Hampton Inn & Suites Tyler-South

2.5 star property

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Photo gallery for Hampton Inn & Suites Tyler-South

Exterior
Free daily buffet breakfast
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Business center
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
$97
includes taxes & fees
Nov 8 - Nov 9

Explore the area

View in a map
8962 S. Broadway Avenue, Tyler, TX, 75703
  • Place, The Village at Cumberland Park
    ‪1 min walk‬
  • Place, Faulkner Park
    ‪7 min walk‬
  • Place, Broadway Square Mall
    ‪6 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪19 min drive‬

Room options

King, Studio, Kitchenette

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

King, Studio, Accessible

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

King Room, Refrigerator & Microwave

8.6 out of 10
Excellent
(20 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

King, Accessible, Bathtub

9.6 out of 10
Exceptional
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll In Shower )

10.0 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Refrigerator & Microwave

7.8 out of 10
Good
(34 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

7.8 out of 10
Good
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hampton Inn & Suites Tyler-South

Tyler hotel steps from The Village at Cumberland Park
Along with a fitness center, this hotel has a 24-hour business center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Hampton Inn & Suites Tyler-South offers 107 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 48-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Hampton Inn & Suites Tyler-South provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1296 square feet (120 square meters) include conference space. This Tyler hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Hampton Inn & Suites Tyler-South has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,296 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 28 2025 to October 28 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Tyler South Hotel
Hampton Inn Hilton Tyler South
Hampton & Suites Tyler Tyler
Hampton Inn Suites Tyler South
Hampton Inn & Suites Tyler-South Hotel
Hampton Inn & Suites Tyler-South Tyler
Hampton Inn Suites by Hilton Tyler South
Hampton Inn & Suites Tyler-South Hotel Tyler

Reviews

Hampton Inn & Suites Tyler-South Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 513 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

Reviews

10/10 Excellent

martha m

Stayed 2 nights in Jul 2025

8/10 Good

Shemekia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short and sweet of a get away

It was amazing I really enjoyed the friendliness of staff n cleanliness of my room I prefer the 3rd floor facing the back side of parking area please and thanks
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Business traveler
Liked: Amenities
Everything was perfect
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Wish I would’ve know the pool would be out of service more than 2 days before booking and too late to book somewhere else. We were there for a softball tournament and there’s literally nothing to do in this town and we couldn’t even swim between games
Stayed 2 nights in Jul 2025

6/10 Okay

Crystal, Ball

Traveled with family and small children
Disliked: Amenities
The pool and hot tub were our of order If I would have known that they were out of order I would have stayed somewhere else
Stayed 2 nights in Jul 2025

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Bedroom was clean and facility was good
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort

Stay @Hampton Inn Tyler-South

I stay in Tyler every month on business and tried this place. The room was very uncomfortable and frankly it smelled horrible. Terrible pillows on the bed but the room was very spacious with plenty of area to work. Decent gym as well.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jared

Stayed 1 night in Jul 2025

10/10 Excellent

Kenric

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Teresa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not receive cleaning service any of the days we were there and had to go get our own towels to exchange. Blood spot on bedspread! Pool filthy and hot tub on whole time. Chairs in breakfast area were damaged and in need of repair. Obvious damage in carpeting from bleach. The room attendants were non existent and seemed to walk by the mess in the hallways
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEST HOTEL I EVER STAYED IN, LIKE LITERALLY YOU DON’T HAVE TO COME DOWN TO THE FRONT DESK YOU JUST TEXT THE NUMBER IN YOUR PHONE AND THEY WILL BRING IT UP. BREAKFAST IS A +, THE STAFF AND WORKERS ARE PHENOMENAL, A lot OF SHOPPING CENTERS ALL NEXT DOOR TO THE HOTEL INCLUDING RESTAURANTS
Stayed 1 night in Jul 2025

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible. They were so kind. Every time I was leaving or coming back the lady at the front desk was checking on me. I was visiting from out of town to see family and had a lot going on and she made sure my stay there was perfect. I highly recommend this hotel if you’re in Tyler, TX.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stacy

Liked: Cleanliness
Good
Stayed 1 night in Apr 2025

4/10 Poor

Tanya Jo

Stayed 2 nights in Jul 2025

8/10 Good

Valester

Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dorothy J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

I had a great stay. The hotel was comfortable and my room was great. The complimentary breakfast was great offering hot cereal (oatmeal and cream of wheat) in addition to the egg, meat, breakfast potatoes, and waffles. They replenished quickly when items ran low or out! I will stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ We checked in on 7/3 and was warmly greeted by a very kind and energetic lady at the front desk, who I believe was the manager. She made us feel welcome right away and gave us our room keys with a big smile. When we got to our room, we noticed the AC wasn’t working. I usually don’t like to complain, but I knew we wouldn’t be able to sleep comfortably without it. I went back to the front desk, and without hesitation, both the manager and a young man immediately said, “We’ll definitely take care of this for you,we want you to be happy.” I was genuinely impressed by how fast they responded and how eager they were to resolve the issue. Housekeeping was also incredibly friendly throughout our stay. The level of customer service here is among the best I’ve experienced. I wish I had gotten both of their names to personally recognize them, but they truly went above and beyond.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anjia

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
My stay was amazingly peaceful and safe. Thanks 😊
Stayed 2 nights in Jun 2025

8/10 Good

Meshayla

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Charity

Traveled with family and small children
Pool area not clean and ALL the swim towels were soaked. My room needed vacuumed found trash and change on the floor. Had to call to get body wash refilled it was empty. We had 3 people and only 2 towels. Needed a bandaid for my grandson who cut his foot in the room and front desk seemed awkward and finally gave me a tiny bandaid. So we had to go buy some. I travel a lot for work and we always stay with this hotel chain in Arkansas. Never an issue and always clean. I was a bit disappointed. 😟
Stayed 1 night in Jun 2025

2/10 Terrible

Tonya

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I arrived to check in around 10pm or after. Check in went smoothly. Approaching the elevators they were dirty. When I arrived to the second floor the carpet was dirty and there was trash sitting outside the rooms on the floor. When I my room it was not pleasant the lamp shade was dirty, the shower was dirty and the towels had hair all on them. It was so late and I was so tired. I knew I would not be able to receive housekeeping and I was too tired to switch rooms to switch rooms with my 2 year old daughter. There was dust on the tv and the shelves where the towels were located was dirty as well. On Saturday I spoke with the Manager on dirty and she assured me that I was on the list for housekeeping. I made sure I did not have my do not disturb sign outside my door. When I arrived back at the facility from visiting with family. My room was dirty, my sheets were not changed on the bed and I had no clean towels to shower me or my baby with. I was furious. I spoke with someone at the front desk after calling several times and was able to get fresh towels. I asked the receptionist how did my room get missed when he the front desk person assured me that it would be cleaned. He said ma’am I’m not sure, the manager worked this morning so you would have spoken to her but I will be sure to let her know in the morning when she gets here. So out of the 3 nights stay, my room was not cleaned at all. Now I see why the dust, lampshade and shower looked the way it did. My stay was terrible!
Stayed 3 nights in Jun 2025