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Windsor Arms Hotel

5.0 star property
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Photo gallery for Windsor Arms Hotel

Ballroom
Ballroom
Junior Suite, 1 King Bed with Sofa Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Housekeeping
$479
includes taxes & fees
Sep 17 - Sep 18

Explore the area

View in a map
18 Saint Thomas St, Toronto, ON, M5S 3E7
  • Royal Ontario Museum
    ‪3 min walk‬
  • University of Toronto - St. George Campus
    ‪13 min walk‬
  • CF Toronto Eaton Centre
    ‪3 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪24 min drive‬

Room options

View all photos for Corner Suite, 1 King Bed with Sofa Bed

Corner Suite, 1 King Bed with Sofa Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Corner Suite, 1 King Bed with Sofa Bed

  • 1000 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Yorkville Suite, 1 King Bed with Sofa Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Yorkville Suite, 1 King Bed with Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 55-inch LED TV with digital channels, Netflix, streaming services

Suite, 2 Bedrooms

  • 1000 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Windsor Suite, 1 King Bed with 2 Sofa Beds

Windsor Suite, 1 King Bed with 2 Sofa Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Windsor Suite, 1 King Bed with 2 Sofa Beds

  • 1550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Queen Sofa Beds

View all photos for Sultan Suite, 1 King Bed with Sofa Bed

Sultan Suite, 1 King Bed with Sofa Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Sultan Suite, 1 King Bed with Sofa Bed

8.0 out of 10
Very good
(1 review)
  • 950 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed

Deluxe Suite, 1 King Bed with Sofa Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Windsor Arms Hotel

Hotel in Downtown Toronto
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Windsor Arms Hotel offers 28 air-conditioned accommodations with minibars and espresso makers. These individually decorated and furnished accommodations include sofa beds. 55-inch LED televisions come with premium digital channels and Netflix. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
In addition to a full-service spa, Windsor Arms Hotel features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This Victorian hotel also offers a sauna, spa services, and a terrace. Onsite parking is available (surcharge).

Windsor Arms Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Courtyard Cafe - This restaurant serves brunch only.
The Living Room - This restaurant serves breakfast, lunch, and dinner.
Tea Room - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (CAD 60 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 4 to 22 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Courtyard Cafe
  • Tea Room
  • The Living Room

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1927
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 45 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 56.50 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 4 to 22 per person
  • Covered valet parking fee: CAD 60 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 56.50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Windsor Arms
Windsor Arms Hotel
Windsor Arms Hotel Toronto
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Windsor Arms Hotel Aparthotel
Windsor Arms Hotel Aparthotel Toronto

Windsor Arms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 392 out of 598 reviews
Rating 8 - Good. 109 out of 598 reviews
Rating 6 - Okay. 52 out of 598 reviews
Rating 4 - Poor. 22 out of 598 reviews
Rating 2 - Terrible. 23 out of 598 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Over washed scratchy towels. Do not disturb is ignored. Shower could use better cleaning. Definitely needed better cleaning of the curtains and had to advise staff of an issue. Cheap hairdryer and was replaced with an even cheaper one. Environment is in good location and quiet. Carpet needs replacing.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kimberley

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Charu

Disliked: Cleanliness, property conditions & facilities
This hotel is well located and quiet. However, it is not a five star property by any definition. The interiors are tired but worse, my room was dirty. Skirting boards and corners had not been wiped down and had hair stuck on them. The bathroom floor was stained as was the shower. Better to stay less expensive but clean.
Stayed 2 nights in May 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great service

This is a quaint lovely hotel that caters to their guests From The Gatsby to The Tea Room it was a wonderful stay
Tea room
Sultan suite for the pasha
Stayed 2 nights in Apr 2025

10/10 Excellent

Pierpaolo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandro

Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Value and sservice lacking

The physical property is fine - BUT the service is very mixed. Ask for them to order a taxi from my room and they did not do it until I came to the lobby - wait meant i nearly missed plane. Breakfast menu was horrible - too complex. no fruit. Delivery of hair dryer and dinner to room were problematic - not owrthy of very high price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Will stay here again next time I’m in town
Stayed 1 night in Jan 2025

10/10 Excellent

Dorothy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful place to stay. Our room was clean and lovely. I loved the harp in our room and the complimentary champagne. The pool and sauna were gorgeous and empty when we went, which was amazing! Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Maybe the best hotel I have ever stayed out. The attention to detail was incredible.
Stayed 2 nights in Nov 2024

10/10 Excellent

Josee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Regina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved Mo who helped us with everything!
Stayed 1 night in Dec 2024

10/10 Excellent

Rabia

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stress free stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
What a great stay. Jake at the front desk was so helpful and knowledgable during our stay, my sister wanted a photo with him before we left! The hotel room was beautiful and the high tea and food at Gatsby was amazing. The service was impeccable. We will be back!
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff members were very friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was wonderful. Service from the day we made our reservation till check in was perfect. We will definately be back. Thank you so much!!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful place! The rooms were large and lovely. The food was good. The service was impeccable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had the best stay here!!! It was a beautiful hotel and the customer service was excellent. It’s walking distance to shopping and food. Our kids LOVED the tea room!!!
Stayed 2 nights in Nov 2024