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Best Western Plus Vancouver Mall Dr. Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Vancouver Mall Dr. Hotel & Suites

Lobby
Exterior
Spa
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Gym
$115
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
9420 NE Vancouver Mall Drive, Vancouver, WA, 98662
  • Place, Vancouver Mall
    ‪2 min walk‬
  • Place, Orchards Park West
    ‪6 min walk‬
  • Place, Lake Oroville Golf Club
    ‪18 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Sofa, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Work Desk, Sofa, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Apartment-1 King Bed, Non-Smoking, Separate Bedroom, Living Room, Full Kitchen

Blackout drapes, iron/ironing board, free cribs/infant beds

Apartment-1 King Bed, Non-Smoking, Separate Bedroom, Living Room, Full Kitchen

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, High Speed Internet Access

Blackout drapes, iron/ironing board, free cribs/infant beds

1 Queen Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Hairdryer

  • Sleeps 4

Queen Suite with Two Queen Beds

  • Sleeps 4

Two Room King Suite - Non-Smoking

  • Sleeps 4

Two Queen Room with Whirlpool

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Roll In Shower, Whirlpool, Microwave And Refrigerator, Non-Smoking, Full Breakfast

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Whirlpool, Sofa, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

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About this property

Best Western Plus Vancouver Mall Dr. Hotel & Suites

Vancouver hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a sauna. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers 75 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Vancouver hotel provides complimentary wired and wireless Internet access. Televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Best Western Plus Vancouver Mall Dr. Hotel & Suites provides a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This Vancouver hotel also offers a vending machine, multilingual staff, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in March 2016.

Best Western Plus Vancouver Mall Dr. Hotel & Suites has designated areas for smoking.

A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - March 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Dr. Hotel Vancouver Mall
Dr. Vancouver Mall
Hotel Dr. Vancouver Mall
Hotel Vancouver Mall
Hotel Vancouver Mall Dr.
Vancouver Mall Dr.
Vancouver Mall Dr. Hotel
Vancouver Mall Hotel
Vancouver Mall Hotel Dr.
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Plus Vancouver Mall Dr. Hotel
Best Western Plus Dr. Hotel
Best Western Plus Vancouver Mall Dr.
Best Western Plus Dr.
Best Western Plus Vancouver Mall Dr. Hotel Suites
Vancouver Mall Dr. Hotel Suites
Best Western Plus Vancouver Mall Dr. Hotel & Suites Hotel
Best Western Plus Vancouver Mall Dr. Hotel & Suites Vancouver

Reviews

Best Western Plus Vancouver Mall Dr. Hotel & Suites Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 269 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

Reviews

10/10 Excellent

Cyra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got an early check-in! :)
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Disliked: Property conditions & facilities
Could be a bit cleaner and updated. Seems like guests are more long term residents. Hot water fluctuates. Otherwise, just ok.
Stayed 3 nights in Aug 2025

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

STEVEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very comfortable. Location is very convenient and staff is very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

The customer service was very good.
Stayed 3 nights in Jul 2025

4/10 Poor

Akira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Smita, buena park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cayenne

Liked: Cleanliness, staff & service, property conditions & facilities
Was good for me and my son nice and clean we had a good time at the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Mary, Deming

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was friendly
Stayed 6 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BREAKFAST SERVED WAS AWESOME! REALLY ENJOYED IT! THANK YOU LISA M
Stayed 3 nights in Aug 2025

8/10 Good

Heejoo

Traveled with family
Liked: Cleanliness, staff & service
The location is what it is. Adjacent to a near abandoned mall next to the freeway. A lot of street people with needs roaming around. The view from the room was not great and the lights were as dim as could be. Free breakfast wasn’t bad. Housekeeping was accident skipped the first day. Room is large. Door didn’t close automatically though so had to make sure it clicked. Property needs a face lift. Only one elevator. 3 Star place that could be 4.
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Stayed 2 nights in Aug 2025

10/10 Excellent

Travis

Stayed 1 night in Aug 2025

2/10 Terrible

Marla

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Inconsiderate /rude staff
Stayed 3 nights in Apr 2025

6/10 Okay

Micah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Karma

Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

Alesia

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was wonderful.
Stayed 2 nights in Jul 2025

8/10 Good

Pamela

Traveled with pets, Traveled with family
Liked: Amenities
Staff were knowledgeable and very helpful
Stayed 1 night in Jul 2025

8/10 Good

Vernice

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable.
Stayed 4 nights in Jul 2025

4/10 Poor

Patrick

Disliked: Property conditions & facilities
Had our car broken into while there. No cameras on the outside of the property. No refunds given when we couldn’t stay due to having a broken window.
Stayed 3 nights in Jul 2025

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service
Hotel was okay. Walls are thin and our neighbors were loud. Water kept turning from hot to cold and was not consistent. Remote barely worked and the fridge does not get very cold. For over $200 on the weekend I expected more. Pro’s: Continental breakfast was really good and there were many options. Beds were comfortable. Staff were nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars all the way around! From check in to breakfast to chsck out, staff was amazing and efficient. Room was very clean as well as the indoor pool area and the space for the complimentary breakfast.
Stayed 1 night in Jul 2025

2/10 Terrible

Pietro

Traveled with family
Disliked: Cleanliness, staff & service
As soon as I entered our room, located on the highest floor of the hotel, I experienced asthma symptoms (I am allergic to pet dander). For obvious reasons, hotels place guests with pets in rooms on the first two floors and usually set aside rooms at the top level for guests without pets. I asked the front-desk clerk for another room, but he told me that the fourth floor IS reserved for guests who don't have pets and that the only other room available was located on the second floor, which allowed pets. Thus, it is clear that the hotel has issues with monitoring guests who bring pets when they're not supposed to and with overall cleanliness (a dog in a room for one night would not have caused the breathing issues I experienced). Orbitz told me that it is up to the hotel to offer a full or partial refund. After being told that I would be contacted by the manager, I tried calling several times to no avail.
Stayed 2 nights in Jul 2025