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Tokyo East Side Hotel Kaie

4.0 star property

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Lounge
Lobby
[Non-Smoking] Suite Room | In-room safe, laptop workspace, soundproofing, free WiFi
Courtyard
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
$181
Jan 4 - Jan 5, 2026

Explore the area

View in a map
2-8-11, Shiomi, Koto-ku, Tokyo, Tokyo Prefecture, 135-0052
  • Place, Edagawa 3-chome Park
    ‪12 min walk‬
  • Place, Tokyo Tatsumi International Swimming Center
    ‪18 min walk‬
  • Place, Urban Dock LaLaport Toyosu
    ‪9 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for [Non-Smoking] Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Twin Room

In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Twin Room

9.4 out of 10
Exceptional
(14 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Japanese Western Room/ 4 Single Beds

[Non-Smoking] Japanese Western Room/ 4 Single Beds | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Japanese Western Room/ 4 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 538 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for [Non-Smoking] Hollywood Twin Room

[Non-Smoking] Hollywood Twin Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Hollywood Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Family Room

[Non-Smoking] Family Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Family Room

9.8 out of 10
Exceptional
(7 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for [Non-Smoking] Japanese Western Room, 2 Single Beds

[Non-Smoking] Japanese Western Room, 2 Single Beds | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Japanese Western Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for [Non-Smoking] Suite Room

[Non-Smoking] Suite Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Suite Room

  • 1324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Non-Smoking] Junior Suite Room

[Non-Smoking] Junior Suite Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Junior Suite Room

  • 730 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Non-Smoking] Triple Room

[Non-Smoking] Triple Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Triple Room

9.6 out of 10
Exceptional
(22 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

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About this property

Tokyo East Side Hotel Kaie

4-star hotel in Koto
This hotel features 2 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Tokyo East Side Hotel Kaie offers 226 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Tokyo East Side Hotel Kaie has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Maindining　Ensemble - Onsite restaurant.
Cafe & Bar All oar - Onsite café. Guests can enjoy drinks at the bar. Open daily.
日本料理　あけくれ - Onsite fine-dining restaurant. Reservations are required. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (JPY 1,300 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,640 for adults and JPY 1,210 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe & Bar All oar
  • Maindining　Ensemble
  • 日本料理　あけくれ

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2640 for adults and JPY 1210 for children
  • Uncovered self parking fee: JPY 1300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyo East Side Kaie Tokyo
Tokyo East Side Hotel KAIE Hotel
Tokyo East Side Hotel KAIE Tokyo
Tokyo East Side Hotel KAIE Hotel Tokyo

Tokyo East Side Hotel Kaie Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 393 out of 476 reviews
Rating 8 - Good. 65 out of 476 reviews
Rating 6 - Okay. 15 out of 476 reviews
Rating 4 - Poor. 1 out of 476 reviews
Rating 2 - Terrible. 2 out of 476 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rochell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

Mabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, staffs, amenities, very convenient. Will stay again!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay here!! Wish we stayed longer. Everything about this place was perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Yachun

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

適合小家庭或是雙人旅遊,交通非常方便

櫃台人員很有耐心也很友善, 整體設施簡單乾淨, 房間隔音還不錯睡得很好, 車站就在對面是一個很好的優點.
Stayed 3 nights in Jul 2025

6/10 Okay

clint

Stayed 3 nights in Jul 2025

10/10 Excellent

Justine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to a subway station and in close proximity to Tokyo Station. A good variety of options available at Breakfast and staff is super friendly. Complimentary skin / hair care samples available for giest use.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tsui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, staff speaks good English, convenient to transport and supermarket
Stayed 11 nights in Jul 2025

6/10 Okay

Weitian

Traveled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent with so many options to choose from.
Stayed 10 nights in Jul 2025

10/10 Excellent

Toshi

Stayed 2 nights in Apr 2025

10/10 Excellent

Francesca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient hotel, steps away from the train station, and with a konbini on the main floor for food and toiletries. Also, the staff was very helpful, as we arrived for check-in rather late (about 10.30 pm) and the online booking somehow had a mistake, but they quickly sorted out the problem and gave us another room, large and clean. I cannot comment on other amenities, since we stayed at the hotel pretty much just to sleep, but it was a great stay
Stayed 5 nights in Jul 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great introduction to Tokyo. Large room. Well appointed. Comfy bed. Would have been appreciated if just one English speaking TV news channel was available.
Stayed 3 nights in Jul 2025

10/10 Excellent

Katerina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It's a beautiful hotel located very conveniently in front of a station so travel was easy. Supermarket is super close by and the lobby has a complementary amenities bar in case you forgot something. The coffee bar doesn't open till late, but a hotel next door has a coffee bar that opens early and is great. The beds are a bit stiff for a side sleeper, but everything else was excellent.
Stayed 4 nights in Jul 2025

10/10 Excellent

MARIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

WEN-LI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jiexun

Stayed 2 nights in Jun 2025

10/10 Excellent

Xin

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Diana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good experience!
Stayed 1 night in Mar 2025

8/10 Good

Diamond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Everything is well kept and clean. Staff are excellent. However, it is nothing special. During our family vacation, we stayed at 5 different accommodations in Japan and this one was our least favorite. Again, there was nothing negative that stood out that gave us a poor experience, but also definitely nothing special that stood out in a positive way either.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for families near Tokyo Disney

The family room was fantastic! Nice breakfast, right across from train station, close to both Tokyo station and the Disney area. Would absolutely stay again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Located in what I would say is an industrial area. It was safe and quiet area though. We did have noisy neighbors but overall it was nice. Breakfast was good. There is a grocery store very close by and a Lawsons. I would stay there again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and well kept.
Stayed 1 night in Jun 2025