Tokyu Stay Ginza

3.0 star property

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Photo gallery for Tokyu Stay Ginza

Exterior
Daily buffet breakfast (JPY 1500 per person)
Daily buffet breakfast (JPY 1500 per person)
Reception
Executive Double Room, Non Smoking (Single Use) | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Tokyo International Forum
    ‪8 min walk‬
  • Tokyo Imperial Palace
    ‪20 min walk‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Moderate Semidouble Room, [Washer and Dryer Furnished] Single Use, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(10 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

Superior Twin Room, Non Smoking (No Washing machine)

8.4 out of 10
Very good
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 269 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Executive Double Room, Non Smoking (Single Use)

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Tokyu Stay Ginza

3-star hotel in Ginza
A restaurant, a coffee shop/cafe, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and concierge services.

Tokyu Stay Ginza has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1008 reviews
Rating 8 - Good. 292 out of 1008 reviews
Rating 6 - Okay. 97 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 11 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Polina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very big room and great to have the washer/dryer in the room itself. The bed was big but quite soft which i personally don’t like but very comfortable hotel otherwise.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dilys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Brandon

Traveled with partner
Liked: Staff & service
Great property nearby the attractions of Ginza. Walkable to many areas including Tsukiji fishmarket or Marunouchi if you feel adventurous. The in-room washer/dryer is a fantastic amenity to have especially if you plan on traveling light so you can buy more things to stuff your suitcase with. The only drawback is the rooms are a bit smaller and somewhat dated.
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy to have stayed here. Usual compact Tokyo rooms but everything very clean, functional and hotel well placed if you want to be in or near Ginza. Recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Sophanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, rooms were clean, great area for shopping.
Stayed 9 nights in Apr 2025

8/10 Good

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Room was typical Tokyo sized. Clean.
Stayed 8 nights in Apr 2025

10/10 Excellent

Ashley, Bristol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice reception area and front desk team very helpful. Room was small but clean and had evening we needed for a couple of nights.
Stayed 1 night in Apr 2025

8/10 Good

DENISE

Stayed 2 nights in Apr 2025

6/10 Okay

Gan CM

Liked: Staff & service
Having a washing machine in the room is no more viable. We don’t clean our clothes but actually putting them aside, and get new ones.
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Room appeared exactly like pictures so I was not surprised by confined space. The combo washer-dryer in the room was very helpful. Comfortable bed. Friendly front desk staff. Fast wait time between the 2 elevators. Close walking distance to subway station, restaurants, and Tsjukii Outer Market.
Stayed 5 nights in Apr 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very central location, clean & spacious room for Japan standards. Area is convenient & close to the metro station with Lots of department stores & shops around. Would book again
Stayed 5 nights in Apr 2025

10/10 Excellent

klaudine

Liked: Cleanliness, staff & service, property conditions & facilities
Our first stay in our Japan trip and it was a wonderful hotel. Close to Ginza station and other surrounding stations (>5 mins). Walkable shopping area

10/10 Excellent

Johvanna, Waipahu

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff very helpful and friendly. I liked that the room waLocation is very convenient to shops and restaurants.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at an affordable price
Stayed 6 nights in Apr 2025

8/10 Good

Amei

Stayed 4 nights in Apr 2025

8/10 Good

Dr Lirio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Traveled with group
Liked: Staff & service, property conditions & facilities
Very clean and quiet Hotel with very friendly staff.
Stayed 8 nights in Apr 2025

10/10 Excellent

SANDRA, ew York

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
safe and convenient to everything
Stayed 4 nights in Apr 2025

10/10 Excellent

Millicent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Ken, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean and friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Baburao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great costumer service and amazing location.
Stayed 8 nights in Apr 2025

10/10 Excellent

Froilan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first trip in Japan and we loved every bit of it. Hoping to come back to that same hotel again. Accessibility, staff friendliness and comfort are top grade. Thank you Tokyu Stay at Ginza. ❤️
Stayed 5 nights in Apr 2025

6/10 Okay

Hiromi

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is getting old.
Stayed 2 nights in Apr 2025