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Madison Plaza Townsville

4.0 star property

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Photo gallery for Madison Plaza Townsville

Relax on a comfortable sofa with plush cushions and a glass coffee table in a serene outdoor setting.
Stylish corridor with a polished cabinet, ornate mirror, and a potted plant.
Relax in a spacious room with a large bed, desk, and mirror.
Boats docked in a serene marina, surrounded by buildings.
Relax in this stylish living room with a flat-screen TV, comfortable armchairs, and a large window.

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    ‪5 min walk‬
  • Magnetic Island Ferry Terminal
    ‪18 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪3 min drive‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Business Room (Shower over Bath)

8.0 out of 10
Very good
(42 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Family Suite

7.0 out of 10
Good
(19 reviews)
  • 602 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Studio Suite, 1 King Bed

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Queen Room

7.2 out of 10
Good
(58 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Twin Room

7.0 out of 10
Good
(31 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Madison Plaza Townsville

4-star Townsville hotel connected to a shopping center, walkable to Catholic Diocese of Townsville
Laundry facilities, a 24-hour front desk, and a TV in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
Madison Plaza Townsville features a vending machine, laundry facilities, and a television in a common area. Wireless Internet access is complimentary.

Madison Plaza Townsville is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 15 per night)
  • Limited onsite parking

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 1005 reviews
Rating 8 - Good. 297 out of 1005 reviews
Rating 6 - Okay. 188 out of 1005 reviews
Rating 4 - Poor. 127 out of 1005 reviews
Rating 2 - Terrible. 108 out of 1005 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michele

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Two night stay with my daughters one queen bed!Was a birthday getaway was so disappointing.The foyer smells and had water on the floor.Stained carpet in the room,stains smeered on the bed head.Mould in the shower.I went to use a saucer and it wasn’t clean the next one was also the same.Tiny bins,No Netflix only local tv channel.Overall just really unhappy and put a damper on what was suppose to be a nice break.The fridge in the closet scraps on the bottom of the cupboard everytime you open it.The quality of cleaning is a lot to be desired even if it’s a dated hotel.Such a shame the internet pics are obviously from better times.Save the $15 they ask to charge for a off site park that doesn’t lock up at night and just park in front of the police station!Wanted to cancel the second night but just put up with it.
Stayed 2 nights in May 2025

4/10 Poor

Lacey-rose

Stayed 2 nights in Apr 2025

2/10 Terrible

judi

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most disgraceful dirty accomodation I have ever seen
Stayed 1 night in May 2025

2/10 Terrible

Cameron

Stayed 1 night in Apr 2025

2/10 Terrible

Kaela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Soon as i entered the staff member jake was lovely but than we entered our room and it was disgusting! The smell the dirty stains . The list goes on . Would not recommend and definitely would take children there as it classed as a prostitute and drug users hotel . Place should be shut down disgusting
Stayed 1 night in May 2025

4/10 Poor

Adrienne

Disliked: Staff & service, property conditions & facilities
Waited over 15 mins to check in, lots of people 'hanging around' outside the hotel. The room is run down.
Stayed 2 nights in Apr 2025

8/10 Good

Courtney

Traveled with family and small children
Liked: Staff & service
The area was convenient and central, room was good and great in size, check in was easy and the receptionist was friendly and welcoming.
Stayed 1 night in Apr 2025

8/10 Good

Paivi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all was happy with all
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

David

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Mould in the bathroom no exhaust fan This hotel is ontop of a nightclub so enjoy loud base and subwoofers till midnight definitely won’t be staying there again.
Stayed 1 night in Apr 2025

6/10 Okay

Brian

Traveled with family

Overnight at Madison Plaza Townsville

Very average room for the price. have stayed there before and things are no better than last time.
Stayed 1 night in Apr 2025

2/10 Terrible

Kirsty

Stayed 1 night in Apr 2025

10/10 Excellent

Hilton

Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Madison Plaza was reasonably priced located in a convenient area. No complaints. Ill be back next year. No 2 ways about it
Stayed 10 nights in Apr 2025

4/10 Poor

David

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The family room was terrible room was smelly old and disgusting mould on pillows air conditioning leaked on single bed and down the walls. Dust everywhere would not stay in this room again.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Stayed 1 night in Feb 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovly place to stay and the reception stuff were so nice
Stayed 2 nights in Apr 2025

8/10 Good

Damien

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 14 nights in Mar 2025

6/10 Okay

Sue

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very friendly and helpful. The beds were clean and comfortable but the rooms were in dire need of a handyman- there was a lot of rust on the front of the bar fridge, runners on the cupboard needed replacing so the doors were hard to open,there was peeling on the bathroom door and brownish old towel rack spots needing fixing and painting, and no extractor fan in the bathroom. There was too much furniture in the room so we were tripping over each other. It is a shame as an effort has clearly been made to upgrade the rooms but it was spoilt by this.
Stayed 3 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Apr 2025

6/10 Okay

Wayne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was disappointed with the staff’s attitude as soon as we arrived. We had no TV as it was broken and they had no replacements. The property was generally very old and tired looking. Will not stay there again!
Stayed 2 nights in Mar 2025

6/10 Okay

Lorenzo

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Was just Ok ..3 stars

Nothing special, 3 stars is my opinion Booked the stay with parking as a requirement only to find out there is no parking and have to pay extra and located in a different area ‼️
Stayed 1 night in Apr 2025

10/10 Excellent

Ryo

Business traveler
Liked: Amenities
I want to work on there
Stayed 7 nights in Apr 2025

8/10 Good

john

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Parking is inconvenient extra charge for walking a far. Staff are not very friendly at the reception.
Stayed 1 night in Apr 2025