stay was good but bed & pillows were very uncomfortable. To much noise, couldn't watch any TV. There were bed stains & pillows were stained as well. The property Mgr. was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

MEGAN

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was a hole in the bathroom ceiling right above the toilet, a hole in the bathroom door and closet door that had bad patch work, the bathroom tub tiles seems old and dirty, the bathroom towel rack couldn’t even hold up the towels on the rack, the floor had a dirty spot that seems to have not been cleaned. Looks like they are attempting to remodel but not finished. Bedding and flooring seemed newer. One of the bathroom towels was dirty. Like stained.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 6 nights in Jan 2025

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Jan 2025

2/10 Terrible

Joshua

Stayed 1 night in Jan 2025

2/10 Terrible

Thor

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The TV was always losing signal, and the clerk charged me $50 deposit on a prepaid room then tried to cheat me out of returning it when i left. NEVER STAY HERE
Stayed 3 nights in Dec 2024

4/10 Poor

Stephanie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a horrible place. Literally a crack den
Stayed 1 night in Nov 2024

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't put me thru Expedia they just put me on the computer
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Stayed 4 nights in Sep 2024

10/10 Excellent

Sylveria D, Palacios

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was easy and very polite young lady was very sweet. We enjoyed our stay there. For a nice stay,this did it for us. We were able to have our Fur baby with us at a very reasonable price!
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't know anything about the place other than reviews and reviews can vary wildly. It was a good value for the money - clean and comfortable, and the staff was courteous and friendly. I was surprised at the large size of the bathroom and the walk-in shower. The only things that could be better was the door could seal better at the bottom and the tile was not sealed around the toilet feed pipe in the bathroom (entry point for pests). Otherwise, a nice, comfortable room for a good price.
Stayed 1 night in Sep 2024