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SHIBUYA STREAM HOTEL

4.0 star property

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Property amenity
Dining
1 bedroom, soundproofing, free WiFi, bed sheets
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
$240
Aug 18 - Aug 19

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪5 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(67 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(21 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 462 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking (Shower Only)

7.8 out of 10
Good
(14 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2

View all photos for Standard Semi Double Room (shower Booth Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2

View all photos for Standard Double Room with Bathtub

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Standard Double Room (shower booth only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room (shower booth only)

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin Room

  • Sleeps 4

View all photos for Deluxe Stream Double Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room

  • Sleeps 2

View all photos for Deluxe Corner Twin Room (up To 4 People)

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4

View all photos for Deluxe Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room

  • Sleeps 2

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About this property

SHIBUYA STREAM HOTEL

4-star hotel in Shibuya
This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

SHIBUYA STREAM HOTEL has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
SHIBUYA STREAM HOTEL has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1001 reviews
Rating 8 - Good. 164 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, I was thoroughly impressed with the level of hospitality and attention to detail. The staff went above and beyond to ensure my stay was not only comfortable but memorable. Every interaction, from the front desk to housekeeping, was warm, professional, and genuine. The accommodations were equally exceptional. My room was spotless, tastefully decorated, and offered every amenity I could ask for. The bed was comfortable, and I appreciated the thoughtful touches like robes, slippers, free water, and unlimited toiletries in the lobby. Overall, this was one of the best hotel experiences I’ve had. I wouldn’t hesitate to return and highly recommend this property to anyone looking for top-tier service and accommodations.
Stayed 8 nights in May 2025

10/10 Excellent

Cat, Montreal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to everything, metro ,train , shop, Rooms : small but pretty functional Contemporary design Amenity : plenty ( in room or in lobby ) Facility like room for eating ( microwave , kettle , napskin … ) Paid Laundry is fantastic ( washing and drying in the same machine so you don t have to come back twice to take out your clothes and put it in the dryer , soap is provided) Room service and anything you required will be deliver by a robot ! Staff very polite and helpful Love this hotel
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Rafid

Stayed 1 night in Apr 2025

10/10 Excellent

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient! Close to shibuya, 7/11 & stores. Close to subway. Restaurants within the hotel! Kindness from all the staff! Amazing customer service! Oh & a lovely view!
Stayed 9 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, next to Shibuya station, plenty of shopping and restaurants in building. Clean, new, immaculate large rooms. Very friendly staff. Would absolutely recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Gina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Cayetana

Stayed 3 nights in May 2025

8/10 Good

Cara

Traveled with partner
Liked: Cleanliness, amenities
Amazing location. Clean rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Mandy L H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

8/10 Good

Aaron

Good spot. Overpriced but very convenient
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alyssa, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option if you're looking to stay just steps away from the JR lines at the station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Stayed 1 night in Apr 2025

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great convenient location and great staff

Great hotel in the shibuya stream building. Conveniently located to access multiple entrances to the station. Lots of dining and shopping options nearby. Staff spoke English and were friendly. Don’t forget the daily free happy hour drink!
Stayed 5 nights in Apr 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great location in the heart of Shibuya! Steps from the Shibuya station which saves time and essential for getting to other locations. About a 5 minute walk to the famous Shibuya scramble crossing. About a 5 minute walk to the Shibuya Sky Tree. The hotel is surrounded by restaurants and stores! Price was high for the room and wouldn’t consider it luxury. The location was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Henry

Stayed 2 nights in Apr 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience and excellent service
Stayed 2 nights in Apr 2025

4/10 Poor

Emil

Stayed 1 night in Apr 2025

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a great location!
Stayed 5 nights in Apr 2025