Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

3.5 star property

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Photo gallery for Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Exterior
Banquet hall
Breakfast, lunch, dinner served; American cuisine
Room amenity
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pet friendly
  • Bar

Explore the area

Map
1100 Granville St, Vancouver, BC, V6Z2B6
  • BC Place Stadium
    ‪10 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪18 min walk‬
  • Canada Place
    ‪19 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪18 min drive‬

Room options

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(18 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(15 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(19 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

9.2 out of 10
Wonderful
(9 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

9.0 out of 10
Wonderful
(24 reviews)
  • 500 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • 500 sq ft
  • Sleeps 5
  • 2 Double Beds

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About this property

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Hotel in Downtown Vancouver
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre offers 118 accommodations with safes and coffee/tea makers. Rooms open to balconies. 55-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5500 square feet (511 square meters) include a conference center. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Edge Social Grill - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Japanese, Slovak, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 39.06 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 23 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Edge Social Grill

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,500 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day
  • Resort fee: CAD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 23 for adults, and CAD 10 to 15 for children
  • Covered self parking fee: CAD 39.06 per day
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Chateau Granville
Best Western Granville
Best Western Plus Chateau
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Plus Chateau Granville Vancouver
Best Western Plus Granville
Chateau Best Western Granville
Chateau Granville
Chateau Granville Best Western
Granville Best Western
Best Western Plus Chateau Granville Hotel
Best Western Plus Chateau Granville
Best Western Plus Chateau Granville Hotel Suites
Best Western Plus Chateau Granville Hotel Suites

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1011 reviews
Rating 8 - Good. 268 out of 1011 reviews
Rating 6 - Okay. 92 out of 1011 reviews
Rating 4 - Poor. 42 out of 1011 reviews
Rating 2 - Terrible. 24 out of 1011 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kamran

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Apr 2025

10/10 Excellent

Kendal

Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Murray

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were coming into Vancouver to attend an event at 2:00pm. We called the hotel to see if it would be possible to get into our room early to change. I was greeted very professionally, understood, and promised to do what they could. When we arrived, our room was available, upgraded to a beautiful suite. We were surprised and very grateful. Parking was a bit of a challenge to find, but totally adequate once we knew. On departure we were encouraged to return and given snacks for the drive home to Kelowna. Definitely a great place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a great view from the 15th floor. Employees are friendly and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 3 nights in Apr 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and accommodating. Rooms were clean and the restaurant was great
Stayed 2 nights in Apr 2025

10/10 Excellent

veronica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Derek

Stayed 3 nights in Apr 2025

10/10 Excellent

Lauryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice rooms.
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location

Great trip with my sons and friend!
Stayed 1 night in Apr 2025

10/10 Excellent

Faizan, Irvine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best thing about this place. Always helpful, always available and always smiling. Keep up the great work.
Stayed 5 nights in Apr 2025

10/10 Excellent

lorrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly fast service. Available to answer questuins.
Stayed 2 nights in Apr 2025

6/10 Okay

Norris

Business traveler
Disliked: Cleanliness
Downtown
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Everything is good , just need stay for more time and taste the food ,,, maybe the next time ,, thanks,,,,
Stayed 1 night in Apr 2025

8/10 Good

Morgan

Stayed 1 night in Mar 2025

10/10 Excellent

sherry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is ur 2 time staying at this place
Stayed 3 nights in Mar 2025

10/10 Excellent

Cloyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Neven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in we were treated with respect, kindness and concern. Every staff member went out of their way to ask how we were doing and how our day was going and if we needed anything. Not just on day one, but every day. The hotel is perfectly set in the city to give easy, walkable access to all of the different (N, S, E, W) neighborhoods. It is a bit busy on that section of Granville Street but it is a small price to pay to be that perfectly situated to take advantage of all this wonderful city has to offer.
Stayed 7 nights in Mar 2025

10/10 Excellent

val

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incident

Everything was good until the morning. 6 am we where woken up to security yelling at a women in the hallway telling her to leave. I asked them to be quiet and they got even louder. He moved the lady off our floor and then 20 mins later security was arguing with someone on our floor. This is not the wake up call or expectation of the hotel. Counter staff below is great though.
Stayed 1 night in Mar 2025

10/10 Excellent

Moon

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Stayed 4 nights in Mar 2025