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Charming Family Hotel

3.0 star property

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Photo gallery for Charming Family Hotel

Stunning staircase leads to an upper level, featuring a chandelier and decorative glass door.
Enjoy the serene garden view from the large window, surrounded by lush greenery and a decorative stone statue.
Enter a serene space with a white door leading to a cozy room, featuring a wooden cabinet with glass doors and a framed picture on the wall.
Staircase leads to a bedroom with a window offering a view of the outdoors.
Stroll through the beautifully manicured garden to the charming house with a traditional pitched roof and chimney.

Popular amenities

  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
10100 Francis Rd, Richmond, BC, V6Y 3Z9
  • CF Richmond Centre Mall
    ‪4 min drive‬
  • Steveston Village Historic Waterfront
    ‪10 min drive‬
  • Steveston Fisherman's Wharf
    ‪10 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪12 min drive‬

Room options

View all photos for Queen Room 1 with Shared Bathroom

1 bedroom, desk, soundproofing, free WiFi

Queen Room 1 with Shared Bathroom

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room 2 with Shared Bathroom

1 bedroom, desk, soundproofing, free WiFi

Queen Room 2 with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Exterior

Deluxe Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 2 Queen Beds

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The price is $291 total
includes taxes & fees
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About this property

Charming Family Hotel

3-star guest house in Shellmont
A garden, a picnic area, and free self parking are available at this smoke-free guesthouse. WiFi in public areas is free.
Charming Family Hotel offers 3 air-conditioned accommodations with slippers and fans. This Richmond guesthouse provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Charming Family Hotel features a garden and a picnic area. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Charming Family Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Renovations and closures

The property is closed between December 23 and January 8.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping fee: CAD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Property Registration Number H588461752

We should mention

This property does not have elevators

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Charming Family Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 99 out of 240 reviews
Rating 8 - Good. 53 out of 240 reviews
Rating 6 - Okay. 33 out of 240 reviews
Rating 4 - Poor. 27 out of 240 reviews
Rating 2 - Terrible. 28 out of 240 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Akhila

Disliked: Cleanliness
It is a home in residential area. Not a hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean & quite place.
Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Richard

Disliked: Staff & service, amenities, property conditions & facilities
Four rooms upstair have to share a bathroom which is no good. There is not even a pantry with a sink or water tap in common area. I regret staying there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable. Arrived after
Stayed 1 night in Apr 2025

6/10 Okay

Emelita

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very old bed and mattress it makes eeek noise even in slight movement. It’s very uncomfortable. I wonder if the owner ever slept on it test the bed. No coffee machine for one cup of coffee. Jar for sugar is dirty and the bathroom is dirty. I don’t think I will stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia, Kamloops

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was beautiful and super clean The host had everything well explained and easy to acces
Stayed 1 night in Mar 2025

10/10 Excellent

Rylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Stayed 1 night in Feb 2025

10/10 Excellent

berris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LY was such a gracious host allowed me to check in with a last minute at 2 am . Her house was very clean and had everything youbwould need to make you feel safe and d at home. Anytime im.in Vancouver i will stay here if shes not over booked
Stayed 1 night in Jan 2025

10/10 Excellent

Ana Gabriela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 1 night in Dec 2024

6/10 Okay

Abraham

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Reysa

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Bed. Hard mattress, squeak smell old the line can’t breathe sleep uncomfortable.and curtains hard to close. 😌
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked out fine. We let ourselves in. Had a comfortable stay, and left ourselves. Never saw any staff or owners. We didn’t require any help. Everything went smoothly. We might have missed a tv being in the room a bit. But the wifi worked great for our internet devices. Decor reminded me of my home I grew up in.
Stayed 1 night in Dec 2024

10/10 Excellent

Wen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family setting
Stayed 1 night in Nov 2024

10/10 Excellent

Marianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely home stay

Lovely home in Richmond. Great for a weekend trip where you want to be close to airport for an early departure. I did not meet the host, but we communicated on text and through booking site - they were very responsive to questions and we had an easy check in and checkout with details for parking our rental car. Bed was firm and very comfortable. Would stay again! Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Michel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

top

very kindly and easy for check IN
Stayed 1 night in Nov 2024

6/10 Okay

Petros

Traveled with partner
Just make the location of the place visible enough. Put the address where clients can easily spot it,other wise everything is good
Stayed 1 night in Nov 2024

4/10 Poor

Ankitkumar

Stayed 1 night in Oct 2024

8/10 Good

Bernd

Stayed 1 night in Nov 2024

10/10 Excellent

Lin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Sonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I like interior decoration with Chinese style, so I could have various tastes of sense. Staff was very kind and explained about staying together. One thing, I did not know about night time bus running intervals. I just missed bus and had to wait about one hour on Brighouse station. For winter visitors, need to explain night schedule.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eugene

Stayed 1 night in Sep 2024

2/10 Terrible

Mark Christopher

Liked: Staff & service
Stayed 1 night in Sep 2024