Shibuya Tokyu REI Hotel

3.0 star property

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Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Front of property
Down comforters, in-room safe, desk, blackout drapes
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
$215
Dec 14 - Dec 15

Explore the area

View in a map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Hachikō Memorial Statue
    ‪2 min walk‬
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

Superior Double Room

8.0 out of 10
Very good
(22 reviews)
  • 139 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room (4-12F)

8.4 out of 10
Very good
(38 reviews)
  • 149 sq ft
  • Sleeps 2
  • 1 Queen Bed

Female Single Room Non Smoking

  • Sleeps 1

Deluxe Twin Room Non Smoking

  • Sleeps 2

Standard Twin Room (Wide Bed)

8.4 out of 10
Very good
(27 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 174 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Standard Twin Room Non smoking

  • Sleeps 2

Superior Double Room Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

Standard Family Twin Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

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About this property

Shibuya Tokyu REI Hotel

3-star hotel in Shibuya
A restaurant, a microwave in a common area, and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. Wireless Internet access is complimentary. Event facilities measuring 280 square feet (26 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities.

Shibuya Tokyu REI Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Reviews

Shibuya Tokyu REI Hotel Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 607 out of 1020 reviews
Rating 8 - Good. 274 out of 1020 reviews
Rating 6 - Okay. 99 out of 1020 reviews
Rating 4 - Poor. 28 out of 1020 reviews
Rating 2 - Terrible. 12 out of 1020 reviews

Reviews

10/10 Excellent

Stephanie

Stayed 5 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great, basic hotel in the heart of Shibuya. It’s close to everything you need to enjoy Tokyo. Staff are helpful and very friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
The place is extremely small… the bathtub is extremly high. I repeat the rooms are extremely small i could barely open my suitcase. However, it is next to everythingggggggg. The trains, shibya crossing and shopping. The staff is friendly. Washer and dryer. You cant literallly walk to anything and everything
Stayed 8 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to stay

This hotel is in a great location. Very close to Shibuya station, the scramble and restaurants. The staff is very friendly and helpful. You can also ship your luggage from here to another hotel if you’re traveling. Room was clean and has great air conditioning. No musty smell like others I’ve experienced. Highly recommend.
Stayed 3 nights in Aug 2025

6/10 Okay

Alice

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Seneyda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was to small. A kettle was provided, but no coffee or tea.
Stayed 2 nights in Aug 2025

8/10 Good

Bhavani

Liked: Cleanliness, staff & service, property conditions & facilities
The property is extremely convenient but breakfast options are limited. Hotel offers a buffet breakfast but unless you can eat a lot its not a good option.
Stayed 3 nights in Aug 2025

10/10 Excellent

MAI LY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 4 nights in Aug 2025

8/10 Good

Elnora

Stayed 4 nights in Aug 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you enjoy food and night life. This is the perfect hotel. Very close to the Scramble Crossing and each floor has a water dispensers to fill water bottles. That came in handly baaed on how much water we needed to drink in August. Very humid. AC in the hotel was a savior.
Stayed 3 nights in Aug 2025

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Room is small and dated.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cecil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Great Sites

The hotel is quite nice and is located near numerous shopping malls and easy transport to popular tourist sites like the Tokyo Skytree and surrounding temples.
Stayed 3 nights in Aug 2025

10/10 Excellent

Adam

Stayed 2 nights in Aug 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great centrally located hotel with a great breakfast buffet!
Stayed 5 nights in Jul 2025

10/10 Excellent

Yiu Wah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was included and was really good. Walking from the station was a bit of a zoo. Short walk but hectic.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy to access around close to shopping center with walking distance.
Stayed 2 nights in Aug 2025

6/10 Okay

Phuong, Gloucester City

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
If you stay here just for a convenient location, nearby the train station, stores and restaurants then this hotel is it. But if you’re meticulously about cleanliness's like me then this hotel is not it. This hotel is just okay but so outdated. Customer service is good and pleasant.
Stayed 4 nights in Aug 2025

8/10 Good

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner didn't seem the humidity in the room. The linens felt damp.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Pramode, Fresno

Great location.
Stayed 3 nights in May 2025

2/10 Terrible

Alexandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and the air conditioner not working properly. Is a very old building.
Stayed 4 nights in Jul 2025

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms & BR too tight.
Stayed 4 nights in Jul 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top spot

Fantastic location, close to the station and scramble square. Plenty of choices for dining and shopping. Comfy bed, friendly staff and a fabulous breakfast. Only thing to make it even better would be to open the bar. Overall we would stay again 😊
Stayed 3 nights in Jul 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located in the middle of Shibuya, yet somehow still so quiet. The rooms are very small, however the perfect location and friendly/helpful staff make up for it.
Stayed 7 nights in Jul 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will worth it

So close to train station easy to find A little crowded for 3 people but we managed
Stayed 3 nights in Jul 2025