EXchange Hotel Vancouver

4.0 star property

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Photo gallery for EXchange Hotel Vancouver

Classic entrance with a black sign and symmetrical revolving doors.
Relax in a stylish seating area with a sofa, armchairs, and a coffee table.
Relax in a stylish room with a large bed, round coffee table, and comfortable sofa.
Experience the grandeur of this luxurious space with its ornate ceiling and elegant design.
Enjoy drinks and socialize at our bar area with a bar station and comfortable seating.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Vancouver Waterfront
    ‪2 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪3 min walk‬
  • Canada Place
    ‪4 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

Deluxe Two Queens

9.6 out of 10
Exceptional
(88 reviews)
  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Queen with Sofa Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe King

9.4 out of 10
Exceptional
(281 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Two Queens with Sitting Area

9.6 out of 10
Exceptional
(40 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Superior Two Queen Beds and Sofa Bed - Dividend Floor

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Deluxe Queen

9.2 out of 10
Wonderful
(82 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Accessible

8.8 out of 10
Excellent
(16 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Pender Suite - Dividend Floor

10.0 out of 10
Exceptional
(9 reviews)
  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Urban Suite - Dividend Floor

9.8 out of 10
Exceptional
(8 reviews)
  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Blue Chip Suite - Dividend Floor

9.6 out of 10
Exceptional
(5 reviews)
  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Queen Room with Sofa Bed - Dividend Floor

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Superior King Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe King Room -Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Deluxe Two Queen Beds - Dividend Floor

  • Sleeps 4
  • 2 Queen Beds

Superior King with Sofa Bed

9.4 out of 10
Exceptional
(71 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Boutique Queen Studio – Accommodates upto 2 people

9.0 out of 10
Wonderful
(40 reviews)
  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Patio Suite - Dividend Floor

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

EXchange Hotel Vancouver

4-star hotel in Downtown Vancouver
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Change of towels is available on request.
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a library, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

EXchange Hotel Vancouver is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hydra Estiatorio - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 52 per night)
  • Secured, covered valet parking on site (CAD 61 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/airplane tours
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 52 per night
  • Covered valet parking fee: CAD 61 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2563 out of 3075 reviews
Rating 8 - Good. 354 out of 3075 reviews
Rating 6 - Okay. 92 out of 3075 reviews
Rating 4 - Poor. 38 out of 3075 reviews
Rating 2 - Terrible. 28 out of 3075 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and helpful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Genevieve

Stayed 1 night in Apr 2025

10/10 Excellent

JUAN CARLOS VALENCIA

Stayed 4 nights in Apr 2025

10/10 Excellent

Brigitte

Stayed 3 nights in Apr 2025

8/10 Good

Raeanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was fine
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posh

The staff are polished and well put together, the room was clean and smelled amazing. I can’t wait to stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kareen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Alanah

Stayed 4 nights in Apr 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy access to bay, trains, and other sites in Vancouver. Wonderful experience each time I have stayed there.
Stayed 6 nights in Mar 2025

10/10 Excellent

derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent! Everybody was friendly! Had a hard time sleeping because there was a crying baby somewhere but staff dealt with it perfectly.. I’d come back and would recommend this place to my family and friends!
Stayed 1 night in Apr 2025

10/10 Excellent

Noreen De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Manizheh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place and the service. I just wished they did not ask to see my credit card. It made me uncomfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and service Room had everything u can think of Spacious lots of light,mirrors,heated floors in the bathroom,water and fridge,kettle Gym is amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Miray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

victoria

Liked: Property conditions & facilities
Nice staff, easy check in. Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Arome

Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lynda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel and so convenient to cruiseport as well as restaurants, shopping and cafes.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a great reminder of how awesome this hotel is. The rooms are spacious, the location is unbeatable—just a short walk to both Robson and Gastown—and the overall vibe is sleek and comfortable. Every staff member I interacted with was kind and professional, especially the valet team who were incredibly courteous and helpful. Definitely one of my favorite spots to stay in Vancouver!
Stayed 1 night in Mar 2025

8/10 Good

Simeon

Liked: Cleanliness, amenities, property conditions & facilities
The location was great. The in house food was ok. The customer service overall was exceptional apart from only 2 staff that could use some training.
Stayed 2 nights in Mar 2025