4.5-star Townsville hotel close to Magnetic Island Ferry Terminal
This hotel features a restaurant, a bar/lounge, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a computer station, and tour/ticket assistance.
Clarion Hotel Townsville offers 28 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.
Clarion Hotel Townsville has designated areas for smoking.
Clarion Hotel Townsville has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Limited onsite parking
Food and drink
A bar/lounge
A restaurant
Family friendly
Laundry facilities
Mini-fridge
Conveniences
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
5 floors
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Limited room service
Mini-fridge
Minibar
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open Monday - Saturday (7:30 AM - 8:00 PM) and Sunday - Sunday (8:30 AM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Clarion Hotel Townsville
Clarion Townsville
Clarion Hotel Townsville Hotel
Clarion Hotel Townsville Townsville
Clarion Hotel Townsville Hotel Townsville
Clarion Hotel Townsville Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice stay - very comfy bed - friendly staff - clean and bright bathroom -
Curtains wouldnt open up ... but not to fussed
Paul
Stayed 1 night in Jun 2025
6/10 Okay
Steven
May 28, 2025
Steven
Stayed 2 nights in May 2025
6/10 Okay
Dave
Apr 28, 2025
Liked: Cleanliness, staff & service
Claritin
Hotel is a bit run down and room had a nasty disinfectant odor. Everything worked but it was Australia Independence Day so that might have been part of the issues
I won’t recommend to many. Lack of information about excitement places, no parking for customers, staff who seems not interested working at the hotel, and no excitement about welcoming guests. Maybe because of long weekend but that’s not a good excuse.
Teokotai
Stayed 2 nights in Apr 2025
10/10 Excellent
Sophie
Apr 3, 2025
Sophie
Stayed 1 night in Mar 2025
6/10 Okay
Joanne
Business traveler, Traveled with family
Apr 2, 2025
The rooms were a good size however the property had a terrible odour. The shower broke in our room and although reported it was not fixed as was a broken toilet roll holder. The room lighting was very dark and insufficient. Location was ok for what we had to do, the staff, when available were helpful. Would not stay again
The hotel was older and more worn out than photos (which I assume were taken in their remodel in 2016). My bed was not changed once in 10 day stay. Towels were replaced but not always with correct number, trash was taken out but bathroom was never cleaned or floors swept in those 10 days. Room smelled almost of bug spray. Staff at front desk was sometimes there but frequently missing. When I needed a missing towel or bottle water I did get it replaced after asking. Parking was free but limited and tight parking spaces. No real on site dining but places that were walkable. It would be fine for a night or two but would not recommend for a longer stay.
Very convenient location, shops are in walking distances and close to the airport.
The A/C unit in the room was quite old and struggling to reduce room temperature.
The water pressure in the shower was quite low, they may need to look into it and fix.
Breakfast may not be available on public holidays.
Clean and tidy accommodation with all the amenities needed for a comfortable stay. The staff were very helpful and polite. Only downfall was the on-site car parking. It was difficult to park a larger car in the allotted spaces available. Appart from this, my family and I found the Clarion to be a great place to stay in Townsville.
John
Stayed 3 nights in Jan 2025
6/10 Okay
Verified traveler
Jan 25, 2025
Liked: Staff & service
Disliked: Cleanliness
The location was great, staff very friendly, however the bath was dirty (had a black ring around it) the shower gel container was empty, the basin was dirty and there was only one bath towel for 2 people.
The bed was extremely soft so we both woke up with sore backs.
Verified traveler
Stayed 1 night in Jan 2025
10/10 Excellent
Mrs Julie
Dec 22, 2024
Liked: Cleanliness, staff & service
Bed was very comfy. Reception upgraded us to a sea view room
There was noone at reception when I arrived at 1630hrs had to wait while there were no other guests except me on a friday. The staff was unwelcoming and rudely declined my request for a late check out stating we are not a fancy hotel where these options are available. Secondly the bathroom was poorly designed as it sipped water into the attached toilet area. There isn’t adequate parking available for a medium sized suv.