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Holiday Inn Toronto - Int'l Airport by IHG

3.5 star property

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Photo gallery for Holiday Inn Toronto - Int'l Airport by IHG

Exterior
1 bedroom, premium bedding, pillowtop beds, in-room safe
Interior
Meeting facility
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
$159
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
970 Dixon Rd, Toronto, ON, M9W1J9
  • Toronto Congress Centre
    ‪2 min drive‬
  • Woodbine Racetrack
    ‪4 min drive‬
  • The International Centre
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪16 min walk‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

7.6 out of 10
Good
(13 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

7.6 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Airport View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds (Airport View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Airport View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed (Airport View)

  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Free airport shuttle
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  • Free WiFi
4.1 out of 5, Very Good, 2,456 reviews
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About this property

Holiday Inn Toronto - Int'l Airport by IHG

3.5-star hotel in Etobicoke
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Toronto - Int'l Airport by IHG offers 451 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Holiday Inn Toronto - Int'l Airport by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 21000 square feet (1951 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Holiday Inn Toronto - Int'l Airport by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Bistro YYZ - This bistro specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Bistro YYZ - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Hindi, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle at scheduled times
  • Onsite parking available only on request
  • Covered self parking on site (CAD 30 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 22 to 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro YYZ
  • Bistro YYZ

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 21,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 85 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 22 to 28 per person
  • Covered self parking fee: CAD 30 per night (in/out privileges)
  • Pet fee: CAD 85 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Int'l Hotel Toronto Airport
Holiday Inn Toronto Int'l Airport
Holiday Inn Toronto Int'l Airport Hotel
Holiday Inn Int'l Airport Hotel
Holiday Inn Int'l Airport

Holiday Inn Toronto - Int'l Airport by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1038 out of 1982 reviews
Rating 8 - Good. 505 out of 1982 reviews
Rating 6 - Okay. 213 out of 1982 reviews
Rating 4 - Poor. 113 out of 1982 reviews
Rating 2 - Terrible. 113 out of 1982 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, amenities
Overall the staff was great and the property was ok
Stayed 3 nights in Apr 2025

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service in all areas from check in to dining!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anime North Recommendation

One of the most secure hotels I have stayed at in all my times of travel. Friendly service, a wide variety of items served at breakfast, and the room rates were very reasonable in comparison to other hotels in the area for the time I stayed there. I look forward to staying there again!
Stayed 2 nights in May 2025

2/10 Terrible

Justiney

Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were really friendly and accomodating throughout my stay. I would definitely come back again
Stayed 2 nights in May 2025

10/10 Excellent

Obi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast and service :)
Stayed 2 nights in May 2025

2/10 Terrible

Aaron

Traveled with group
Disliked: Cleanliness, amenities
2 big things, we found a LEFTOVER padding which meant room service did a bad job at cleaning. Another thing is a towel we received had a stain that we weren’t sure what was. Also the washroom has no lock, parking is $30 a night, and no free wifi. Lobby service is fine, room service is just really bad they took 20 min for a new towel.
Leftover padding
Stained towel
Stayed 2 nights in May 2025

2/10 Terrible

Endou

Traveled with family and small children, Traveled with group
Awful check in experience. It was Anime North.. booked the hotel months in advance and opted to pay at the hotel. When we got there they said a "card was declined" when we opted to pay there? They ended up refusing to let us split and we almost didnt get a room even though it was still reserved through expedia? Had plenty of proof. Our friend had to take the entire cost himself and thankfully they found us a room. Very scary and frustrating experience with two very young children.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

:)

We enjoyed our stay! Convenient location!
Stayed 7 nights in May 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Airport huttle was great, staff was awesome at all hours. Good value.
Stayed 1 night in May 2025

2/10 Terrible

Rachelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

brendon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible.

Horrible experience. We booked the hotel room for our mother and made arrangements prior to the day for her to be able to pick up the key. They denied her because they said the room wasn’t paid for but it showed paid on Hotels.com app. Will never deal with Holiday Inn again
Stayed 2 nights in May 2025

6/10 Okay

Barb

Disliked: Cleanliness, property conditions & facilities
The shower is a mess need a plumber to fix drain...sheets unclean.
Stayed 1 night in May 2025

10/10 Excellent

Rubelyn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Anne

Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Nicholas

Stayed 1 night in May 2025

8/10 Good

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was good
Stayed 1 night in May 2025

10/10 Excellent

Wilfred

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The chairs in the room was worn out
Stayed 2 nights in May 2025

10/10 Excellent

Bronwyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited parking available at check in but, otherwise, good device and comfortable rooms.
Stayed 1 night in May 2025

6/10 Okay

William, Cremorne Point Point

Business traveler
Disliked: Amenities
It’s close to the airport and the shuttle is on time. It’s not up to Asian standards. Noisy aircon, TV was down for 2 hours, old taps and toilet seats etc. You get what you pay for.
Stayed 1 night in May 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome front desk service. Fabulous bed, bedding, pillows. Very very comfortable. Couldn’t get Keurig to work. It might be just me or maybe there is a problem. The only place to charge devices is the right hand side of the bed. Perhaps at the desk also would be helpful.
Stayed 1 night in May 2025

2/10 Terrible

MICKELY, Winnipeg

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel look old, with old amenities. There was no water in the shower until we called and they fixed it. The TV in the room is very old maybe a 1990 TV.
Stayed 1 night in May 2025

2/10 Terrible

Mukund

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looting and sucking Holiday INN, Toronto

I am not happy with the service. No morning breakfast was included. It should be automatic with the booking of the room. Parking should be included. No one should pay for parking either. I hate the hidden fees.
Stayed 1 night in May 2025