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Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101* Per night/room Apr 29 - Apr 30

Superior One Bedroom Apartment (King and Sofa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Apartment - Eco Green Stay

Bed Count 2 King Beds Maximum Occupancy 6 Max

Superior Room - Eco Green Stay

Bed Count 1 King Bed Maximum Occupancy 2 Max

City View 1 Bedroom Apartment - Eco Green Stay

Bed Count 1 King Bed Maximum Occupancy 2 Max

City View King Room - Eco Green Stay

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Grand Hotel and Apartments Townsville features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This luxury hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Grand Hotel and Apartments Townsville is a smoke-free property.

  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Front desk (limited hours)
  • Secured parking
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Smoke-free property
  • Swimming pool
  • Safe-deposit box at front desk
  • Luggage storage
  • Concierge services
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 106
  • No accessible shuttle
  • Number of floors - 4
  • Wedding services
  • Number of accessible parking spaces 2
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Grand Hotel and Apartments Townsville offers 106 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with premium digital channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Townsville hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided weekly.

  • Television
  • Cable/satellite TV service
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • High-speed internet access
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Free wired internet
  • Pillow menu
  • iPod docking station
  • Weekly housekeeping provided
  • Furnished balcony
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Limited housekeeping
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Energy-saving switches

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , High-speed internet access

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 10:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 18 years old must be accompanied by their parents or guardians.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Cashless payment methods are available for all transactions.

One child stays free

Restricted number of spaces per unit

Number of spaces per unit - 1

Front desk opens daily at 8:00 AM

Front desk closes daily at 6:00 PM

Credit card pre-authorization

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 15

Social distancing measures are in place

Events/parties not allowed

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Grand Hotel Townsville
  • Grand Townsville
  • Townsville Grand Hotel
  • Grand Hotel Apartments Townsville
  • Grand Apartments Townsville
  • Grand Hotel and Apartments Townsville Hotel
  • Grand Hotel and Apartments Townsville South Townsville
  • Grand Hotel and Apartments Townsville Hotel South Townsville

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Hotel Reviews

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