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Valles Mines Vacation Packages

For cleanliness I give it about a 6.5/10. Definitely wear socks on the carpet. The staff were wonderful! The pool is nice. The breakfast is really good too. If you’re looking for a quick trip (we stayed 3 nights) it’s a great hotel to stay

Indoor pool was like doing the polar plunge. Absolutely freezing. Hot tub was barely room temperature if that much. Biggest reasons we chose this hotel and we couldn't use either one.

The property was excellent, and the home was very warm and welcoming.

It was so comfortable and uniquely and beautifully decorated! There was so many awesome areas to explore inside and outside of the Grain Bins. Food provided for breakfast was fresh and hot. There was perfectly cooked bacon, scrambled eggs and really moist corn muffins with homemade mango preservers! We were welcomed with fresh, homemade plum bread. Instructions for everything available to utilize and operate were easy to understand. I can’t wait to go back and I will tell all my friends and family about this unique and relaxing place.

Everything near by closes early ...eating was difficult but we managed

I would suggest that the hotel indicate the location of the ice machine location on each floor. There are no signs. Also, there’s no microwave in a common area. You can rent a microwave for $30.00 per day.

We initially booked two nights. We booked a third night because our same-day flight was cancelled. When *that* flight got cancelled later that day (around 3pm), we decided to drive 14 hours home and didn’t end up staying the third night. We explained the situation when we checked out our original day (afternoon — akin to a late check-out for the original stay) and were told that they understood and would refund. They are now saying that they won’t refund the night we didn’t use. Point being, don’t expect customer service or for them to accommodate exceptional circumstances. They would rather keep money they didn’t earn for a service that wasn’t used.