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Crystal Creek Rainforest Retreat

5.0 star property

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Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge) | In-room dining
Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow) | Bathroom | Separate tub and shower, jetted tub, free toiletries, hair dryer
Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge) | Iron/ironing board, free WiFi
Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy) | Iron/ironing board, free WiFi
Superior Cabin, 1 King Bed, Garden View (Creekside Spa) | In-room dining

Reviews

10 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Kitchen
  • Fireplace

Explore the area

View in a map
201 Booka Road, Upper Crystal Creek, NSW, 2484
  • Place, Purling Brook Falls
  • Place, Springbrook Research Observatory
  • Place, Springbrook National Park
    ‪58 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪54 min drive‬

Room options

View all photos for Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow) | Iron/ironing board, free WiFi

Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge) | Terrace/patio

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy) | Iron/ironing board, free WiFi

Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

  • 1022 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge) | Iron/ironing board, free WiFi

Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

  • 1883 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

Superior Cabin, 1 King Bed, Garden View (Creekside Spa) | Iron/ironing board, free WiFi

Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

  • 969 sq ft
  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, 781 reviews
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About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Crystal Creek Rainforest Retreat

5-star Upper Crystal Creek cottage with 6 outdoor pools
Along with 6 outdoor pools, this cottage has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, free use of bicycles, and concierge services. All 13 accommodations boast fireplaces and jetted tubs, plus kitchens and TVs with digital channels. Other amenities available to guests include free WiFi, iPod docks, and DVD players. Housekeeping is available on request.
Crystal Creek Rainforest Retreat offers 13 air-conditioned accommodations with fireplaces and iPod docking stations. Accommodations at this 5-star cottage have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Upper Crystal Creek cottage provides complimentary wireless Internet access. Televisions come with digital channels and DVD players. Additionally, rooms include MP3 docking stations and espresso makers. Housekeeping is offered on request and in-room massages can be requested.

6 outdoor swimming pools and 11 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Crystal Creek Rainforest Retreat features 6 outdoor swimming pools, 11 hot tubs, and complimentary bicycles. The cottage offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury cottage also offers spa services, barbecue grills, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Crystal Creek Rainforest Retreat has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • 11 hot tubs
  • 6 outdoor pools
  • Deep-tissue massages
  • Fenced pool
  • In-room massages

Internet

  • Available in the cottage: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: AUD 27.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Champagne service
  • Couples/private dining
  • Private picnics
  • Room service (limited hours)

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 138-cm TV with digital channels
  • DVD player
  • Games
  • iPod dock
  • MP3 dock

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Meal delivery service
  • Proposal/romance packages
  • Wedding services

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Mountain biking
  • Table tennis
  • Wine tasting room
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 13 units
  • Cleaning products are eco-friendly
  • Free bicycle rentals
  • Garden
  • Housekeeping (on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 7 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 27.5 per person
  • Airport shuttle fee: AUD 480 per vehicle (roundtrip, maximum occupancy 2)
  • Housekeeping fee: AUD 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Property Registration Number PID-STRA-70015

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystal Creek Rainforest Retreat House
Crystal Creek Rainforest Retreat
Crystal Creek Rainforest Retreat Hotel Upper Crystal Creek
Crystal Creek Rainforest Retreat House Upper Crystal Creek
Crystal Creek Rainforest Retreat Upper Crystal Creek
Crystal Creek Rainforest Retr
Crystal Creek Rainforest Retreat Cottage
Crystal Creek Rainforest Retreat Upper Crystal Creek
Crystal Creek Rainforest Retreat Cottage Upper Crystal Creek