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Get an overview of this hotel
4-star Surrey hotel close to Holland Park

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Business center
Smoke-free property

Location

Located in the heart of Surrey, this hotel is within a 15-minute walk of Central City Shopping Centre and Holland Park. Guilford Town Centre and Bear Creek Park are also within 3 mi (5 km). Surrey Central Station is only a 3-minute walk and King George Station is 12 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference center, and valet parking.

Room Amenities

All 144 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LED TVs with satellite channels. Room service, coffee makers, and free newspapers are among the other amenities available to guests.

Languages Spoken

  • English

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Civic Hotel Autograph Collection

13475 Central Avenue, Surrey, BC V3T 0K2

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 23.00 per person (approximately)
  • Self parking fee: CAD 12 per day
  • Valet parking fee: CAD 23 per day
  • Pet fee: CAD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

UnionPay

No rollaway/extra beds available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of CAD 20 per pet, per night
  • 2 per room (up to 110 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

The seasonal pool will be open from May to September.

Pool access available from 6 AM to 10 PM.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel Names

  • Civic Autograph Collection
  • Civic Autograph Collection
  • Civic Hotel Autograph Collection Hotel
  • Civic Hotel Autograph Collection Surrey
  • Civic Hotel Autograph Collection Hotel Surrey

Hotel Amenities

Property Features

Civic Hotel Autograph Collection features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 7978 square feet (741 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Civic Hotel Autograph Collection is a smoke-free property.

  • Bar/lounge 1
  • Elevator
  • 24-hour front desk
  • Business center
  • Conference space
  • Restaurant
  • Year Built - 2017
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Smoke-free property
  • Outdoor seasonal pool
  • Conference space size (meters) - 741
  • Number of meeting rooms - 8
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 7978
  • Conference center
  • Ballroom
  • Reception hall
  • Total number of rooms - 144
  • 24-hour fitness facilities
  • Number of floors - 21
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Room Amenities

Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Free newspaper
  • Air conditioning
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Linens provided
  • Private bathroom
  • Closed captioned TV
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Satellite TV service
  • Premium TV channels
  • Height-adjustable showerhead
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Desk
  • Lever door handles
  • Slippers
  • Heating
  • Shower only

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.

Prado Cafe - This coffee shop serves breakfast, lunch, dinner, and light fare.

Dominion Bar & Kitchen - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from room service (during limited hours).

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

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