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The Thomas Hotel

2.0 star property

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Exterior
Bar (on property)
1 bedroom, hypo-allergenic bedding, iron/ironing board, free WiFi
Bar (on property)
Premium Suite | Living area | Smart TV, Netflix, streaming services

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$203
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
109 E Erwin St, Tyler, TX, 75702
  • CHRISTUS Mother Frances Hospital - Tyler
    ‪18 min walk‬
  • UT Health Tyler
    ‪2 min drive‬
  • Tyler Junior College
    ‪3 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪16 min drive‬

Room options

View all photos for Premium Suite

1 bedroom, hypo-allergenic bedding, iron/ironing board, free WiFi

Premium Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Suite

1 bedroom, hypo-allergenic bedding, iron/ironing board, free WiFi

Premium Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Suite

1 bedroom, hypo-allergenic bedding, iron/ironing board, free WiFi

Premium Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

The Thomas Hotel

Tyler hotel with bar/lounge
This smoke-free hotel features a bar/lounge, a snack bar/deli, and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk and express check-out.
The Thomas Hotel offers 8 accommodations with espresso makers and complimentary bottled water. Accommodations have separate sitting areas and are furnished with queen sofa beds. Kitchenettes offer microwaves and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Smart televisions come with cable channels and Netflix. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Tyler hotel also offers concierge services and express check-out.

The Thomas Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are required to contact this property by phone 24 hours prior to arrival to arrange check-in.

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators

Property is also known as

The Thomas Hotel Hotel
The Thomas Hotel Tyler
The Thomas Hotel Hotel Tyler

The Thomas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 68 reviews
Rating 8 - Good. 10 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Linda

Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, The stay was lovely. Everything was nice, clean, staff were welcoming and helpful. Only thing was the view from suite 3 and the internet was out the entire time. We couldn’t watch anything on the TV which was hard on my kid! Would definitely recommend though!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

A
Stayed 2 nights in Apr 2025

10/10 Excellent

Minka

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. The staff was proactive in sending all the pertinent information needed before we even arrived. The room was well outfitted with everything you might need. A great option if you need to stay in Tyler or surrounding area.
Stayed 1 night in Apr 2025

4/10 Poor

David

Disliked: Room comfort

Noisy!

Great view of the jail and right next to a construction site that was power washing walls until 11pm. Walks between the rooms are paper-thin.
Stayed 1 night in Mar 2025

6/10 Okay

Susana, Dallas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is ‘contactless’ . There is not full time staff. As a woman traveling solo it’s uncomfortable . The property itself is beautiful , rooms large . There was no mention in the listing that there would not be someone there .
Stayed 1 night in Feb 2025

10/10 Excellent

Carey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very polite and helpful, bartender was also great. Room was quiet and perfect for our stay. Will return
Stayed 1 night in Jan 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Caitlin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Otis, Choudrant

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. Very helpful staff. Nice room except for the pillows.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, and customer oriented. Suggest you book on the second floor.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great location!

Cute hotel, great location, friendly staff, nice room, seemed like it was recently renovated and they did a good job, comfy bed, not big but it was spacious enough if you’re not spending an extended period of time in the room, so overall, and nice one-night stay.
Stayed 1 night in Jan 2025

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Traveled with family
Liked: Property conditions & facilities, room comfort
Never saw any hotel staff. No one cleaned the room or brought fresh towels or fixed the shower which flooded the bathroom.
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Brent

Liked: Cleanliness, property conditions & facilities, room comfort
The room was nice with the sofa/kitchenette. But prior review referencing noise was accurate. We were in an upstairs room and you could hear the party going on in the lobby/bar. Adjacent room TV was audible through the wall. It wasn’t so bad that you couldn’t sleep but an inconsiderate neighbor could easily ruin your stay. There’s a reason they supply ear plugs…
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved out stay! The cleanest cute little inn to stay at and the drinks were amazing!
Stayed 1 night in Oct 2024