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The Sutton Place Hotel Toronto

4.5 star property

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Photo gallery for The Sutton Place Hotel Toronto

Lobby
Bar (on property)
Indoor pool, open 9:00 AM to 10:00 PM, sun loungers
Lobby
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
$226
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
355 King St W, Toronto, ON, M5V 1J5
  • Place, Rogers Centre
    ‪5 min walk‬
  • Place, Royal Alexandra Theatre
    ‪5 min walk‬
  • Place, CN Tower
    ‪7 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, in-room safe, individually furnished, desk

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(220 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Premium bedding, in-room safe, individually furnished, desk

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(104 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Premium bedding, in-room safe, individually furnished, desk

Classic Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(59 reviews)
  • 494 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Premium bedding, in-room safe, individually furnished, desk

Royal Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 660 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Sutton Place Hotel Toronto

4.5-star hotel in Downtown Toronto
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
The Sutton Place Hotel Toronto offers 118 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch Smart televisions come with digital channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. The Sutton Place Hotel Toronto features an indoor pool and a fitness center. This luxury hotel also offers a vending machine, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

The Sutton Place Hotel Toronto is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 9:00 AM and 1:00 PM.
Abrielle - Onsite diner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (CAD 50 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 16 to 30 for adults and CAD 16 to 30 for children
  • A restaurant

Restaurants on site

  • Abrielle

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 16 to 30 for adults, and CAD 16 to 30 for children
  • Covered valet parking fee: CAD 50 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

The QUBE Hotel Toronto
King Blue Hotel Toronto
The Sutton Toronto Toronto
The Sutton Place Hotel Toronto Hotel
The Sutton Place Hotel Toronto Toronto
The Sutton Place Hotel Toronto Hotel Toronto

The Sutton Place Hotel Toronto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2123 out of 2521 reviews
Rating 8 - Good. 297 out of 2521 reviews
Rating 6 - Okay. 52 out of 2521 reviews
Rating 4 - Poor. 28 out of 2521 reviews
Rating 2 - Terrible. 21 out of 2521 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Chelsey

Stayed 1 night in Sep 2025

4/10 Poor

Yasmin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor for extremely high price

I stayed at Sutton Place Hotel in Toronto and honestly, for the very high price they charge, the experience was disappointing. If it were a budget hotel I wouldn’t mind, but at this rate the issues are unacceptable. - I requested a different room layout months in advance multiple times, this wasn’t actioned and management were totally nonplussed when I asked about this. - Massive desk in the room but no mirror above/on it, so it couldn’t be used as a vanity. - The magnifying mirror in the bathroom was positioned ridiculously low. - No bottled water provided in the room — after a long day of travel, that’s the bare minimum. - No kettle or tea-making facilities, which is shocking at this price point. - No hooks anywhere, despite loads of empty wall space. - Large TV was hanging ominously forwards off the wall. I complained, but nothing was fixed. - Every day we received different towels. Some days one flannel, some days two, some days none at all. One day they left on dirty towel on the floor but took the rest, another they removed one of the unused robes from the bathroom? When I called to ask for some towels I was brought pillowcases. Totally bizarre. - The room wasn’t even vacuumed on arrival. - Ice machine on our floor didn’t work the whole stay, even after multiple complaints. - We came back at 12:30pm and the keycard scanner on the main door didn’t work at all. If someone hadn’t heard me knocking, I’d have been locked outside in the middle of the night.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near Rogers Center!
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, early check-in and close to the skydome!
Stayed 1 night in Oct 2025

10/10 Excellent

Lou

Stayed 1 night in Sep 2025

10/10 Excellent

Danielle

Stayed 3 nights in Oct 2025

10/10 Excellent

Marko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Sutton Place. Got upgraded to the Presidential suite. Amazing! Thanks to the staff for making our weekend memorable
Stayed 2 nights in Oct 2025

10/10 Excellent

dave, St.Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Skydome , Scotia Centre., other shopping and eating spots. Clean , hip hotel that is affordable.
Stayed 1 night in Oct 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So close to Roger’s center and other tourist attractions.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristin, Rochester

Stayed 1 night in Sep 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and informative!
Stayed 3 nights in Sep 2025

10/10 Excellent

Micheal D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, great room and very clean, shops nearby, close to Rogers Centre
Stayed 2 nights in Aug 2025

8/10 Good

Aldwyn

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Sep 2025

8/10 Good

Aldwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights for the Blue Jays games. Excellent location!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Q
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Steven

Stayed 5 nights in Sep 2025

10/10 Excellent

Steven, Port Orange

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Rogers Centre, CN Tower and great dining. Valet parking is necessary. Park the car and walk. Traffic is a nightmare!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole

Stayed 1 night in Sep 2025

10/10 Excellent

Evie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and polite. Hotel and room were very clean and spacious. Good area which had many walkable food, drink, shopping options. Definitely worth the price!
Stayed 5 nights in Sep 2025

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at The Sutton Place. Large clean room. Shops and food nearby.
Stayed 2 nights in Sep 2025