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Pinnacle Hotel at the Pier

4.0 star property

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Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
Property video
Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace
Sports facility
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
$126
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Place, The Shipyards
    ‪1 min walk‬
  • Place, Lonsdale Quay Market
    ‪2 min walk‬
  • Place, Lonsdale Quay Seabus Terminal
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbor View

9.6 out of 10
Exceptional
(70 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbor View

Superior Room, 2 Double Beds, Harbor View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Harbor View

9.4 out of 10
Exceptional
(27 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

9.2 out of 10
Wonderful
(94 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

9.6 out of 10
Exceptional
(11 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Mountainside King

Minibar, in-room safe, desk, laptop workspace

Junior Suite Mountainside King

  • Sleeps 3

View all photos for Superior King Room with Partial Harbour View

Minibar, in-room safe, desk, laptop workspace

Superior King Room with Partial Harbour View

  • Sleeps 2

View all photos for Superior King Room with Harbour View

Minibar, in-room safe, desk, laptop workspace

Superior King Room with Harbour View

  • Sleeps 2

Superior Two Double Room with Harbour View

  • Sleeps 4

Studio Suite Mountainside King

  • Sleeps 3

View all photos for Harbour View King Room with Terrace

Minibar, in-room safe, desk, laptop workspace

Harbour View King Room with Terrace

  • Sleeps 2

View all photos for Standard Mountainside Two Double Room

Exterior

Standard Mountainside Two Double Room

  • Sleeps 4

View all photos for Standard Mountainside King

Minibar, in-room safe, desk, laptop workspace

Standard Mountainside King

  • Sleeps 2

Mountainside Terrace King

  • Sleeps 2

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About this property

Pinnacle Hotel at the Pier

4-star hotel in Lower Lonsdale
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Pinnacle Hotel at the Pier provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Pinnacle Hotel at the Pier is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Lobby Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 39.28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 39.28 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1507 out of 1993 reviews
Rating 8 - Good. 340 out of 1993 reviews
Rating 6 - Okay. 93 out of 1993 reviews
Rating 4 - Poor. 21 out of 1993 reviews
Rating 2 - Terrible. 32 out of 1993 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Recommend this place for anyone staying in North Vancouver
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel in North Vancouver. Would recommend to anyone looking to stay in Vancouver. Conveniently located near seabus and other transit, easy parking lot available for hotel guest, front desk are very accommodating to their guest, worth your money and our go to hotel in Vancouver.
Stayed 4 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Leah

Stayed 2 nights in Aug 2025

8/10 Good

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Stayed 2 nights in Aug 2025

10/10 Excellent

Hardeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the room overlooking the harbor and the view of downtown Vancouver was an amazing experience and a great view
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They now do room service, however the food quality is definitely not the same as dining in the lobby restaurant which is alway awesome.
Stayed 1 night in Aug 2025

8/10 Good

Mary, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Beds
Stayed 1 night in Aug 2025

8/10 Good

Kristin

Stayed 2 nights in Aug 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of things to do around the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Luigi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Staff were very friendly and helpful . The room was always cleaned beautifully. The gym /pool Attendant could be a little less harsh . I asked for an extra towel and she refused . She also made me fill out a card to prove I was staying at hotel and no one else made me do this?
View from balcony
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Efrem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great area. Lots to do for mini getaway
Stayed 2 nights in Jun 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay is excellent except for that tiny thing. They missed to empty one of the trash bin when we checked in
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda, STAMFORD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for North Vancouver and a sea bus ride away from downtown Vancouver. Lovely pool. Lots of dining options nearby. Expensive but a great view.
Stayed 3 nights in Jul 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a wonderful location in Lonsdale Quay. Staff were very friendly and welcoming and helpful. Room was comfortable and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel met all of our needs for our recent stay in Vancouver. Really enjoyed the north shore.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Great views!
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome property. Great location and surroundings. Very walkable to a variety of restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy, Sammamish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond helpful and friendly.
Stayed 1 night in Aug 2025