Novotel Toronto Centre

3.5 star property

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Photo gallery for Novotel Toronto Centre

Exterior
Exterior
Reception
Superior Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
$220
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
45 The Esplanade, Toronto, ON, M5E1W2
  • Place, Hockey Hall of Fame
    ‪3 min walk‬
  • Place, Scotiabank Arena
    ‪8 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪11 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪19 min drive‬

Room options

Executive Room, 1 King Bed

8.4 out of 10
Very good
(13 reviews)
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room

8.8 out of 10
Excellent
(10 reviews)
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(288 reviews)
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Executive)

8.0 out of 10
Very good
(4 reviews)
  • 386 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(147 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (ADA)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Toronto Centre

3.5-star hotel in Downtown Toronto
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Weekly housekeeping is available.
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Novotel Toronto Centre provides a hot tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 2486 square feet (231 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Novotel Toronto Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Reviews

Novotel Toronto Centre Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 3510 out of 4857 reviews
Rating 8 - Good. 1003 out of 4857 reviews
Rating 6 - Okay. 224 out of 4857 reviews
Rating 4 - Poor. 65 out of 4857 reviews
Rating 2 - Terrible. 55 out of 4857 reviews

Reviews

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast option was expensive.
Stayed 2 nights in Aug 2025

10/10 Excellent

James Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for a 4 night stay from the UK. Fantastic hotel. Lovely room and fantastic breakfast, with friendly and helpful staff. Love the leisure facilities too.
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the room here, which was extremely clean and comfortable. We made good use of the swimming pool and fitness centre, though we did feel the men's sauna did take a while to get upto temperature, and even then the top temperature we reached was 78C whereas we'd be more used to something closer to 90C. Hotel location is good with easy access to main attractions, in particular St Lawrence market which we visited multiple times, and a 10/15 minute walk from the distillery District
Stayed 2 nights in Aug 2025

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine. We arrived on our first night and were assigned to a room designed for wheelchair customers. It’s great that the hotel has accessible accommodations but they were not appropriate for us. We were told that this was because the room had been booked on Expedia. I wish we had known about that before booking. The staff was very helpful in finding us a more suitable room for the remainder of our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tristan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, pool and hot tub were a hit with the family.
Stayed 2 nights in Jul 2025

6/10 Okay

Leisa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean. Great area. Needs more staff. Long check in and check out lines.
Stayed 1 night in Aug 2025

6/10 Okay

Kembo

Traveled with partner
Liked: Staff & service, amenities
Overall, my stay was quite pleasant. The staff was exceptional, and I truly enjoyed the variety of food and drink options available in the immediate area. I did have a couple of issues with my room, one of which was resolved on the same day by the efficient maintenance team, who cleaned the AC unit. My primary concern was the lack of soundproofing. The noise from neighboring rooms and the hallway was quite disruptive, with doors constantly slamming and conversations carrying through. Improving the room soundproofing and the quality of the pillows would significantly enhance the guest experience
Stayed 7 nights in Aug 2025

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Easy to walk to market, transport, and dining options. The pool and hut tub was lovely. Overall nice place in the heart of TO.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bonita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect base for our concert going!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location,clean,great service,
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Awesome workout space, large pool and large hot tub. Great jets in the hot tub and water was hot not Luke warm! Great location, lots of restaurants and night life.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Basic but had everything you need. Hotel was in a great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great area. Great pool. Great room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Olivier

Stayed 3 nights in Aug 2025

10/10 Excellent

Millicent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel in a really great area of Toronto. Easily accessible to union station.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeffrey, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

jiyoung

Stayed 1 night in Aug 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
room was clean. Bed was comfy.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to all the sights in the area, safe and convenient parking.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 4 nights in Jul 2025