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Holiday Inn Toronto - Int'l Airport by IHG

3.5 star property

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Photo gallery for Holiday Inn Toronto - Int'l Airport by IHG

Exterior
Property preview
Meeting facility
Interior
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

$111
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
970 Dixon Rd, Toronto, ON, M9W1J9
  • Place, Royal Woodbine Golf Club
    ‪3 min drive‬
  • Place, 401 Mini Indy Go-Karts
    ‪3 min drive‬
  • Place, Toronto Congress Centre
    ‪3 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪16 min walk‬

Room options

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

7.6 out of 10
Good
(13 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Airport View)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Airport View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Airport View)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Airport View)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Toronto - Int'l Airport by IHG

3.5-star hotel in Etobicoke
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Toronto - Int'l Airport by IHG offers 451 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Holiday Inn Toronto - Int'l Airport by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 21000 square feet (1951 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Holiday Inn Toronto - Int'l Airport by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Bistro YYZ - This bistro specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Bistro YYZ - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle at scheduled times
  • Onsite parking available only on request
  • Covered self parking on site (CAD 30 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 22 to 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro YYZ
  • Bistro YYZ

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 21,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 85 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 22 to 28 per person
  • Covered self parking fee: CAD 30 per night (in/out privileges)
  • Pet fee: CAD 85 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Int'l Hotel Toronto Airport
Holiday Inn Toronto Int'l Airport
Holiday Inn Toronto Int'l Airport Hotel
Holiday Inn Int'l Airport Hotel
Holiday Inn Int'l Airport

Reviews

Holiday Inn Toronto - Int'l Airport by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1106 out of 2128 reviews
Rating 8 - Good. 547 out of 2128 reviews
Rating 6 - Okay. 231 out of 2128 reviews
Rating 4 - Poor. 117 out of 2128 reviews
Rating 2 - Terrible. 127 out of 2128 reviews

Reviews

2/10 Terrible

Cindy

Disliked: Staff & service
BEWARE of their faulty air conditioning system. AC leaks due to terribly dirty filter like they don’t do maintenance for these systems. Disgusting. A major fall hazard especially for kids. The floor above us has signs of leakage from the same ac spot, another family member was forced to check out early due to non functional ac. To make it worse, the metal cover suddenly propped open where my 3yo is and a few inches closer he would have been hurt. There is no regard for safety. No one answers their front line so emergency like how the ac troubled us cannot be met with urgency because they said that they are full that week and they’re very busy to keep answering calls. Laundry is a joke, was needing a token to use their laundry service but they said that because it’s a weekend, I have to wait the following morning. What’s even more frustrating is that the front desk wasn’t empathetic rather dismissive about my frustration because I have to do the laundry that night. Imagine the reasoning that it’s because it is a weekend, they can’t give me token? I went back in the morning 3x to check but lo and behold they still didn’t have any until their guy comes to bring the token at past 10am.Total disregard for clients time. This is a very unsafe and inconvenient hotel, stayed 8/23 -26, and truly regrets the choice I made. Stay away from this hotel . No customer service, no safety protocols.
Stayed 3 nights in Aug 2025

2/10 Terrible

Karran

AC is not working properly in the room make my family sick. It needs to be completely clean and sanitize.
Stayed 7 nights in Aug 2025

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

More towels!!!

Hotel was close to the airport and having the airport shuttle is a huge bonus. Room was standard. We only received 2 towels and yes there was only 2 of us but most females need 2 towels. One for hair and one for body. We requested new towels from housekeeping and they said we had to go to the front desk. My son went and asked for another towel and they said they would send one up. We are currently still waiting for that other towel. The next day we asked for our towels to be refreshed and that they didn’t need to do anything else. We got beds made and no clean towels. We were with 2 other families who also had issues with getting towels. I will say the bistro had some amazing food for dinner options.
Stayed 3 nights in Aug 2025

2/10 Terrible

Melanie

Disliked: Cleanliness
We booked for three and didn’t have towels or coffee supplies for three any day. Had to call a few times to get supplies up to the room. Two of our showers were cold this morning. Not great.
Stayed 4 nights in Aug 2025

10/10 Excellent

Scott Aaron

Stayed 4 nights in Aug 2025

4/10 Poor

PEDRO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is good and transportation was on time. Staff was nice. However, the place is not clean at all, floor was sticky and the room and bathroom should be upgraded considering the amount of people that stay there daily and the rate they charge.
Stayed 1 night in Aug 2025

2/10 Terrible

Stephen

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathtub had a bunch of hair in it, obviously not even rinsed. Complained at the front desk (they wouldn't answer the phone) and the guy asked "Is it too much hair?" which I feel crazy even having to type out. Like any amount of a stranger's hair in the bathtub is too much hair. They moved us to another room, which also had hair in the tub and also in the bed. Both rooms also smelled like weird chemicals and the furniture was peeling badly. The AC unit in the second room must have been from the 70s. Cancelled our reservation and went to a different hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice airport hotel. Very dated but clean and the shuttle service was excellent. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Trina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay but 30.00 a night for parking is ridiculous
Stayed 2 nights in Aug 2025

6/10 Okay

Makayla

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Yaya

Disliked: Property conditions & facilities
It’s peaceful
Stayed 3 nights in Aug 2025

2/10 Terrible

Joseph, Hearst

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wont be back
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied with my stay
Stayed 1 night in Aug 2025

8/10 Good

Marietta

Liked: Cleanliness, staff & service
Close to the airport
Stayed 1 night in Aug 2025

8/10 Good

Marietta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The stafff are helpful
Stayed 1 night in Aug 2025

8/10 Good

Melba

Traveled with family
Liked: Cleanliness, staff & service, amenities
Air conditioner not cold enough
Stayed 2 nights in Aug 2025

10/10 Excellent

Bentley

Stayed 1 night in Aug 2025

8/10 Good

ALNASIR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, only a few minutes from Pearson Airport. Shuttle service is very convenient. Nice, quiet room with all needed amenities. Good restaurant with decent choices.
Stayed 1 night in Aug 2025

10/10 Excellent

Sally, Scottsdale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, thank you.
Stayed 4 nights in Aug 2025

6/10 Okay

Willow

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Kindness from the Front desk was diabolical.
Stayed 4 nights in Aug 2025

2/10 Terrible

Jaspreet

Disliked: Cleanliness, staff & service
Bad service
Stayed 1 night in Jul 2025

10/10 Excellent

deepak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Guest laundry was a pleasant surprise.
Stayed 5 nights in Aug 2025

6/10 Okay

EARLE, CALGARY

It was ok for an airport hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay
Stayed 3 nights in Aug 2025

6/10 Okay

Fabrice

Traveled with family and small children
Staff was a beat lucking in service
Stayed 1 night in Aug 2025