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NEW ROYAL INN

2.0 star property

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Photo gallery for NEW ROYAL INN

Premium bedding, down comforters, individually decorated
Family Quadruple Room | Private kitchenette | Mini-fridge, microwave, coffee/tea maker, electric kettle
Reception
Royal Room | Premium bedding, down comforters, individually decorated
Premium bedding, down comforters, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi
$156
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
379 Twelfth Street, New Westminster, BC, V3M 1T8
  • Place, Royal City Centre Shopping Mall
    ‪9 min walk‬
  • Place, Douglas College
    ‪13 min walk‬
  • Place, Massey Theatre
    ‪14 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪21 min drive‬

Room options

View all photos for Classic Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

Premium bedding, down comforters, individually decorated

Classic Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 389 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Comfort Triple Room, 3 Twin Beds, Mobility Accessible, Non Smoking

Comfort Triple Room, 3 Twin Beds, Mobility Accessible, Non Smoking | Premium bedding, down comforters, individually decorated

Comfort Triple Room, 3 Twin Beds, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 384 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

Premium bedding, down comforters, individually decorated

Club Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 384 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for City Double Room, Multiple Beds, Mobility Accessible, Non Smoking

Premium bedding, down comforters, individually decorated

City Double Room, Multiple Beds, Mobility Accessible, Non Smoking

  • 434 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, down comforters, individually decorated

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 429 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, individually decorated

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Room

Royal Room | Premium bedding, down comforters, individually decorated

Royal Room

8.0 out of 10
Very good
(1 review)
  • 362 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, individually decorated

Executive Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, individually decorated

Family Room

  • 358 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, individually decorated

Premium Room

  • 329 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

NEW ROYAL INN

Hotel in Brow of the Hill
This hotel features laundry facilities, free self parking, and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
NEW ROYAL INN offers 14 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
NEW ROYAL INN features a vending machine, laundry facilities, and local meal delivery service. Wireless Internet access is complimentary. Limited complimentary onsite parking is offered on request, and a car charging station is available.

NEW ROYAL INN has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (29 inches high)
  • Hardwood flooring in room
  • No elevator
  • Portable shower seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:00 PM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay
  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Property Registration Number 134159

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Royal Hotel
NEW ROYAL INN Hotel
NEW ROYAL INN New Westminster
NEW ROYAL INN Hotel New Westminster

Reviews

NEW ROYAL INN Reviews

8.4

Very Good

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 85 reviews
Rating 8 - Good. 25 out of 85 reviews
Rating 6 - Okay. 12 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 5 out of 85 reviews

Reviews

8/10 Good

Gillian

Stayed 1 night in Sep 2025

2/10 Terrible

Jan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is an old office building that's been converted into hotel rooms. There was NO registration desk for check in, NO maid service or other amenities. We had to hunt down someone to get one key (we requested 2), the "office" door on the outside of the building was bolted shut & you entered through a hallway. We needed extra towels, & light bulbs for the bathroom, an extra lamp as there was no light in the bedroom area. You could not walk between the beds & the shower floor was slippery and a hole where it drained was dangerous. The little gal hanging out was pleasant & helpful but it was scary trying to check in with all the doors locked & no notification of what to do or who to call after paying for 3 nights.There were no restaurant's close, no brochures about the area & nobody to direct us anywhere. I never received a lodging receipt for our stay. If we could have found another room on the Labor Day weekend we would not have stayed here. I would not recommend this "hotel"!!
Stayed 3 nights in Aug 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Fast, efficient check-in and check-out!
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Private ! Peaceful!
Stayed 4 nights in Aug 2025

10/10 Excellent

Erynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my boyfriend stayed here after driving all the way from Calgary AB. This was a great stay with convenient parking at the back which was free. If we stayed here longer than 3 days it would be perfect as it had dishes and a microwave in the suit. The security on the doors made it feel extra safe as well. Highly recommend!
Stayed 2 nights in Aug 2025

6/10 Okay

Paramjot

Good
Stayed 1 night in Jul 2025

10/10 Excellent

Felisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, answer promptly. Limited parking spaces in back (6). Staff is not on site, you have to call them.
Stayed 6 nights in Aug 2025

10/10 Excellent

Richard

Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swift, smooth, no-hassle check-in and check-out. :-)
Stayed 2 nights in Aug 2025

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

May

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay !
Stayed 1 night in Aug 2025

8/10 Good

Lilyahna

Liked: Cleanliness, staff & service, property conditions & facilities
They were able to accommodate an early check in, which really helped my plans.
Stayed 1 night in Aug 2025

6/10 Okay

Jane, New Westminster

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super amazing!
Stayed 1 night in Aug 2025

10/10 Excellent

XIAOMEI

Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Had everything we needed for our family. Lovely little touches such as microwave popcorn made it easy to get unpacked while the kids munched away.
Stayed 1 night in Aug 2025

6/10 Okay

Jeff Wayne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Kenton M

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Lionel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the rooms were still under construction but you would never know. Was clean and quiet within walking distance of many restaurants and the quay.hist was very helpful and attentive
Stayed 1 night in Aug 2025

8/10 Good

May

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay but a nice experience!

We arrived to the hotel very late, the staff member were very nice and accommodating, she stayed with us and insured everything is ok, then she left.
Stayed 1 night in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025