Holiday Inn Tyler-Conference Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Tyler-Conference Center by IHG

Front of property - evening/night
Meeting facility
Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Free airport shuttle
$90
includes taxes & fees
Dec 22 - Dec 23

Explore the area

View in a map
5701 S Broadway Ave, Tyler, TX, 75703
  • Place, Broadway Square Mall
    ‪15 min walk‬
  • Place, Rose Rudman Park
    ‪17 min walk‬
  • Place, University of Texas at Tyler
    ‪7 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Courtyard View

9.0 out of 10
Wonderful
(18 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Pool/Courtyard View)

9.4 out of 10
Exceptional
(15 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Tyler-Conference Center by IHG

3-star Tyler hotel close to Broadway Square Mall
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Holiday Inn Tyler-Conference Center by IHG offers 182 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club.
In addition to a seasonal outdoor pool, Holiday Inn Tyler-Conference Center by IHG provides a 24-hour health club and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 12898 square feet (1198 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Guests can use the health club at a partner property. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Holiday Inn Tyler-Conference Center by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Holiday Inn Tyler-Conference Center by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM on request
  • Area shuttle (surcharge) up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (12,898 square feet of space)

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn South Broadway Tyler
Holiday Inn Tyler-South Broadway Hotel Tyler
Tyler Holiday Inn
Holiday Inn South Broadway Tyler Hotel
Holiday Inn South Broadway Hotel
Holiday Inn South Broadway
Holiday Inn Tyler Hotel Tyler
Holiday Inn Tyler Hotel
Holiday Inn Tyler Tyler
Holiday Inn Tyler
Hotel Holiday Inn Tyler-Conference Center Tyler
Tyler Holiday Inn Tyler-Conference Center Hotel
Hotel Holiday Inn Tyler-Conference Center
Holiday Inn Tyler-Conference Center Tyler
Holiday Inn South Broadway Tyler

Holiday Inn Tyler-Conference Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 866 reviews
Rating 8 - Good. 210 out of 866 reviews
Rating 6 - Okay. 65 out of 866 reviews
Rating 4 - Poor. 34 out of 866 reviews
Rating 2 - Terrible. 32 out of 866 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was nice and easy. Staff was polite and quick. Room is nice and clean. Lots of dining options and places close by.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia, Houston

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This seem to be my go to property when visiting Tyler Tx. The location is great and convenient to shopping, dining etc., but most of all the staff is always welcoming and the rooms are clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Dianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd visit staying there. The first time I had so much difficulty finding it; there needs to be a larger Holiday Inn sign at the entrances!
Stayed 1 night in Aug 2025

10/10 Excellent

Maranda

Stayed 1 night in Sep 2025

6/10 Okay

Kristin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty, they're was dried stuff on the wall. The bathroom was not clean. The cleanliness of the room was not good. We had ants in our room, crawling on us which was not ideal when you choose a place to stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Wendy

Liked: Staff & service
Stayed 4 nights in Aug 2025

2/10 Terrible

Jessica

Stayed 1 night in Aug 2025

10/10 Excellent

Stenser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Johnstone

Stayed 1 night in Aug 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We accidentally left a few things at the hotel. They are very nice and friendly and returned our items.
Stayed 1 night in Aug 2025

8/10 Good

Jonee

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Aug 2025

4/10 Poor

Eugene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Stayed 3 nights in Aug 2025

10/10 Excellent

Rickie, Weatherford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were on top of things. Our battery went out on our a/c thermostat and within 15 minutes they had come and replaced. The next day the maid knocked to see if we wanted her to clean our room, but I told her no and asked for an extra blanket. She called another maid and she delivered one in 5 minutes. All the staff were very friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad for Tyler, best place in the area to stay

Hotel has a great restaurant and bar area as well as they had sat night Karaoke which was lots of fun. Room did not have USB-c chargers which is kinda the norm now. Staff was super friendly and accommodating. The room was clean. There was a fire drill at 3:36am which was not expected or appreciated but guess some guest smoked in their room.
Stayed 1 night in Aug 2025

10/10 Excellent

Clint

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Staff was able to get me checked in early due to my time schedule for that day. Nice clean property and nice lounge.
Stayed 1 night in Jul 2025

10/10 Excellent

Alissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! They were all so kind and you can tell they all get along well and enjoy working with one another, it was nice to see. Seemed like they all enjoy their jobs, big props to Holiday Inn, Staff and Managers at this location. The bed was so comfy, we slept so good! Pool was clean, room was clean, front was desk clean and the dining area was clean. Breakfast was good and dinner was delicious! I am confused on the breakfast with a fee pass, cause it was a free buffet in the morning. But it was good so its whatever, I just hope that money we spent went to the staff. The only problem we had was entering the property, but that's Google maps fault. It tried to take us through the back way and it was block off. There are 2 side entrances only. just a heads up for anyone going. Other than that we really enjoyed our stay!! Thank you!!
Stayed 2 nights in Jul 2025

6/10 Okay

David, Weatherford

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If you have no other choice, than you can stay here. But this hotel is 15 years past remodeling!
Stayed 1 night in Jul 2025

10/10 Excellent

Cassidy

Stayed 2 nights in Jul 2025

6/10 Okay

Debra

Stayed 2 nights in Jul 2025

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025