Search Deals on

ViaRhôna Vacation Packages

absolutely gorgeous hotel, the spa was amazing, we loved the location, and best of all each and every person we met there was just so gracious and helpful. The main conceirge saved our lives by fixing a train reservation I had completely fumbled - he found us a far better train, at a far better price, and helped us navigate the difficult reservation system. we would not have been able to do without him. other travelers told us they had taken the front desks help in many other ways all to excellent effect, as well. We will definitely come back some time, and tell our friends to do the same! Cindy

住宿非常舒適，環境優美，露台看著瑞士日內瓦湖，心身靈靜舒態。工作人員非常友善。入住手續，系統處理非常方便簡單方便。廚房用品齊備。

Merveilleux. Merci beaucoup

We arrived at the location and they didn't let us check in because we weren't a family. We were a couple of friends and just wanted to have location to enjoy out short holidays. They told us they would refund the money but just kept ignoring our messages. We had to do an online check-in where the saw that we weren't a family and didn't say anything until we drove 6h there. DONT EVER BOOK A ROOM HERE.

We had to have a discussion with the reservation staff to get a better room. We were assigned a first floor room over looking a parking lot. After some discussion and significant increase in room cost we were moved to a larger third floor room with a nice view of Lake Geneva. What is the point of staying at the Grand Hotel du Lac if you can’t see the lake from your room. The hotel had many large tour groups who swarm in and out fast. Our overall experience was very good it is a very elegant hotel with a very professional exceedingly friendly staff. Since it sits on the waterfront with easy access to lake front walking and many restaurants along the way.

Excellent 5 star property and service.