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Pan Pacific Vancouver

4.5 star property

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Photo gallery for Pan Pacific Vancouver

Exterior
Creator video
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Outdoor wedding area
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
$224
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Place, Canada Place
    ‪1 min walk‬
  • Place, Vancouver Waterfront
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Harbor View

Suite, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(4 reviews)
  • 882 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, Harbor View

Panoramic Room, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Panoramic Room, Harbor View

9.0 out of 10
Wonderful
(12 reviews)
  • 527 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 1 King Bed , City View

9.6 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(133 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Harbor View

Premier Room, 2 Double Beds, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Double Beds, Harbor View

9.6 out of 10
Exceptional
(57 reviews)
  • 452 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pacific Club, Deluxe Room, 1 King Bed, Harbor View

Pacific Club, Deluxe Room, 1 King Bed, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View | Living area | 55-inch LCD TV with cable channels, TV, pay movies

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 548 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(12 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 452 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(216 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(166 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbor View

Deluxe Room, 2 Double Beds, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Harbor View

9.2 out of 10
Wonderful
(63 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

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About this property

Pan Pacific Vancouver

Vancouver hotel connected to the convention center, steps from Canada Place Cruise Ship Terminal
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Pan Pacific Vancouver features an outdoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

Pan Pacific Vancouver is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.
Five Sails - Onsite fine-dining restaurant.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3990 out of 5435 reviews
Rating 8 - Good. 864 out of 5435 reviews
Rating 6 - Okay. 334 out of 5435 reviews
Rating 4 - Poor. 153 out of 5435 reviews
Rating 2 - Terrible. 94 out of 5435 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, poor elevators

Great high class hotel, we had a room with a view and it was so good we slept with the curtains open for the night view and Vancouver dawn. We only stayed one night be it was great, docked a star as the elevators were half out of action and when you are on floor 19 and have to wait for lifts that is annoying. When they have all 4 working I’m sure it’s fine.
Stayed 1 night in Aug 2025

8/10 Good

Kyanna

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. YVR to Skytrain to Waterfront Station to Pan Pacific all in under 40min! It's a 5min walk from Waterfront Station plus the views! A beautiful Disney cruise ship was there when I woke up. So fun! Rooms are very modern and clean
Stayed 1 night in Aug 2025

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I had known about the feather pillows beforehand as it's an allergy. Otherwise, great!
Stayed 1 night in Aug 2025

10/10 Excellent

nava

Stayed 1 night in Aug 2025

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Great View. Spacious room. Comfortable beds.
Stayed 1 night in Aug 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Arlane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the close proximity to the waterfront, restaurants and beautiful views! Mahoney’s is a great place to have supper and drinks on their patio!
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacquie

Stayed 1 night in Aug 2025

10/10 Excellent

Jill R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Pule

Stayed 3 nights in Aug 2025

10/10 Excellent

Ian

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with fabulous associates. We enjoyed being able to walk around and see some of the sites then did the Hop On Hop Off bus and visited many more fantastic areas.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING EXPERIENCE

Our stay was AMAZING!!! We had a room with the view of the waterfront. The room was clean and spacious. The King size bed was incredibly comfortable including the pillows. Which most times hotel pillows are just okay these were splendid. Service all around from the time we checked in and out was excellent the people were just friendly and super efficient.
Stayed 2 nights in Aug 2025

2/10 Terrible

Philbert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's hard to explain my room having a large window on a sunny day and still feeling dark and gloomy inside. The dark color carpets didn't help. My bathroom has spider webs at the door, I'm a tall guy so when I walked in it's the first thing I saw . I thought getting a hotel on the waterfront would be the best but it was the worst experience at a hotel in downtown Vancouver to date .Not clean, I could only charge my phone on one side of the bed and the phone right next to the bed was disconnected I had to get up and use the other phone to call front desk. It's like nobody checked and cleaned the room before I checked in.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially recommend this hotel for boarding the a cruise off that port. I flew into Vancouver a few days prior to embarkation. Pan Pacific made my embarkation so pleasantly easy. I had my mother with her injured arm...and i was already dreading the process of pushing suit cases in line. The staff and their service is top notch. They are by far the most genuine and friendly folks I've had the pleasure to meet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gogs

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was slow, but understandable as there were large groups checking out. For having to wait so long, the staff gifted us free breakfast. The staff are extremely friendly, knowledgeable and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to the hotel via rideshare. Friendly and easy to talk with staff. Great bell service and very informative. Room is great. Quiet and good overall. The only issue is tv channel options. Would have liked a Netflix option but is not a deal breaker.
Stayed 1 night in Aug 2025

10/10 Excellent

Nimo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint we had this visit was the long wait for the elevator the morning after we arrived also the following morning, apparently one was out of commission too We would not like to experience that again
Stayed 3 nights in Aug 2025

10/10 Excellent

Reilly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Brent

Stayed 3 nights in Aug 2025

10/10 Excellent

Derek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was so extremely helpful!
Stayed 1 night in Aug 2025