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Verbena Vacation Packages

The rooms were dirty when we checked in and had not been clean. The hotel was very dirty and sheets and comforter was dirty. I had to go to dollar general to get cleaners to clean our room. The rooms were dirty and unacceptable. I was told when I reported the conditions that they would send someone in the morning to clean. I really want my money back. This place was unacceptable and me and my family drove 600 miles to see Tuskegee homecoming and we were tired but had to clean our rooms before we could rest. Frustrated.

The hotel is in the city and has a parking lot, but the rooms look nothing like advertized.

Not clean. Paint splatter on the floor. Black stains all over the tub. Dingey old sheets. Mattress springs made the bed lumpy and hard. Checked in at midnight. Checked out at 5 am as fast as we could.