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Really enjoyed our stay at the Hu Hotel, staff were brilliant very helpful and rooms were clean and tidy so very good experience in all thanks

I stayed in room 313. The room needed dusting, vacuumed, and the bathroom swept and mopped. I reserved a king bed with sofa bed. My mother and I traveled from Michigan, and make it in quite late. I checked in my manager Daimem. Anyway, we make it to the room, I pulled out the sofa bed where I had to sleep, and found the mattress stained with blood (a woman's ) in several different places. I went back down to make management aware and asked for a replacement, but he said he didn't have one. So I had to cover it with several sheets. No apology or compensation at all.

So, the price was great for what we got!!! Loved the suite room 2020. Very clean! Quiet! Parking . Great location. Comfortable bed!! My only feedback would be that There’s no concierge, or check in desk, or employee on the premises. So we had to sign onto the app to see the message welcoming us with the directions (codes) to access the unmanaged by human, hotel. So don’t expect anyone there in person. That said, they answered my questions quickly through a message. I’d stay again now that I understand the rules. We got to walk Around. Lots of great restaurants to choose from within 3-5 minutes walk! Close to downtown and Beale Street.