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Pan Pacific Vancouver

4.5 star property

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Canada Place
    ‪3 min walk‬
  • Vancouver Waterfront
    ‪3 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 548 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(140 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Harbor View

9.2 out of 10
Wonderful
(51 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Pacific Club, Deluxe Room, 1 King Bed , City View

9.4 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 452 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.0 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Premier Room, 2 Double Beds, Harbor View

9.4 out of 10
Exceptional
(50 reviews)
  • 452 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Panoramic Room, Harbor View

9.0 out of 10
Wonderful
(12 reviews)
  • 527 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(113 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(186 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(3 reviews)
  • 882 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

About this property

Pan Pacific Vancouver

Vancouver hotel connected to the convention center, steps from Canada Place Cruise Ship Terminal
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Pan Pacific Vancouver features an outdoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities consist of a business center, meeting rooms, and limo/town car service. This eco-certified hotel also offers a fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

Pan Pacific Vancouver is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.
Five Sails - Onsite fine-dining restaurant.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3510 out of 4818 reviews
Rating 8 - Good. 769 out of 4818 reviews
Rating 6 - Okay. 306 out of 4818 reviews
Rating 4 - Poor. 140 out of 4818 reviews
Rating 2 - Terrible. 93 out of 4818 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live in WA state so we come up for an occasional weekend. This was my first time at Pan Pacific and I don’t think I want to stay anywhere else when I return to Vancouver. My Expedia status got us upgraded to a harbor view room that was fantastic and very spacious. It’s too bad the beds are double size and not Queen, but that was okay. The service was good, and the lobby level restaurant was fantastic (though expensive). My only gripe was the Indigo public parking (I don’t like valet). The garage was super confusing to navigate with awful signage. By bad luck, we parked around the middle and didn’t know that only the elevators on each end were functional (non cruise ship). Well, walking, we followed a map in the garage itself that pointed the wrong way to the hotel, so we were pretty much lost, walking through the convention center to get to the other end where the hotel was. At departure, we discovered just how easy it could’ve been. The elevators really do open into the lobby. Also, google maps was directing us to the fairmont waterfront, which was across from the garage. I hope these notes help somebody.
Stayed 1 night in Apr 2025

10/10 Excellent

jaskaran singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Randall Kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location & easy access to Hullo!
Stayed 1 night in Feb 2025

10/10 Excellent

Yuze

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. Very friendly staff. The room was clean and spacious. Overall brilliant experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Rajvir, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. Most comfortable bed.
Stayed 1 night in Apr 2025

4/10 Poor

Kimberley

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is dated. The rooms are warn and the bathtub looked dirty.To be clear, there is little that the cleaning staff could have done to fix the bathtub. It is old. Although the location is beautiful, there are several options in the area.
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The location is great of course but the hotel was not in great shape. There was a mouse running through the hotel bar under my table and my bath tub had a clump of long black hair in it.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

RUBY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and very friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked a harbor view room. On check in it took some time for them to “find”a room. Advised that I was upgraded to a higher floor and renovated room on the 21st floor. The view directly out the window was of the railyard and buildings. Had to go right to the window to look to the water but that also included the container port. Contacted the front desk who offered to switch rooms to a lower floor which we declined, then they offered breakfast buffet coupons. They did their best to accommodate but I have a hard time understanding the initial delay/search for a room when our reservation was booked months in advance. Otherwise the location was convenient for our downtown plans. The room was clean but the mattresses were quite soft and not to our liking. We did not visit the bars or restaurants. On making our Expedia reservation it included a $25 meal voucher but we were advised we had $20 at check in. I overheard vouchers being provided to other guests so I’m not clear whether the perk was missed or misrepresented or just available to everyone. As we didn’t dine there it made no difference to our experience.
Stayed 1 night in Apr 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

4/10 Poor

Greg

Disliked: Amenities
Poor room layout. No outlet to recharge phones. None of the desk lamps worked
Stayed 2 nights in Apr 2025

10/10 Excellent

Azlyn

Stayed 1 night in Apr 2025

8/10 Good

Barbara, Vanderhoof

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views
Stayed 2 nights in Apr 2025

10/10 Excellent

YingSheng

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is really quiet with sound proof, you don’t hear your neighbors flush toilets or taking shower, nor if someone snores next door or laugh out loud. Staffs are all so friendly and the hotel is located at Canada place, absolutely convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Boxin

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay! All staff are polite and helpful and there is easy access to the sky train and waterfront station.
Stayed 3 nights in Apr 2025

2/10 Terrible

monica

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I am very disappointed in the cleaning aspect of pan pacific it was our anniversary and this was just a not a good experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Syed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The restaurants in the hotel were good quality.
Stayed 1 night in Jan 2025

10/10 Excellent

William A

Weekend

Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Stayed 1 night in Apr 2025