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Get an overview of this hotel
4-star hotel in Downtown Toronto

Popular property highlights

Indoor pool
Business center
Laundry facilities
Smoke-free property
Grocery/convenience store

Location

Located in Financial District, this eco-friendly hotel is steps from The Path, Nathan Phillips Square, and Queen Street. PATH Underground Shopping Mall and Toronto City Hall are also within 5 minutes. Queen St West at York St Stop is only a 2-minute walk and Queen St West at University Ave Stop is 2 minutes.

Hotel Features

This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.

Room Amenities

All 1372 rooms offer WiFi, pillowtop beds, and TVs with cable channels. Other amenities available to guests include iPod docks, 24-hour room service, and wired Internet.

Languages Spoken

  • English

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Sheraton Centre Toronto Hotel

123 Queen St W, Toronto, ON M5H2M9

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 28 per person (approximately)
  • Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 18.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per day (rates may vary)
  • Valet parking fee: CAD 52 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Car recommended

UnionPay

Staff temperature checks are conducted regularly

Pets allowed (no fees)

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines Global Cleanliness Council (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets stay free
  • Dogs only
  • 2 per room (up to 88 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Pool access available from 7:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A car is recommended for transportation to and from this property.

Hotel Names

  • Hotel Sheraton Toronto Centre
  • Hotel Toronto Centre
  • Sheraton Centre Toronto
  • Sheraton Centre Toronto Hotel
  • Sheraton Hotel Toronto Centre
  • Sheraton Toronto Centre
  • Sheraton Toronto Centre Hotel
  • Toronto Centre Hotel
  • Toronto Centre Sheraton
  • Sheraton Hotel Downtown Toronto
  • Sheraton Toronto Downtown
  • Sheridan Hotel Toronto
  • Toronto Sheraton
  • Sheraton Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel
  • Sheraton Centre Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel Toronto

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program

Hotel Amenities

Property Features

In addition to an indoor pool and an outdoor pool, Sheraton Centre Toronto Hotel provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is available for a surcharge.

A business center is on site at this 4-star property. Event facilities measuring 5383 square feet (500 square meters) include conference space. This eco-friendly hotel also offers tour/ticket assistance, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Centre Toronto Hotel is a smoke-free property.

  • Express check-in
  • Elevator
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Valet parking (surcharge)
  • Outdoor pool
  • Computer station
  • Swimming pool
  • Conference space size (meters) - 500
  • Number of meeting rooms - 60
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Snack bar/deli
  • Gift shops or newsstand
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 1372
  • Number of floors - 43
  • Number of bars/lounges - 2
  • Conference space
  • Grocery/convenience store
  • Electric car charging station
  • Tours/ticket assistance
  • Coffee shop or café
  • Pool sun loungers
  • WiFi (surcharge)
  • Sauna
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of restaurants - 2
  • Breakfast available (surcharge)
  • Conference space size (feet) - 5383
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Vending machine
  • 24-hour fitness facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Toronto hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Free bottled water
  • Towels provided
  • Linens provided
  • Pillowtop mattress
  • Private bathroom
  • Closed captioned TV
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • Raised toilet seat
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Television
  • Low-height counters/sink
  • Cable TV service
  • Room service (24 hours)
  • Grab bar - near toilet
  • WiFi (surcharge)
  • Blackout drapes/curtains
  • Wired Internet access (surcharge)
  • Desk
  • Composting
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • Lever door handles
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • In-room climate control (heating)
  • iPod docking station
  • Pay movies
  • Wheelchair accessible
  • Mini-fridge

Parking

Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:30 AM.

BnB - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Link Café - This café serves breakfast and lunch. Open daily.

Shopsy's - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Quinn's Steakhouse & Bar - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

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