4/10 Poor
Adegboyega Abdulateef
Traveled with family
Jun 27, 2025
FLEE FOR YOUR DEAR LIFE......
I arrived Life Suites apartment In Toronto with my family expecting a refreshing 4-day mini-vacation after attending my son's graduation in Ottawa. What I got instead was a reallocation of my previously designated apartment to one in another building (both connected) as mine had already been allocated to someone else. Then when I paid for parking I was now allocated a parking spot in the other building meaning I had to first come down to the lobby of the other building, then cross over the road to the other building toget to my apartment. It gets better. After extending my checkout, I opened the door to my apartment intending to go to the lobby to drop my keys only to be accosted by an extremely rude and surly cleaning staff who demanded I hand over the keys to her. When I pointed out that the instructions were for guests to put the keys in a specially designated envelope and hand over to the front desk, she muttered "whatever". When I pointed out she was being rude she insisted that I was the one been rude to her. At the point of dropping off the keys I noticed she was already waiting there and reported her misconduct to the front desk with her interrupting, insisted I was a liar and that "she was not my child". Suffice to say I will not be returning anytime soon. If you enjoy unpredictability, stress, drama with a healthy dose of insults incorporated into your holiday plans please go ahead and give them a try. Otherwise flee for your dear lives.
Adegboyega Abdulateef
Stayed 4 nights in Jun 2025