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Allure Hotel & Apartments

4.5 star property

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Photo gallery for Allure Hotel & Apartments

TV, iPod dock
Balcony
Reception hall
Property entrance
Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning
  • Laundry
$94
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
Cnr Morehead St and McIlwraith St, South Townsville, QLD, 4810
  • Place, Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪16 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Studio King

Studio King | Desk, laptop workspace, blackout drapes, soundproofing

Studio King

8.0 out of 10
Very good
(34 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Apartment

TV, iPod dock

2 Bedroom Apartment

8.0 out of 10
Very good
(22 reviews)
  • 1066 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for 3 Bedroom Apartment

TV, iPod dock

3 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 1367 sq ft
  • 2 bedrooms
  • Marina view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Studio Twin

Studio Twin | Desk, laptop workspace, blackout drapes, soundproofing

Studio Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Allure Hotel & Apartments

4.5-star hotel in South Townsville
An outdoor pool, a fitness center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Allure Hotel & Apartments offers 45 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Allure Hotel & Apartments features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Allure Hotel & Apartments is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Allure Hotel Apartments South Townsville
Allure Hotel Apartments
Allure South Townsville
Allure & Apartments Townsville
Allure Hotel & Apartments Hotel
Allure Hotel & Apartments South Townsville
Allure Hotel & Apartments Hotel South Townsville

Allure Hotel & Apartments Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 347 out of 752 reviews
Rating 8 - Good. 258 out of 752 reviews
Rating 6 - Okay. 89 out of 752 reviews
Rating 4 - Poor. 30 out of 752 reviews
Rating 2 - Terrible. 28 out of 752 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elsie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
When children stay, they need to not keep going in and out doors, as when two doors are banging constantly, Does get annoying
Stayed 1 night in Sep 2025

6/10 Okay

Rebecca

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Needs a bit of a revamp

If I’m honest, the place needs some maintenance. The fan was almost going to fall off the ceiling. The air conditioner was so loud. One of the switches in the bathroom didn’t work and the lamp had wiring that was a danger for electrocution. There was a lot of mould in the shower. So it really needs a bit of a revamp. It did the job but wasn’t great. The staff were great a check in
Stayed 3 nights in Aug 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Great stop over for our trip to Cairns 1 night but perfect location
Stayed 1 night in Aug 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Amenities, property conditions & facilities
Good location and nice accomidation
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Claire

Traveled with partner
Liked: Staff & service
The location is great. Very close to Palmer street restaurants and pubs. Also close to the stadium. The hotel is a little old and tired. The bed was a little too firm and could feel springs in places. Our bathroom light stopped working twice. There is no way to contact reception from the room or if it's not between the hours of 9am to 5pm.
Stayed 5 nights in Jul 2025

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
The view was brilliant. Lovely big balcony. The pillows were hard and lumpy. 2 spare blankets would have been more comfortable. Unit was I felt poorly stocked with only one very large frying pan. No salt and one very small soap. There was aliquid soap but for 2 adults staying 5 nights it was not enough. Otherwise a greatspot to stay. Thank you.
Stayed 5 nights in Jul 2025

10/10 Excellent

DRAGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Vicky

Stayed 5 nights in Jul 2025

4/10 Poor

Kim Dung

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had good amenities including a washer and dryer unit, and TV. However, during our two day stay, we found a cockroach in the kitchen and the staff at this property has been avoiding several attempts at communication with them about this issue.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025

6/10 Okay

Bradley

Stayed 1 night in Jul 2025

6/10 Okay

Altaya

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was clean which was most important however the reception is only open from 9-5pm so if you are checking in later we saw reviews of being unable to get into the building. We had to make sure we were there by 330pm to avoid issues with check in. There is also no safe in the room. Was good for 1 over night stay
Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Grant

Traveled with partner
Liked: Cleanliness
We were in Townsville to go to the footy and the booking was a bit last minute on a very busy weekend. The hotel was convenient and in walking distance of the stadium, The hotel wasn’t bad and served our purposes but, for the price, it didn’t set me on fire either.
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Amenities
My family absolutely loved the place. Great place to stay in Townsville.
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
My daughter & I stayed here one night after a 6 hour drive. Barely made 5:00 check in. Free parking right by the back entrance. Recycling is there but not advertised. We did not use any facilities and did not shower there so not sure if they provided shampoo, conditioner or wash. There is NO laundry on site as advertised which was a huge disappointment for us. We had to drive to a local coin wash and then sit there for 2 hours. This was the main reason we stayed here so be warned. We didn’t walk around the area since we were off doing laundry all night. Our neighbor had the TV blaring and we could hear showers from around us. There is a cafe on the first floor. Would not stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Miyuki

Traveled with family
I liked how the bed was comfy and overall cleanliness. The hair dryer was broken but the staff was happy to help and quickly replaced with another one. What i didn't like was how noisy it was when the light and ceiling fan were on in the bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay in Townsville

Wonderful views. Comfortable rooms. A nice rest for the family after a long day in hospital treatment
Stayed 1 night in Jun 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
The studio was particularly clean, the carpet being noticeably soft and lovely. The comfort was average as the bed was too firm for my liking and the air-conditioner was hit and miss.
Stayed 2 nights in Jun 2025

4/10 Poor

Joanne

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
$100 cleaning fee to take out rubbish and wash 2 mugs and 2 glasses. No power points, no plug to wash dishes (only sink in bathroom - very unhygienic), water stains on carpet.
Stayed 2 nights in Jun 2025