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Rakuten STAY Tokyo Asakusa

2.5 star property

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Photo gallery for Rakuten STAY Tokyo Asakusa

Exterior
Elevator
Twin Room, Non Smoking | Blackout drapes, free WiFi, bed sheets
Bicycling
Blackout drapes, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi
$73
Nov 24 - Nov 25

Explore the area

View in a map
2-16-6 Azumabashi, Sumida, Tokyo, Tokyo, 130-0001
  • Place, Tokyo Skytree
    ‪9 min walk‬
  • Place, Sensoji Temple
    ‪11 min walk‬
  • Place, Ueno Park
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Okaimono-Panda Room/ Twin Room A, Non Smoking

Okaimono-Panda Room/ Twin Room A, Non Smoking | Blackout drapes, free WiFi, bed sheets

Okaimono-Panda Room/ Twin Room A, Non Smoking

  • 149 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Okaimono-Panda Room/ Twin Room B, Non Smoking

Okaimono-Panda Room/ Twin Room B, Non Smoking | Blackout drapes, free WiFi, bed sheets

Okaimono-Panda Room/ Twin Room B, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Okaimono-Panda Room/ Double Room, Non Smoking

Okaimono-Panda Room/ Double Room, Non Smoking | Blackout drapes, free WiFi, bed sheets

Okaimono-Panda Room/ Double Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Separated Bath and Toilet, Non Smoking

Twin Room, Separated Bath and Toilet, Non Smoking | Blackout drapes, free WiFi, bed sheets

Twin Room, Separated Bath and Toilet, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 163 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Blackout drapes, free WiFi, bed sheets

Double Room, Non Smoking

  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 149 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (Lower Floor, No View)

Blackout drapes, free WiFi, bed sheets

Double Room, Non Smoking (Lower Floor, No View)

9.0 out of 10
Wonderful
(2 reviews)
  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Blackout drapes, free WiFi, bed sheets

Single Room, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • 131 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Rakuten STAY Tokyo Asakusa

Hotel in Sumida
This smoke-free hotel features free WiFi in public areas. Weekly housekeeping is available.
Rakuten STAY Tokyo Asakusa offers 50 accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Rakuten STAY Tokyo Asakusa features an elevator. Public areas are equipped with complimentary wireless Internet access.

Rakuten STAY Tokyo Asakusa is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator

Guest services

  • Housekeeping (weekly)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rakuten STAY Tokyo Asakusa Hotel
Rakuten STAY Tokyo Asakusa Tokyo
Rakuten STAY Tokyo Asakusa Hotel Tokyo

Rakuten STAY Tokyo Asakusa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 48 out of 164 reviews
Rating 8 - Good. 56 out of 164 reviews
Rating 6 - Okay. 29 out of 164 reviews
Rating 4 - Poor. 23 out of 164 reviews
Rating 2 - Terrible. 8 out of 164 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

SIU SHU EDDIE, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

SIU SHU EDDIE, HONG KONG

Excellent
Stayed 1 night in May 2025

10/10 Excellent

SIU SHU EDDIE, HONG KONG

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jul 2025

10/10 Excellent

minh-dang

Liked: Cleanliness
Stayed 2 nights in Jun 2025

2/10 Terrible

Duke

Traveled with partner
Disliked: Cleanliness, staff & service
No staff service support when you need room cleaning or trash service. Bad customer service
Stayed 11 nights in May 2025

10/10 Excellent

Juliet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There's no staff reception or check in staff at the property, but you can easily contact someone on the iPads located on the ground floor. Our room was very compact, but had everything we needed, there was even a bathtub, which is pretty sweet. The room was very clean, the bed was comfy, and the property was within a comfortable walking distance of a train station. All-in-all, a great budget-concious option.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cassia

Stayed 7 nights in Feb 2025

10/10 Excellent

Naomi

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Very easy to use and convenient location for anyone wanting to go to Skytree or usd the Asakusa line. Only negatives were having all the lights connected to one switch, and finding some receipts and postcards from previous guests under the mattress.
Stayed 2 nights in Jan 2025

6/10 Okay

Jannie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No staff, no assistance. Annoying check in process.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities

False alarm on Sunday morning

The false fire alarm made for a rude awakening on Sunday morning. It wasn’t the fault of the hotel, yet I hope the hotel’s cameras caught the culprits.
Stayed 1 night in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, amenities
Great place to stay if you are on a budget. I enjoyed my stay at Rakuten STAY. Nice area, transits and convenience stores nearby and not far from the Sensoji Temple.
Stayed 11 nights in Sep 2024

2/10 Terrible

Yumiko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and greay location.

I enjoyed my stay here at Rakuten stay in the okaimono panda room. The only small issue i had was the ac would drip on me at night when i was sleeping. Everything else was really nice. Great area to stay in. I'll definitely book here in the future.
Stayed 13 nights in Jul 2024

4/10 Poor

Farhat

Disliked: Staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Zachary

Stayed 19 nights in May 2024

10/10 Excellent

Kenn Leen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jan 2024

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved my stay here, check in was seamless, room was very clean and just the right size for one person and the area was quiet and convenient to get around. Would love to stay here again when I’m back in Japan :)
Stayed 5 nights in Feb 2024

10/10 Excellent

AMRIT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
good for solo travellers
Stayed 6 nights in Oct 2023

6/10 Okay

Rachel

Stayed 14 nights in Sep 2023

8/10 Good

Gabriel Souza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Aug 2023

6/10 Okay

Bisma

The things I liked about the hotel are that it was super convenient, safe and had easy access to public transport. It’s also in the heart of Asakusa and therefore close to some of the popular tourist spots such as Senso-ji temple. However, I must say that there was no active staff working in the hotel - no staff at the reception so whenever we had issues we had no one directly to speak with. We had issues with AC in our room and had to go down to the lobby area to call through tablets to speak to someone and that someone was not even the direct management person. So it made the whole situation even more difficult. But in the end, we got another room and the issue was resolved.
Stayed 7 nights in Jul 2023